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168 votes
The 'Claimed Returned' action will be available for lost loans. It will change the loan status to 'claimed returned'.
A customer parameter will determine whether the change to claimed returned should trigger a 'Find Item' action (and refund the lost item fees) + change to 'claim return', or only change to 'claim return'.
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201 votes
Hi all,
This is to update that we are planning to develop this option in the Primo Next Discovery Experience User Interface.
More details on the new interface planning can be found here -
Best regards,
Yael.
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