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302 results found

  1. Option to e-mail clients Saved Searches

    It will be very useful to share Saved Searches with another client by having an e-mail option available in the My Favourites > Saved Searches section in Primo, in the same way the e-mail option is available for Saved Records.

    40 votes
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  2. Define preferred pickup location in personal details of my account

    As a user of a large library network, I usually pick up the books I loan at library Z. When making a request I have to scroll down or use the search function in order to find library Z at the bottom of the very long list of pickup locations.

    I would like a new feature, so that I can define my preferred pickup location as library Z in the personal details of my account. So, my preferred pickup location would always be displayed at the very top of the list of pickup locations. Plus, I could see at one…

    40 votes
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  3. Support html in GES public notes in How to Get it section

    We are considering moving a couple of our general electronic services from the "Links" section to the "How to Get it" section. However HTML tags in the public note are not recognised when we change it from Links to How to Get It.

    See cases: 00987379 & 00987406

    I would have expected that public notes should always support HTML tags as they are exposed publicly via Primo.

    https://www.screencast.com/t/v3OGDhcrDG5j - illustration showing that <b> tags in the Links area make text bold, but encoding is displayed int eh How to Get it section.

    38 votes
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  4. Differenciating the code for PCI records from the code for Alma records

    The PCI records that we don't subscribe and the Alma records without holding show the same labels on Get It section because they share the codes, such as:

    c.uresolver.getit2.holdinglist.empty.top
    c.uresolver.getit2.holding
    list.empty.signedinuser
    c.uresolver.getit2.holdinglist.empty.signedinuser.noservices
    c.uresolver.getit2.holdinglist.empty.guestuser
    c.uresolver.getit2.holding_list.empty.bottom
    (Samples are on SF #00731305)

    We want those two groups of records to be distinguished from each other so that we can apply different labels giving more customized information to our patrons.

    37 votes
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  5. Make it easier to re-order Primo display details in Full Record Services

    When configuring the order of "details" fields in Configuration -> Discovery -> Configure Views: [View Profile] -> Full Record Services: Details, Alma users are only able to re-order fields by moving them up or down one table entry at a time. Anytime you add a new field, it's added to the end of the list by default. In our case, we have almost 50 different display fields, and if we want that new field to appear near the top of the list, we have to scroll down and click the Up arrow for that field 50 times to bring it…

    37 votes
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  6. Add a list of suggestions to zero result searches in the A-Z Journals list

    It is not possible to display a list of suggestions when a user retrieves zero results for a search in the A-Z Journals list. However, it is possible in Primo simple and advanced search. It would be beneficial to provide users with a distinct list of suggestions if they retrieve zero results in the A-Z journals list.

    37 votes
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  7. Ability to customise resource sharing status messages displayed in MyAccount Requests tab

    We would like the ability to customize patron-facing status messages during the interlibrary loan process.

    • Client feedback clearly indicates that status messages that are meaningful for library staff can be misleading to the Primo end user. Note: The Borrowing RS Request Statuses Alma configuration page (Alma configuration / Fulfillment / Resource Sharing) does not include external description / customisation options like other mapping/code tables, e.g. Physical Locations or Discovery Interface Display Logic Labels.

    • The “Pick up” message gives the impression that the item is ready for pickup. UNSW patrons sometimes go to the library to pick up the…

    36 votes
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  8. Subject Browse - allow merging of identical subject terms from different vocabularies

    Right now, when I browse in my Primo by subject, I'm seeing a lot of subject headings repeated from different taxonomies. For example: Microbiology (EBPS), Microbiology (FAST), Microbiology (fast MESH), Microbiology (LCSH), Microbiology (LCSHKIDS FAST), Microbiology (MESH). This looks like a mess and is confusing for the user. I'd like to propose that where subject headings are identical between taxonomies, they be merged into one entry so the user doesn't have to check them all.

    36 votes
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  9. Collection Discovery: "new" pagination method instead of endless scrolling

    Already some time ago (May 2021 Release) Ex Libris has rolled out the "new" pagination method: users can now specify whether to display 10, 25, or 50 results per page.

    This works also in the "Database Search" and the "Journal Search" but not in the "Collection Discovery" section of Primo.
    "Collection Discovery" still provides the old endless scrolling method (Button "Load More Results") where you quickly run into brower performance problems if a collection contains my items.

    Please make the "new" pagination method also availalbe in the "Collection Discovery" area.
    Thank you in advance!

    35 votes
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  10. Provide institutions with the ability to systematically boost the ranking of Subscribed PCI collections over Open Access PCI collections

    Often, there are multiple versions of an article offered in Primo. The different versions might be the result of having access through paid subscriptions and open access collections. However, there is currently no effective way for an institution to give systematic preference to the type of collection they want their patrons to see first. We request the ability to systematically boost the ranking of Subscribed PCI collections over Open Access PCI collections.

    34 votes
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  11. Smart login messages - Do not show login message in the ViewIt for Open Access material

    If a user is not logged in they get the Login message on the ViewIt and GetIt tab, whether they need to login to access that resource or not.

    For example, Open Access material.

    We have had many instances of users complaining that they have to login to access OA material. In fact they do not need to login to access this material. The Primo login message is confusing and misleading the user to think that they do need to login.
    See for example the following Open Access material in our Primo instance.
    https://primo-direct-apac.hosted.exlibrisgroup.com/primo-explore/fulldisplay?docid=RMIT_ALMA_DC11160517080001341&context=L&vid=RMITU&lang=en_US

    In this example the resource is…

    34 votes
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  12. More options for Collection Discovery images

    Hi

    In Collection Discovery, please allow more options for the images per collection:

    – Allow a separte image for the header banner of the single collection page.

    For the overview page, the picture has to have the dimensions 3:1. The same picture is used for the header of the collection.
    This leads to the pictures looking bad and often the description of the collection is hard to read.
    Please make these 2 separate pictures to be uploaded and make the default header banner a monochrome colour taken from the css.


    – Allow the pictures to be activated / deactivated for testing. At…

    33 votes
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  13. Display Interface Display Label

    Have the ability to configure the Display Interface Display Logic label to display if an item is loanable, library use only, etc based on the patron who logins in or a guest viewer.

    Currently by default the labels will show 'loanable' in the Display Interface Display Logic configuration. It's only possible to configure the label for all guests.

    31 votes
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  14. Show loans/fines as a pop-up when signing in to Primo (New UI)

    We think it would be useful to show users their current loans (especially overdues) and any fines in a small pop up window whenever they sign in to Primo, rather than waiting for them to go to My Account specifically.

    30 votes
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  15. [Primo] - UI - show Call Number in My Library Card - Requests

    The information about the shelfmark and physical position of an Item (i.e. the Physical Location and the Call Number) in not displayed in the Requests section of My Library Card. It is not displayed even if you expand the row (see attachment).

    The same happens in the old UI, if you click on Details. It might look like a minor issue, but it's not. Users looking at their requests have no clue where they books are actually located. They are forced to perform the search again for each item they requested. Consider that in many cases items are not moved…

    29 votes
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  16. Add search options for atoz list

    Primo provides only title search options for A to Z list. It would be useful to have more options such as ISSN, ISBN or publisher.

    29 votes
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  17. Primo VE: Return to classic Primo method of allowing you to jump through attached holdings

    In the old Primo interface, there are buttons for jumping through the holdings attached to a record (see the attached image from UCONN's catalog). In Primo VE, all you can do is click on "show more items" to expand the list to include about 15 more items (see the image from the UC Hastings catalog). If you want to see the latest item received and there are a number of records, you have to click on "show more items" many, many times to get to the end of the list. It would be great if Primo VE could go back…

    29 votes
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  18. Truncation within parenthesis

    We would like Primo to work with searching with truncation even within parenthesis, like this:

    "soccer injur*"

    would return for example:

    soccer injury
    soccer injuries

    29 votes
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  19. Primo does not distuinguish between see references and see too references

    Please see public ticket 423179 opened by our University.
    Sadly we have discovered that "Primo does not distuinguish between see references and see too references". In our opinion this would be an useful improvemet

    28 votes
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  20. Inform patrons about Pick from Shelf

    This is something we are really missing since we switched to Primo VE.

    I find a book I want to borrow, my library has it, but it's open stacks, which means I can't request it online to be picked up in the owning library.

    In our older catalog we had a pop up message to inform the patrons that they can fetch the item from the shelf themselves.

    DTU (https://findit.dtu.dk) solves it like this, which is exactly what we need - see screenshot dtu1.png

    Under B, we'd show the possible pickup locations, as we do now.

    A is…

    28 votes
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