Have the Proxy For setting available for placing Requests.
Currently our incarcerated students have their requests put into a spreadsheet that is sent to the Off Campu team. They then have to process the request (sometimes having to spend time finding the correct item or call number) and then process the request. It would be much more efficient if the Proxy For function could be expanded to include the placing of requests, which would then place the items on the Pick from Shelf list for collection and processing
A new type of proxy user has been introduced as part of Ala December release, that will function as an extension for the sponsor user: Fulfillment proxies will have a proxy account (separate from their personal account, if exists), with which they’ll be able to log into Primo or Primo VE, place hold and resource sharing requests on behalf of their sponsor user, follow up on these requests, be notified when they reach the hold shelf, and check out items on behalf of the sponsor user.
For more information please see Alma December Release Notes:
https://knowledge.exlibrisgroup.com/Alma/Release_Notes/2021/Alma_2021_Release_Notes
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Elizabeth Rodriguez commented
Do you have a timeline for when the functionality of a proxy user will be updated to allow them to request materials on behalf of their faculty sponsor?
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Anonymous commented
I would like to see PrimoVe requesting ability added for proxies - we have used this service over 30 years and it would benefit both the professor and TA.
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Cheryl Grubb commented
I strongly support a request function for Proxies. We have Teaching Assistants who are enabled as proxies so they can check out items for the professors they work for. This works well if they find & bring items to the Circ desk in person. However, they are unable to place requests in PrimoVE on behalf of the professors. They must place the requests in their own accounts, and then the items can only be checked out to them--the proxy checkbox to enable a professor checkout does not function if an item is requested in PrimoVE. See the attached document for screenshots explaining this problem.
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KF commented
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Christian Kofler commented
Subject: Proxy user
It would be important that those persons who have a proxy function can also order or mark books as part of the proxy function. For example, the secretary for a professor.