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6 results found

  1. The Lost item process fee (aka Lost item fine) should be automatically removed when an item is found.

    50 votes
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    2 comments  ·  Alma » Fulfillment - Fines &Fees  ·  Admin →
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    Jet commented  · 

    This has caused a lot of confusion and unnecessary fines at our institution and I think not only should there be clearer knowledge articles on the lost item processing fee but there should be an option allowing you to configure whether you want them to automatically be waived or not.

    We found a workaround tackling the fines that resulted by bulk waiving the fines by type and selecting lost item processing fee, but this still requires some level of staff intervention when, for our institution, we would prefer this to mirror the behaviour of our lost item replacement fee settings.

    Jet supported this idea  · 

  2. Analytics - Last Return Date

    49 votes
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    1 comment  ·  Alma » Analytics  ·  Admin →
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    Jet supported this idea  · 

  3. Expand 'Bulk Change Due Dates' to disregard expired patrons and include recalled items

    220 votes
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    Accepted  ·  9 comments  ·  Alma » Fulfillment - Loans  ·  Admin →
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    Jet supported this idea  · 

  4. Increase customisation options for the resource sharing request form

    357 votes
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    13 comments  ·  Alma » Resource Sharing  ·  Admin →
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    Accepted  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

    We are looking into improvements that can be made to the Primo VE form, such as:

    • Add a custom notice or message to the form
    • Improve the form fields’ responsiveness to the requested format (book/article and physical/digital)
    • Look into ways to enhance the configurability of the look and feel for the form
    Jet supported this idea  · 

  5. Request letter

    144 votes
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    5 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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    Jet supported this idea  · 

  6. Setting a pickup location for interested users

    72 votes
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    2 comments  ·  Alma » Acquisitions - General  ·  Admin →
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    Jet supported this idea  · 

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