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Amy Glass

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    Amy Glass commented  · 

    With current restrictions due to the pandemic, this would be a great option. This recently happened to us, and we had to contact the user's home library and ask them to nicely inform the user that they would not be able to get the book this way.

    In the future, this would be a nice feature to be able to offer all students in our consortium, but for now it's a hassle (and not good customer service, in my opinion). Being able to turn the feature on and off would be the best solution for now. Consortium best practices could later dictate actual usage, but there could be extreme circumstances in the future that might warrant this again.

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