Marcella Nowak
My feedback
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168 votes
The 'Claimed Returned' action will be available for lost loans. It will change the loan status to 'claimed returned'.
A customer parameter will determine whether the change to claimed returned should trigger a 'Find Item' action (and refund the lost item fees) + change to 'claim return', or only change to 'claim return'.
An error occurred while saving the comment Marcella Nowak
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81 votesMarcella Nowak
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206 votesMarcella Nowak
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163 votesMarcella Nowak
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101 votes
It will be possible to set the library with a ‘pickup for guest users’ indication that can be turned off. This will prevent the library from showing up as pickup location on AFN/FN request forms
Marcella Nowak
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An error occurred while saving the comment Marcella Nowak
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It is a disservice to patrons to allow them to choose a pick-up library that is not receiving deliveries as this makes the item unattainable while it sits in a warehouse. There is no way for the patron to have the book sent somewhere else since no one can access it.
At the same time the hold shelf can't be shut down because it is required to serve the local patronage.
It is imperitive the claims returned can run smoothly. This going from lost to found to lost doesn't allow for a proper claims returned that still has the item connected to the record. we can't have a record showing as found but still being claims returned.