Rapido
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11 results found
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Elimination of the temporary Rapido items
Rapido was designed as a classic interlibrary loan tool. The developers have therefore also adopted the tradition of temporary copies for each interlibrary loan item. In SLSP (Swiss library service platform), however, we mainly use Rapido for direct lending (via courier or postal delivery) to our users. Thanks to a shared catalogue (network zone), shared terms of use, lending and item policies, as well as a shared user pool for the entire SLSP, this was already possible without Rapido. Users ordered a copy directly to a desired pick-up library or by post to their private address without a diversion via…
265 votesHi,
As communicated during the NERS process, this enhancement cannot be pursued. It is a complete change of Rapido infrastructure and the way the product is working today.
Thanks for your Idea.
Best,
The Rapido team
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Due dates synchronized with the calendars of libraries
We noticed that Rapido does not consider closing periods entered in the calendar of the library. The due dates of Rapido requests are therefore not based on that calendar, while the due date of the loaned temporary item is. Consequently, a mismatch occurs, which in addition interferes with the renewals.
We would like:
1. Rapido considers the closing periods entered in the library calendar in Alma.
2. Rapido synchronises the borrowing and lending requests due dates.188 votesCurrently this is not planned. Thank you for this submission.
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Possibility to re-loan an item after the max. renewals possible at the pick-up library
We would like to have a parameterization option that allows the following: Items requested with Rapido that have reached the maximum renewal possibilities can be re-loaned at the pick-up library without having to be returned to the owning library – if there is no other reservation on that specific item.
139 votesHello,
Thank you for this idea.
After thorough discussion and consideration we are following up to confirm we will not be pursuing this functionality at this time. Thus it is best to close this idea to release the votes back to the community for further engagement in this process.
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Renewal options
With Rapido, renewals are restricted to five times. With Fulfillment, renewals are based on a maximum number of days (and are not limited on x-times). We would like to have a parameterization option that allows the following: Renewals in Rapido should also work according to the logic with the maximum number of days (and not limited on x-times)
115 votesHello,
Thank you for this idea. After thorugh discussion and consideration we need to update you that this functionality will not be pursued. We are updating the status to closed in order to release the associated votes to continue and encourage further engagement with ideas from the Rapido community.
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Prioritization of reservations
In a system, where users can create a reservation either via the get-it section or via the Rapido-Tile, the reservation from the get-it section currently have priority over reservations made via the Rapido-Tile. Our wish is, that the reservations are fulfilled in the order of their creation date, regardless of how they were created.
104 votesThank you for this idea. We have reviewed and will not be adding this functionality at this time.
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Prioritization of the libraries in a given pod
The Rapido lending request distribution algorithm does not allow the different libraries in a pod to be prioritised. This would be useful to ensure that in case of multiple items the most staffed libraries are given priority in the attribution of requests, and to prevent small libraries from being overwhelmed by lending requests.
84 votesHello,
Thank you for this idea.
We have reviewed and determined that this functionality will not be added to the roadmap at this time. Current functionality support ordering pod priorities, load balancing within each pod, and additional pods can be created as needed by the community. I am closing this idea to release the votes back to the community.
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Place reservations on title level instead of item level
When a user creates in Rapido a reservation on a copy that is not available, the reservation should be created at the title level. Because, if there are multiple items not unavailable, the reservation is placed on a specific item. If another item becomes available sooner, the reservation is not moved to that item. The patron has to wait for the item that was reserved when the reservation was placed, even if another item might be available sooner. For this reason, a reservation should be created at the title level instead of the item level.
75 votesThank you for this submission. We will not be pursuing this development at this time.
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Configurable lending request reject reasons
There are currently 25 lending request reject reasons in Rapido. That is too many, many that don't make sense for our institution and workflow. We would like to be able to configure the lending request reject reasons - add some, remove some, and rename some. There is currently no table in Alma to do this and Ex Libris cannot update this through a service request either.
The 25 lending request reject reasons as of March 2, 2023 are listed in the file included in this Idea Exchange.73 votesThank you for this submission, this idea will not be implemented at this time.
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Exclude Rapido temporary bibs from Alma's Authority Control Task List
Currently, when a patron places a borrowing request through Rapido, a temporary bib. is created and appears on the Authority Control Task List in Alma. This is problematic for the Cataloging staff who rely on the Authority Control Task List to identify authority updates needed on local records.
As a Cataloger, it is hard to identify these Rapido temporary bibs. even if they are suppressed since institutions may have other suppressed records. It is also currently not possible to exclude them from the Task List.
We would like a way to filter the Authority Control Task List to exclude Rapido…
40 votesThank you for this idea. This will not be implemented at this time. The facet of Suppressed from Discovery within the Authority Control Task List may be useful.
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Have member rules honor unavailable locations and temp locations
We have noticed that RAPIDO lending rules are not honoring our unavailable locations, like our withdrawn library, or our temp unavailable locations like reserves. We need RAPIDO to honor these as it confuses staff and takes time to reject these requests.
24 votesDear Rapido members,
This should be working, if for some reason you don't see it working as expected. Please open a support case.
Expected behaviour is:
For Rapido pods: the participating items determine the items that are available for requestingbased on the current location. Make sure your participating items are updated if something changes in terms of availability. For document delivery: send to Rapid only those items that are requestable - via the OAI holdings For Peer to peer:through the terms of use. In addition to this, the Rapido March 2023 release will include a fix that will also check availability in Alma for document delivery, so if Rapid finds via the holdings that a lender has the item, it will be automatically rejected if the item is in loan or not available for other reason.
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Ability to delete labels from available options
Sometimes a label is needed for a situation that then gets cleared up, and then the label is never needed again. Those tags stay in the list of tags forever, and then we have to scroll past them to get to the labels we need. Please give us a way to delete labels that we are not actively using.
1 voteHi,
Today in order to remove a label that is not in use anymore you will need to remove the label from the system. This means cleanup requests that have it and removing it from mediation rules or copyright rules that might add it. Once the label is removed it will not be offered again as an option in the dropdown menu for labels.
Best,
The Rapido team
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