Rapido
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We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
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46 results found
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Rapido to parse all volume formats for multivolume works
Currently, when requesting volumes of multivolume works, the Rapido tile can only parse the following volume formats from the item description:
"3" (digits only)
"v.3" (no space)
"v. 3" (with space)
This affects the Refine Offer function: if the patron inputs a string that Rapido cannot parse (for example, "XII", "Jan", "Bd. 3" as written in the item description), it disregards that volume information. This usually gives a positive result (terms are displayed disregarding the volume's availability), places the request on title level (whole multivolume work) without linking the wanted volume (item) to the Rapido request. In such…244 votes -
Patron wants to receive particular material type through Rapido
Patrons select sometimes a particular material type, e.g. an audio book in our Primo VE. With Rapido, if patrons request their preferred media, e.g. the audio book of a title, the Rapido lending request is sometimes placed on a different material type, e.g. a physical book. This is not what patrons expect.
The lending library cannot not know which format the patron wants, and therefore sends a wrong document to the pickup library.
This happens when there are separate bibliographic records per material type in the Primo VE search result. However, in the Global Title Index (GTI), the material type…
155 votesWe have planned a development that will allow libraries to run mediation rules based on if there is a change in material type. Resources sharing staff will be able review requests that trigger this mediation rule. If this solution does not align with the idea submission, please provide further details for review.
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Check mark for offer refinement
In the moltivolume form, after the refine of the offer is finished, a icon or a text message should be displayed that indicates to the user that the process is done (see attached image).
102 votes -
Show lending library on Receive Item screen
Sometimes multiple libraries fill a request for an item but you cannot see who the system thinks supplied the item without opening the request. Please add the lending library to the Receive Item screen so that you can ensure you are receiving the correct book from the correct library.
60 votes -
Configuration option for mandatory fields in the Rapido request form
Currently, there is no option for customers to set fields in the Rapido request form as mandatory (mark them with a red asterix, form can only be sent when field is not empty). However, it is not possible for libraries to fulfill requests where certain information is missing (e.g., no page numbers in digitization requests). We would appreciate if customers would become able to set any field in the form as mandatory such as it is already the case in the GetIt request forms in Primo VE.
45 votesDear all,
Wanted to inform you that this development is planned.
Best regards,
The Rapido team
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Expected arrival date
Instead of telling the patron a specific length of time, it will take to get an item, or a specific date when it is expected it would be better to have a range of time e.g. instead of 7 days, 7-10 days, and instead of 11/02/22, 11/02/22-11/04/22. This would help account for business days and delays in shipping.
41 votes -
Ability to change/correct due dates for RapidILL requests processed through Rapido.
As an ILL staff member, I would like to be able to change the due dates for RapidILL requests processed through Rapido so that I can correct due dates when necessary. Sometimes staff or student workers incorrectly enter the due date or the system assigns an incorrect due date. At present, there is no way to fix this.
40 votes -
Add "additional format" question to all patron forms
There is currently a checkbox titled "Allow other format" under "Request attributes" in Rapido to indicate whether a patron will accept a format other than the one requested. This checkbox is currently used only when staff are placing requests on behalf of a patron, but it would be useful to have this information for all requests. Currently, if a patron requests an ebook and we are unable to get it we have to email them to find out if they can take a physical version. This adds a lot of additional time, especially if the patron doesn’t see our first…
40 votes -
Add the ability to create exclusionary sets in Rapido
We need the ability to create sets in Rapido based on "does not include" criteria. For instance: a set of all active lending requests where the borrowing library is NOT "Library X". This would help libraries that have different sets of lending rules for certain partner libraries (likely a common issue for libraries that are part of consortia).
30 votesDear Rapido community,
This is currently planned, will let you know when done.
Best,
The Rapido team
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Send messages to any partner directly from request
We would like to send messages to any partner directly from a request. Currently, this is not possible with RapidILL/RapidR or email partners.
29 votes -
Make presence or absence of Blank ILL form configurable
Currently, the Blank ILL form can only be toggled on or off. Please make the presence or absence of the Blank ILL form configurable. This requires two things. 1) Incorporate Blank ILL form into Display Logic Rules. For example, libraries would like to be able to hide this form from certain user groups. 2) Much like the Rapido tiles, allow us to show or hide the physical or digital aspects of the Blank ILL form. For example, during campus closures, we would like to be able to suspend all physical requesting via the Blank ILL form, but continue to allow…
28 votes -
Don't require a pickup location for digital (article and book chapter scan) requests
If the Resource Sharing Request Type is Digital (article or book chapter), and the request will be delivered digitally, the request form should not require a pickup location. This is confusing to users and meaningless for the workflow.
For many single-campus/single-library institutions, this is not a problem, because a default library can be selected.
For institutions with multiple libraries, where users are not assigned a default library in the patron record, this is an embarrassing and clunky problem.
27 votesThank you for this idea, we are reviewing the details at this time.
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Add the ability to cancel rejected requests
Requests that are rejected by partner have most of the same options as other requests, but they are missing the option to cancel the request. We would like cancel to appear as an option for rejected requests.
25 votes -
Field on Borrowing Request form for non-Rapido lending library's identifier (TN number ILL number, etc.)
Idea: Create a field on the borrowing request form for the "Lender's Identifier". This field would either map from an ISO Illiad request (or other request), or be keyed in by the borrower when receiving or externally ordering a physical item. The lender's identifier in these cases would be the "Illiad TN number" or "OCLC Request ID" as a couple of examples. This field would also appear in the receive workflow.
It would also be beneficial to have this field included on the Resource Sharing Return Slip Letter in case the lender's paperwork goes missing. This will help facilitate a…24 votes -
Multiple Letter/Notice Versions and Ability to Associate to Institution or Pod by Location
Our institution has two Rapido fulfillment scenarios.
Pick from shelf to lend material to a library on our consortial courier route.
Pick from shelf and 'band' (or removable label) and ship via postal mail to requesting out-of-state libraries.
Our student workers do our pick from shelf and sorting, so need to know from the pick from shelf slip whether the item goes into the courier bin or to the area of the library that handles shipping.
It would be a pretty bad error for an item intended for a distant library to land in the courier bin. Less so (though …
19 votes -
Display Rapido partner status accurately on the partner record
Currently, when a Rapido partner is manually added to the rota for a borrowing request, the partner record status is displayed as ‘Active’ even when the partner is temporarily inactive for lending. This can be confusing for staff members who are responsible for adding partners to the rota and can result in more time being spent mediating a request than is ideal. To address this issue, the partner status should be displayed as ‘Inactive’ during the period when the Rapido partner is temporarily inactive for lending. This will help ensure that staff members only send requests to active partners and…
19 votes -
Automatically populate requester email address if empty for lending digital requests
If the Requester Email field is empty on a digital request, Rapido doesn’t prevent the item from being shipped. We would like Rapido to provide a pop-up message to prevent the item from being shipped if the requester email field is empty. The pop-up message would provide the option for the staff to choose the preferred email address on the partner record or enter a different email address.
18 votesThank you for this submission. We are now planning a development which will trigger an alert within the lending workflow if the email address is missing.
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Order Discovery Results by Preferred Rapido Pod availability
Hello,
It would be nice if we could configure Discovery scope and search profile results to prioritize results based on local availability and preferred borrowing pods. Currently, the unfiltered CDI results required for Rapido often bring results to the top that are not held by the home library or any of their resource sharing partners. Sometimes, results held locally or with partners will appear further down the page where the patron is less likely to find it. This is especially aggravating when all the results are for different records of the same book.
Instead of the completely unordered form we…
17 votes -
Add option to filter out Global title index results without any offer
Hi
Copied from Primo Idea Exchange (44 votes so far)
https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/46738303-add-option-to-filter-out-global-title-index-result"When creating a scope that include CDI records non filtered per availability (Rapido-CDI expanded index), Global title index without any offer (no Get it section, no view online section and no item available in the Rapido tile) are retrieved. These records are owned by libraries participating in any POD (outside of ours) of Rapido.
We would like to have an option to exclude the Global title index results without an offer."
Example in the screenshot.
https://slsp-ube.primo.exlibrisgroup.com/discovery/fulldisplay?vid=41SLSP_UBE:UBE&search_scope=DN_and_CI_unfiltered&tab=DN_and_CI_unfiltered&docid=cdi_globaltitleindex_catalog_349550458&lang=en&context=PC (but you'd need a log in to see the Rapido tile).
13 votes -
Search by multiple fields at once on Rapido request list
We should be able to search by multiple fields at once on a given Rapido request list -- e.g., by title and by requester on the Borrowing Requests list.
13 votes
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