Add prm-spinner after patron submits a Request Form
When patrons submit a request form (Physical Item/Article/Resource Sharing) in Primo VE, there can be a time lag of up to 45 seconds before they get a confirmation message. Before Ex Libris disabled the Send button, patrons were resubmitting the requests during this time lag. Now it appears they are reloading the page and resubmitting request.
I suggest you simply add an in progress status with a spinner so patrons get a visual cue that the form submission is in progress and they just need to be a little patient.
28
votes
Katie Utschig, SWITCH Library Consortium
shared this idea