Show a confirmation/warning about completing a lending request when using scan in items
It would be a good enhancement to get a warning or a confirmation that a request is about to be set to completed, when we scan in an item that is currently in a resource sharing process. Because we use RFID, we have had multiple occurences of scanning in a document that already has the status Shipped Physically again by mistake, only to have the lending request irreversibly set to Request Completed, without the item ever being received by the Borrowing library. This means we have to contact the owning library and ask them to resubmit the request.
When using Scan in items, it should check the lending request to see if it ever had the status Physically Received by the library. If not, it should display a prompt asking us to confirm if we actually want to complete it unfulfilled.
Reidar Bjorvatn commented
A splendid suggestion!
Fredrik H. Juell commented
We have had this problem too, and support this idea.
Øystein Haug commented
This would greatly improve my quality of work life.