Alma
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114 results found
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DIfferent cancellation letters for ILL requests and hold requests
We want to be able to notify users when cancelling an ILL request but, at the moment, as the cancellation letter is shared by Circulation and Resource Sharing and the majority of cancellations are for holds, the letter is sent from the Circulation email address and has a Customer Services signature.
This means that we can not notify a patron directly when we cancel an ILL request as they might want to reply and the email would go to the wrong department.
This means we have to follow a two-step process where we send a query to the patron informing…
25 votes -
Improve the resource sharing's audit
We would like to see on the audit of a borrowing request which actions were done.
For example, if we change or add something to a title, we could not see that anywhere.
We would like also to know if the publication date was changed, ...
We are a team of 5 librarians and with 10'000 requests from our users per year it's not possible to remember what everyone makes for each request.In attachment, the audit now and an example of our ancient audit (historique) on the ancient software.
16 votes -
Resource Sharing - Status of Renewed Lending Request not clear
After Renewing a Lending request the status automatically updates to "Received by Partner" - it would be more helpful if the status updated to 'Renewal Accepted".
117 votes -
Allow "ignore_lender_due_date" setting to be customized per resource sharing partner
Currently the "ignorelenderduedate" setting in the Alma Customer Parameters Mapping Table is a global setting; it applies to all resource sharing partners. This is problematic for consortia who have resource sharing partners for consortia members, as well as a resource sharing partner for ILLiad.
Setting "ignorelenderduedate" to "true" works for our consortia resource sharing standard checkout, but ILLiad due dates must be entered manually.
Setting "ignorelenderduedate" to "false" works for the ILLiad lender due date, but then consortia due dates must be entered manually.
If "ignorelenderduedate" could be…153 votesThe “ignore_lender_due_date” parameter will be handled as a default value. A configuration option on the partner record will enable to override its value.
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Lending: Edit Request Type in Manage Fulfillment Options
We sometimes need to change the Request Type from Physical to Digital and vice versa, after we have placed the request via Management Fulfillment Options. As there is no edit option, we have to place a new request and then delete the redundant option.
16 votes -
Closed Library Management TOU apply to Resource Sharing Request
Currently, the RS Lending Request item due date does not take into consideration of the library closed days as there is no "Closed Library Due Date Management" option in the Lending Resource Sharing Rule TOU. As a result, the due date may fall on a library closed date where clients are unable to return the item. I have received confirmation from ExLibris (SF354784) that this will need to be an enhancement request rather than a bug fix.
469 votes -
Customize display of fields in Alma Article request form
We would like to display the fields in the Alma article request form in the following order: Journal name, year, volume, issue, pages, article title, article author, and issn - and not in the order these fields are currently hard-coded (e.g. author initials splits volume and issue, and publication date is at the end of the form)
51 votes -
Renewing resource sharing requests
When changing the date in the borrowing side, we then have to manually change again in manage patron services. It would be great if we could just amend the date once and this information is carried across.
30 votes -
British Library Billing Account codes visible in Lending Resource Sharing
Display partner Billing Account codes in Lending side for UK Alma Institutions. This is vital information for reimbursements within the UK and reduces the need for paperwork. British Library Billing Accounting is the UK standard workflow, with a view to being ISO compliant.
26 votes -
recall
Update Lending and Borrowing Status when Recalls of Resource Sharing items are cancelled
Currently, once an item is recalled in Resource Sharing, it stays in that status even after the recall is cancelled by the patron. If this could have the same functionality as regular Fulfillment (which can be configured to have the item's original return date applied if recall is dropped), that would be ideal.
281 votes -
Producing the shipping forms by supplier
Each time a request has been marked "Ship" or "Return", the request details will be collected on a "Shipping Form" (by supplier).
When ready to ship a package -with returned/requested books- to another library, "print form" will:
1. Produce a full detailed form to include with the box
2. Will start a new form for future package.80 votes -
Add more options for ILL integration
Adding ILLiad integration to Alma was welcome but also brings more issues into the system. For example - patrons are shown in their account via Primo that ILL loaned items are not renewable. They are but not via Alma. A customizable message for the Resources sharing library that would display in "My Account" saying "Renewable via ILLiad" would be welcome. We have configured ILLiad to send courtesy notices. Now that we have integrated with Alma patrons get two courtesy and "due today" letters because Alma cannot turn off letters for specific locations. The ability to turn off those two letter…
24 votes -
Include Fulfillment Notes when Shipping items in Resource Sharing
It would be nice if pop-up fulfillment notes on an item record were attached to a resource sharing request when an item is shipped, much like the barcode currently does. So if a damaged book has a note saying "Underlining noted," that note would attach to the request record so that the borrowing institution could see it. This would make it easier for the people processing on either end to know whether an item shipped with damage, or a set shipped with a certain amount of items, etc.
130 votes -
Resource sharing search
Our Resource sharing staff at Sheffield Hallam University would like there to be an All category in the Find box, as there is under Find and Manage users. This would enable them to work more efficiently and would allow them to interrogate more than one index at once.
See attached image for a comparison between the two find boxes.
106 votesDefinitely makes sense ! We will look into adding an ‘All’ search option.
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