Alma
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202 results found
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Add Block for Resource Sharing Shipping from Scan-In Items
Alma allows an institution to set rsallowactionsonscan_in to false. When a staff person tries to Receive or Ship a resource sharing request from Scan-In, the staff person sees a pop-up message advising them to use Alma Receiving or Shipping.
When Scan-in Items is used on a lending request that should be shipped, a pop up message displays that “Shipping is required to be done from the dedicated screen, Are you sure you want to continue?” There is a “Cancel” or “Confirm” option. If the staff person chooses “Confirm” and scans the item barcode again then another…
37 votes -
Lending Ship item physically check item barcode matches title
When staff use "Ship Item Physically" from an individual request, there is no check that the item barcode entered into the Ship form matches the item barcode for the title. Staff can accidentally scan a barcode for a different request.
Because the item barcode is already in use, the other request can't be Shipped.
Adding a General setting to check that the item barcode matches the located title would help prevent workflow errors.
24 votes -
Enable setting of Personal Delivery Locations from Resource Sharing Form
In November 2023, The following was developed for holds based on this Idea Exchange suggestion Allow users to enter an address for home delivery – Have an idea for Ex Libris? (exlibrisgroup.com) We would like to have the same functionality available for the Resource Sharing Form as well. Our consortium policy allows for home delivery of materials from another's library. Obviously, this might not be welcome for all but without this functionality, we cannot see it being feasible to turn on this functionality for just local requests.
15 votes -
Allow lending libraries to send lost resource sharing item invoices directly to the borrowing library in Alma
Currently, Alma does not allow a lending library to send an invoice to a borrowing library within Alma in the event a resource sharing item is lost or damaged. This requires libraries to develop a manual resource sharing billing workflow outside of Alma. An Alma letter that can serve as a lost resource sharing item invoice would be incredibly helpful. We would need to be able to trigger this letter manually for specific requests on demand, but it would also be extremely helpful if this letter could be triggered automatically once an item is more than a certain number of…
41 votes -
RS - show more fields (such as Note) for Partner when using Add partner
When selecting a Partner in Resource Sharing Borrowing Request , one can only see 4 fields (see attachment) for the Partner. It would be useful if other fields, such as Note , might be enabled. There are many criteria and information helpful when slecting a partner, and in the real world they are often saved in the Note field, and this field should be visible at the step of selecting the partner.
15 votes -
Resource Sharing visible in Primo even if the user aren't logged in
When we started using the Resource Sharing form in Primo we noticed that it's only visible for users that are logged in. It would be preferable to at least have the option to make the button for Resource Sharing to be visible even for user that haven't logged in yet. A solution would be that a prompt for logging in would appear either when you click on the button or when you press send. We are afraid that many users will miss the option to order resource sharing because they haven't logged in yet.
3 votes -
Adding the possibility to display the portfolio lists and the item list when creating a lending request from search
When creating a lending request from search, it would be nice if we could display the portfolio list and the items in order to have more info about the availability (coverage and status)
7 votes -
Internal Identifier number included on Resource Sharing letters
We want to be able to add a requests Internal Identifier number to the Resource Sharing Shipping Slip letter & the Resource Sharing Receive Slip letters, as a way to clearly and consistently identify a request. Because the external ID can change over the life of a request, we will often refer to the internal ID instead. It's useful to have this on the shipping and receive slips because 1. If the partner or patron needs to communicate with us they can quote the ID number, and 2. this paperwork often remains with the item when it comes back to…
1 vote -
RS Borrowing Requests - search by 'Old value' 'External ID'
'External ID' identifying reference numbers, are not fixed in Alma Resource Sharing. They can be overwritten by third parties, e.g. The British Library, RapidILL, and once overwritten, the previous External ID cannot be used to search for the request. However, the former identifier still appears in the 'History' tab of the request under 'Old value', so they are still somehow attached to the record. It would be great, then, if Ex Libris could enable search by 'History' or 'Old Value', so that if the number has been changed by a third party, we can still easily locate it with the…
28 votes -
Rapid ILL: ALMA Created lending request. To have .PDF Preview viewer also in 'Download Electronic Resource'
In ALMA there are two different ways to upload a .PDF file to a Rapid ILL created lending request. The 'Ship item digitally' (Document Delivery) way allows upload and also content preview of the actual .PDF file. The other way is via 'Download Electronic Resource' which is better because citation information also appears. But the 'Download Electronic Resource' way does not have a content preview of the .PDF file. The idea proposed is to add the same .PDF file preview window, within the 'Download Electronic Resource' option. This will improve accuracy and efficiency in our workflow.
1 vote -
Loan due date should appear in Facets and/or Analytics
It should be possible to the the actual Loan Due Date given to the patron, in addition to the Due Date given by the Lender in Facets.
It should also be possible to retrieve a list of such RS requests by Loan Due Date via Analytics.1 vote -
MMS ID and Keyword searching of existing RS requests
It should be possible to search existing RS requests (Borrowing and Lending) by MMS ID and Keywords using the dropdown menu.
1 vote -
Allow Alma to export preferred names to ILLiad when automatically creating ILLiad user records
When Alma automatically created an ILLiad user record for someone who has submitted a resource sharing request that must be exported to ILLiad, it always passes the First Name and Last Name fields to ILLiad even if the user's records contains a Preferred First Name and/or Preferred Last Name. It would be incredibly helpful if Alma could pass preferred names to ILLiad if the user's record contains any preferred names.
39 votes -
Resource Sharing label colors
Allow us to customize the color of Resource Sharing labels, especially the Assigned To label. Having the Assigned To label a different color would make it stand out, make it easier to find, and let others know that they can move on.
3 votes -
Australian Copyright compliance within Resource Sharing
Add Australian Copyright Compliance alongside the American Copyright Compliance option so Australian clients can utilise this feature via the Resource Sharing Borrower Copyright Management parameter.
42 votes -
Borrowing Renewal Workflow (non-ISO): Letter to patron in case of a not accepted Renewal Request
If a Renew Request was accepted, a letter (Ful Borrowing Info letter) is sent to the patron.
However, if a Renew Request was not accepted, no letter is sent to the patron.That's what we found in the documentation:
https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/050Resource_Sharing/Borrowing_Requests_(New_Layout)/Managing_Borrowing_Renewals_(New_Layout)
"5. If the request is renewed, a message is sent to the patron and a renewal fee may be charged. The letter is the Ful Borrowing Info letter. To configure the letter, see Configuring Alma Letters. A resource sharing renew fee is set as part of a fulfillment policy; see Adding Fulfillment Policies. If the request is rejected by the…25 votes -
SUGGESTED SOLUTIONS
When encountering a problem (such as the inability to reactivate a request), could the system provide a pop-up with a definition of the problem and a suggested solution, like Google's "Did you Mean"?
17 votes -
RS Lending, Overwrite Renewal Restriction
Rapido participating libraries aren't able to manually change the due date in the Resource Sharing Lending request record or update the "due back" date for the item in process when the borrowing library is RapidILL. When RapidILL libraries contact us as the lender and ask us to renew something, there is literally no way to do this. This is probably true with other broker partners that don't allow renewals. Lending libraries should be able to update/overwrite due dates in Lending request records and manually change the due back date for items in the ILL lending process.
12 votes -
Add option to close library for borrowing or lending requests based on format of request
A library can close for borrowing or lending requests and include dates when the library can't process borrowing or lending requests. It would be helpful and provide more efficient processing of borrowing and lending requests if requests could be deflected by format.
As a borrowing library, there are times when a patron's article requests could be processed and sent to a lending library, but a physical request can't be processed.
Borrowing physical requests may not be possible because the physical library building is closed, and the item can't be delivered to the location.
It would be helpful to have the…
44 votes -
include cancellation note in create digitization cancellation email
If a create digitization request on a lending request is cancelled, the explanation/message from the library/stores team is not included in the cancellation email to the lending partner.
It would be nice if this went into the cancellation email as an extra bit of information explaining why the request has suddenly been cancelled.
When the ILL Team cancel a request, we usually give a bit of an explanation, like missing from shelf, missing pages, too fragile, etc.3 votes
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