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114 results found

  1. Make the email that is generated when an ILLiad resource sharing partner exports a request to a third party customizable

    Unfortunately, ILLiad's email import feature does not always import emails generated by Alma properly. This happens mainly when there is a copyright symbol in the requested item's publication date. Giving us the ability to remove the publication date field from the email generated by Alma would help us manage this issue until OCLC and Atlas Systems can find a proper fix.

    19 votes
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  2. When Creating Borrowing Requests Check for Duplicates with previous completed and cancelled requests

    Following the implementation of the ability to check for duplicates when creating borrowing requests, we see that this only applies to active requests. We would find it helpful to have duplicate completed and cancelled requests flagged up in Alma (without the request being automatically rejected)

    19 votes
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  3. Fulfillment Configuration Utility for resource sharing

    I would like Fulfillment Configuration Utility to also work for Resource Sharing. Or a separate service for RS.

    It is invaluable in troubleshooting.

    This service could be a light in the dark cave that is RS.

    18 votes
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  4. New fields on Alma screens missing from Primo RS form

    In the December 2017 enhancement, the fields Chapter Author, Chapter Title, and Editor were added to the Alma Resource Sharing screen and Chapter was renamed Chapter Number.
    However, these fields were not added to the Primo Resource Sharing form, which means all the details must be entered in one field such as. Chapter details: title, author, number.
    As most Resource Sharing requests arrive via the Primo form, it would be helpful if EXL fixed this too.

    18 votes
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  5. SUGGESTED SOLUTIONS

    When encountering a problem (such as the inability to reactivate a request), could the system provide a pop-up with a definition of the problem and a suggested solution, like Google's "Did you Mean"?

    17 votes
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  6. Lending: Edit Request Type in Manage Fulfillment Options

    We sometimes need to change the Request Type from Physical to Digital and vice versa, after we have placed the request via Management Fulfillment Options. As there is no edit option, we have to place a new request and then delete the redundant option.

    16 votes
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  7. Improve the resource sharing's audit

    We would like to see on the audit of a borrowing request which actions were done.
    For example, if we change or add something to a title, we could not see that anywhere.
    We would like also to know if the publication date was changed, ...
    We are a team of 5 librarians and with 10'000 requests from our users per year it's not possible to remember what everyone makes for each request.

    In attachment, the audit now and an example of our ancient audit (historique) on the ancient software.

    16 votes
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  8. RS - Copy Request Note to Request Cancel Letter as well wheb Converting Borrowing requests into patron physical item requests

    The idea of
    Converting Borrowing requests into patron physical item requests
    has been implemented in 2019 (https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes?mon=201902BASE).
    Request Note is copied in the Note field of the request.

    However it would be great that, after a successful 'View local resources' the request note could also be copied to a Note field in the "Ful Cancel Request Letter" automatically received by the user, thus letting the user know more specific info we usually write in the request note. For example, we write there an additional link to the resource we might have found, Having that automatically in a Note…

    15 votes
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  9. Enable setting of Personal Delivery Locations from Resource Sharing Form

    In November 2023, The following was developed for holds based on this Idea Exchange suggestion Allow users to enter an address for home delivery – Have an idea for Ex Libris? (exlibrisgroup.com) We would like to have the same functionality available for the Resource Sharing Form as well. Our consortium policy allows for home delivery of materials from another's library. Obviously, this might not be welcome for all but without this functionality, we cannot see it being feasible to turn on this functionality for just local requests.

    15 votes
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  10. RS - show more fields (such as Note) for Partner when using Add partner

    When selecting a Partner in Resource Sharing Borrowing Request , one can only see 4 fields (see attachment) for the Partner. It would be useful if other fields, such as Note , might be enabled. There are many criteria and information helpful when slecting a partner, and in the real world they are often saved in the Note field, and this field should be visible at the step of selecting the partner.

    15 votes
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  11. Copyright Work Percentage Rule

    It should be possible to apply the Copyright Work Percentage Rule for:
    1. Patron Digitization Requests
    2. RS Borrowing requests

    And not just for:
    1. Staff Digitization Requests
    2. Library Physical Digitization Requests

    15 votes
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  12. Select partners from multiple pages when adding to rota or template

    When adding partners to a borrowing request rota or rota template, you have the ability to add multiple partners at the same time but only if the partners appear on the same page of the partner pick list. Whenever you move to a different page of the pick list, selections on the previous page are lost.
    Alma already has the ability to remember selections across multiple pages in other functional areas (e.g. selecting portfolios for activation from a CZ collection).
    It would make creating a rota more efficient if this ability could be extended to the add partners list.

    12 votes
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  13. RS Lending, Overwrite Renewal Restriction

    Rapido participating libraries aren't able to manually change the due date in the Resource Sharing Lending request record or update the "due back" date for the item in process when the borrowing library is RapidILL. When RapidILL libraries contact us as the lender and ask us to renew something, there is literally no way to do this. This is probably true with other broker partners that don't allow renewals. Lending libraries should be able to update/overwrite due dates in Lending request records and manually change the due back date for items in the ILL lending process.

    12 votes
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  14. Overdues

    An alert function when items have gone overdue. Currently the requester will get sent overdue e-mails, but the library is not notified. When you have thousands of requests it is imposisble to search through.

    12 votes
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  15. Email notification to ISO Partners about Overdue Items

    We would like for the Borrowing Library to receive an email notification (in addition to the patron) when an item is Overdue.
    Since Dec. 2018 this option is available for NCIP Partners, but not for ISO Partners

    12 votes
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  16. Resource sharing borrowing requests - Overdue Request status

    It would be great if Resource Sharing Borrowing Requests could be automatically allocated the status 'Overdue Request' when issued to the borrower, and when the loan 'due date' has passed.

    10 votes
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  17. Enhance the locate profile for ISSN and Article Locate

    The current locate profile is able to locate Journals via ISSN but that fails to take account of publication years. Can we look to enhance the article locate function to take into account ISSN, YEAR and VOLUME.

    An example of a current issue we have is, a user requests an article with the ISSN 1234-1234 and the year 2020, the locate profile will currently match on institutions ISSN holdings only, so requests end up going to institutions that may have that Journal but not the year that the article is for.

    9 votes
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  18. Block lenders from updating expired lending requests to shipped

    Alma currently allows libraries to ship lending resource sharing requests even after they expire. This can occasionally create extremely confusing situations where the borrowing library receives multiple items from multiple libraries for the same lending request. Unfortunately, Alma completes both the borrowing and lending request when the lender who let the reqeust expire receives the item they shipped back from the lender. The only way to fix a problem like this is to delete the original reqeust at all three libraries and then create a brand new request. Can you please have Alma block any attempt to update a lending…

    9 votes
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  19. New Hold Shelf Request Slip Letter for Physical non-returnable

    The current hold shelf request slip letter only handles regular RS requests (books etc), but is not generated when a RS request is created and received as physical non-returnable.

    We would like to see an improved functionality to support this material type, so a slip is created as with any other request that are placed on hold shelf. It could either be an improvement to the existing letter, or a new letter entirely.

    9 votes
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  20. RS Search box

    We would like to perform searches based on two parameters: Title and Requester, so we can identify similar/duplicate requests by the same patron.

    9 votes
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