Request an item belonging to a bibliographic record for which an item is already on loan to the requesting patron
Hi,
We have dedicated librarians working on digitizations, and sometimes the item they have on loan and like to scan is not suitable for the digitzation process (notes, underlining etc).
They would then like to request another item. This request will be rejected in Alma due to policy. An item can not be requested when you already have a an item from the same bib record on loan. They would, of course, like to keep the original item on loan until they have checked if other items are more suitable.
You are able to request if the items have different policy (enablerequestduringloanfordifferentpolicy value is true in the Customer Parameters Mapping Table), or if the items are differentiated from one another using the description field https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Configuring_Alma_to_Allow_Multiple_Requests_on_A_Title.
This is not the solution for us.
We would like an additional option to these two under Block preferences in Alma:
24 Item of the same title is already on loan for this patron. Parallel loan is prohibited. Actions= Override by operator
25 An item of the same title was recently loaned to this patron. Actions= Override by operator
?? Item of the same title is already on loan for this patron. Request is prohibited. Actions= Override by operator
It is possible to enable overriding the 'Patron has active loan for selected item' block ,see https://www.screencast.com/t/OwIsOHpia0fm. This option is requires a privilege to be turned on in the roles. Turning on this privilege can be done by EXL support.