Resource Sharing Borrowing Recalled Item Due Time
When Recalling a Loaned Borrowing Item, there is a Due Date but not a Due Time, as a result, the system enters the Due Time as the time the recall was placed and not the library's closing time.
Pls. let us know what the solution is.
In order to enter the correct Due Time, we have to go into Fulfillment and Change the Date - which sends a second letter to the patron.
It would be very helpful if the Recall screen also allows the Due Time.
As of the March 2019 release, the due date for recalling borrowing requests is updated to the last closing hour of the library. See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes?mon=201903BASE
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Lynne Porat commented
I would like to add that this only occurs if we fill in a Due Date - if we leave it blank, this problem doesn't occur.