Alma
Your feedback matters to us. Help us improve Alma by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines. Thank you.
30 results found
-
Bulk waiving by date
Currently we are unable to do bulk waives within set dates, for example - 01/04/2020 - 02/09/2020. We need to run bulk waives on fines accrued during lockdown periods.
120 votes -
Fine for failing to pick up request
We would like to have a fine automatically applied when a patron fails to pick up a request. The fine should be applied after the last pick-up date has passed if the request has not been picked up or cancelled. It should be possible to determine for which locations/user groups the fine will be applied.
203 votesA new 'Purged request fee' will be configurable for Hold Request TOU, similar to the one that already exists for booking requests. When the Expired Hold task list is used with one of the 'Reshelve', 'Transit' or 'Activate Next' functions then the request TOU will be consulted, and a fee will be created accordingly.
-
Online payment - Transaction ID optional
Actually, when choosing Online as payment method, the transaction ID is mandatory. We would like it to be optional, for our staff to be able to validate a payment without having to fill out this ID when on the circulation desk.
24 votes -
Ability to View Fines/Fees Transactions History from Fines/Fees Section of Patron Account
Currently the Fines/Fees tab of a patron's account shows current or historical fines and fees, and the user has to click on each individual fine to see whether it was paid, waived, etc. It would be helpful to have a Fines/Fees Transactions History in the patron account, where a user could easily view the history of all payments and waives performed on the account by date.
32 votes -
Fines and Fees report Excel output is dumb
Okay, in what universe does having the Fines and Fees report output the money amounts as text make any sense?
It just adds extra steps if you want to work with it - first convert that text back into numbers, then format it as currency.
It should be exported that way to begin with.
150 votes -
Fines and Fees - Overdue fines for item not to exceed cost of overdue item
The maximum fine parameter in Alma only offers a choice between no maximum fine or a specific dollar amount that applies to everything. Would like an additional parameter to limit overdue fines for an item from exceeding cost of overdue item.
31 votes -
Allow Bulk Fine Waiving via a set of Fine Fee IDs
By state law we are not supposed to carry fines over 5 years old in our system. Currently dates do not enter into the Bulk Fine Waiving process in Alma. I need to waive fines that are older than a particular date.
I can generate a list of Fine Fee IDs matching my criteria to waive. I need to be able to bulk waive fines in a particular set of Fine Fee IDs. I have over 7000 needing to be waived already!
Thanks for your consideration.
48 votes -
Further define credits for patron fines
Fines often get exported through Bursar before a patron disputes them. Our lost item replacement fees and overdue fines get funneled into different accounts. The vague description for "credit" does not give our system any way to determine which account the credit should be adjusted from. (For example: A lost item replacement fee charge ends up in our materials budget once sent to the Bursar. The majority of credits are for materials returned after they were billed, so this is our default credit account. Since all credits are just defined as a "credit" when exported to the Bursar, credits for…
21 votes -
Add Note Option for Fines/Fees
We have several short-loan items that our patrons check out, and these items often generate small fines that are difficult to track whether or not a fine is legitimate, or if there may have been operator error.
For example, we circulate study rooms where a student may check out the room key, and a box of white board markers or a television remote. If the student returns the room key and white board markers on time, but not the remote, it's difficult to tell if that's valid.
Solution: Rather than emailing all staff that may need to interact with that…
27 votes -
Limit fine/fee payment to specific library
One of our satellite libraries would like restrict payment of fines/fees for their materials to them -- we have separate accounting and budgets.
59 votes
- Don't see your idea?