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Stacey van Groll

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  1. 1 vote
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    1 comment  ·  Primo » Primo VE  ·  Admin →
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    Stacey van Groll commented  · 
  2. 6 votes
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    1 comment  ·  Primo » Primo VE  ·  Admin →
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    Stacey van Groll commented  · 

    Hi - That is a defect, as there was a fix in 2020 to correct this behaviour. If you are still seeing it for specific records, then a case should be opened for those records to have it fixed.

  3. 91 votes
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    Stacey van Groll commented  · 

    I believe this was added on Primo via Back Office with the New UI in 2016/2017, by adding request.date to mapping configuration.

  4. 44 votes
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    Stacey van Groll commented  · 

    I believe this is technically possible by a different manner of running a Delete and Reload pipe. This can now be scheduled with NERS delivery of '6184: Make it possible to override Start Harvest date for Delete and ReLoad pipes' in May 2020. I run this process monthly, which seems sufficient for our 3 OAI data sources.

  5. 184 votes
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    11 comments  ·  Primo » Primo VE  ·  Admin →
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    Stacey van Groll commented  · 

    Users often like to see the options arrayed visually, rather than starting to type and only maybe being offered the autosuggest they'd like.
    An autosuggest also constrains a user into typing, rather than clicking or tapping quickly.
    We don't use Journal Search in Primo on Back Office, but we have Database Search active which has an A-Z. The use of this is high by the amount that it shows up on our Popular Searches results.
    For example, in 2019 there were 3,857 clicks on "P", which is highly likely users quickly targeting to PubMed, as that is also our consistently most popular search. And "W" was 2,749 clicks, likely for Web of Science, and "S" was 2,331 likely for Scopus.
    Perhaps we should consider, instead of deciding that we know better and telling users that the manner in which they want to search is old-fashioned, we should instead listen to the action of users and instead support them by offering both options?

  6. 19 votes
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    Stacey van Groll supported this idea  · 
  7. 15 votes
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    Stacey van Groll commented  · 

    Even though I acknowledge that the CZ Task List entries are retained in the 'All' filter, it is a very time-consuming workflow to leave a record to go to the separate list to look up this information.
    I wholeheartedly agree with and thank you for submitting this, and would add a small expansion to Electronic Collections also.

    Stacey van Groll supported this idea  · 
  8. 5 votes
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    Stacey van Groll commented  · 

    Hi Sonja,
    I have a case now with a fix coming in Q2 2021 which may solve this?
    It's a different starting point scenario because our relink issue came up due to deleting and resurrecting a bib and being unable to relink the POL after that.
    But the fix description sounds like it might be more comprehensive?
    You can check out the published case here 00868204, but here is the fix description which I asked for:
    "yes, the problem happens in the following scenario:
    - when you cancel a PO Line with "Childless bib action = Delete bibliographic records"
    - and then restoring the bib record and reviving the PO Line.
    The cancel action has removed the bib record from the PO Line and currently, the Relink only knows how to update the existing bib record in a PO Line but fails if there is no bib record linked to the PO Line at this moment.
    We will fix the Relink action so that it will also work if there is no bib record linked to the PO Line at this moment."

  9. 7 votes
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    Stacey van Groll commented  · 

    It's very manual, record by record, but you can do this by norm rule:
    https://knowledge.exlibrisgroup.com/Primo/Knowledge_Articles/Turn_Off_Dedup_and_FRBR_in_Primo

  10. 5 votes
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    0 comments  ·  Alma » Other  ·  Admin →
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    Stacey van Groll shared this idea  · 
  11. 70 votes
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    1 comment  ·  Primo » Analytics  ·  Admin →
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    Stacey van Groll commented  · 

    It's disappointing that this idea has so few votes when Evidence-Based Practice is such a focus, and this is vital data on user engagement with different types of formats ie electronic vs physical.
    I have long contemplated putting in a submission for yet another gap of no actions recorded in Primo Analytics for View It services clicks.
    These are partially recorded in Alma Analytics for Link Resolver, but completely missing for any Link in Record links for either remote PCI/CDI or external local sources. So few votes here makes me think I shouldn't bother,but at the same time it amazes me that this gap hasn't been filled already as standard.

    Edit: I'll take the plunge, here's an idea for the View It clicks
    Primo Analytics - Add Actions for clicks on View It links, for both Link in Record and Link Resolver
    https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/41480614-primo-analytics-add-actions-to-be-recorded-for-c

    Stacey van Groll supported this idea  · 
  12. 135 votes
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    Stacey van Groll commented  · 

    There's no label just for 'Primo', Lisbeth, as this enhancement channel was designed before Primo VE existed. It applies to all flavours of Primo regardless of deployment model. My impression is that it only needs a Primo VE tag if Primo on Back Office already has the functionality, but Primo VE does not. I have seen incorrect entries for this though, as someone on a Primo VE site might not know that a idea isn't possible in Back Office either.

  13. 42 votes
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    Stacey van Groll commented  · 

    Have you considered use of the category tree? I understand completely if the submission is only for Subject headings, as would be found in the Subject facet in main Primo, but perhaps you might not be aware of the option to add a category tree. We use this for a curated list of subject categories and then have a second tier for 'Key Resources', as many other commenters have described as being desirable. This makes for a different search experience to main Primo, as offering our users a list designed just for a focus area for our university with databases chosen by the expert liaison librarian supporting that areas, which helps also to not just replicate the Primo search in two different places, as each offers a distinct feature.

  14. 45 votes
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    1 comment  ·  Alma » Other  ·  Admin →
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    Stacey van Groll commented  · 

    Agreed - there should be holistic design as standard.

  15. 1 vote
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    Stacey van Groll commented  · 

    I am going to remove my own vote from this, as this was actually fixed as a defect in the July 2020 Release (new case querying this: 00853757).
    I'm going to leave this here, rather than deleting it, as an example of the broad issue of Ex Libris incorrectly pointing customers to the Idea Exchange after labelling a case as an 'enhancement', when it was actually a bug that plagued our site for almost 5 years. We should have been supported with better troubleshooting and case handling soon after our 2016 Implementation when we first encountered the problem.

    Stacey van Groll shared this idea  · 
  16. 6 votes
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    2 comments  ·  Primo » Primo VE  ·  Admin →
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    Stacey van Groll commented  · 

    Hi Christian - welcome to our user community!
    Does the Primo VE Resource Recommender not meet this need? It is described as matching to exact query: https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/050Other_Configuration/010Resource_Recommender_for_Primo_VE

  17. 47 votes
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    Stacey van Groll supported this idea  · 
  18. 19 votes
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    Stacey van Groll commented  · 

    This is a parity issue in development, as not an issue for Primo via Back Office.

  19. 8 votes
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    Stacey van Groll supported this idea  · 
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    Stacey van Groll commented  · 

    It is worth noting as well that Publishing Information is also not available to staff even with the 'Read only' type of Administrator role, despite the data itself being 'read only'.

    Stacey van Groll shared this idea  · 
  20. 4 votes
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    1 comment  ·  Primo » Primo VE  ·  Admin →
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    Stacey van Groll commented  · 

    Hi Mary - I've written a CKC on how to identify troublesome collections like this: https://knowledge.exlibrisgroup.com/Primo/Community_Knowledge/How_to_-_Find_Central_Discovery_Index_(CDI)_records_for_specific_collections_in_Primo
    You can then move the collection into expanded search by ticking the box to 'Do not show as Full Text on CDI...', and remove it completely by checking Not Active in CDI Search Activation Status. It's good to report these also to Ex Libris though in a case.

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