Separate delivery email for resource sharing requests
Enable configuration of a dedicated delivery email address for resource sharing requests, separate from standard request workflows.
Current gap: Shared delivery channels across request types
Impact: Limits flexibility in managing delivery, tracking, and communication for ILL-specific workflows
Lauren Kilby
shared this idea
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AdminMeghann Weldon
(Admin, Ex Libris)
commented
The shipping type email address is used for resource sharing requests. Additionally, some patron facing letters can be configured with a different supply from address to support workflows connecting to the preferred email address. https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/050Administration/050Configuring_General_Alma_Functions/020Managing_Institutions_and_Libraries#Configuring_Institution.2FLibrary_Contact_Information