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RapidILL

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44 results found

  1. Support issue and article-level linking

    Rapid should support issue-level requesting. We would love our lending requests to come in with accurate issue level data.

    Related, when RAPID provides a link to owned/licensed material for a document delivery request, we get journal-level data. But, it would be ideal if the link generated were for article-level links through the link resolver. We use 360 Link, also owned by Ex Libris, so perhaps there is an opportunity for cross-walking these products?

    34 votes
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    0 comments  ·  Holdings  ·  Admin →
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  2. Defining Work Week permanently

    It should be possible to define our work week permanently, and not via Lending Off every week. For example, our work week is Sundays-Thursdays 8:00-17:00 (not Monday-Fridays). Also, it should be possible to define Lending Off via Alma, and not just via the Rapid interface.

    97 votes
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    4 comments  ·  Configuration  ·  Admin →
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  3. Please allow sites to FTP holdings files to RapidILL. That way we could automate and do on a more frequent basis.

    We have two ExLibris products: RapidILL and Summon. It it frustrating to have to use two completely different processes to send holdings records. RapidILL is especially frustrating because it's a web interface and files can't be sent with FTP. (We're a SirsiDynix site - we have a report that can automatically extract and FTP records to a third party site. It works beautifully for Summon.)

    22 votes
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    Under Review  ·  0 comments  ·  Holdings  ·  Admin →
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  4. Reducing turnaround times

    Since each lending library can hold a request for 4 working days, sometimes files are received after a long time (for example: if there are many libraries and each one takes 4 days to Unfill, before one library eventually fills it).
    A solution to this could be to treat requests with only one match differently than requests with many matches, e.g., reduce the holding time for requests to 2 days when more than 1 library holds the item.

    89 votes
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    1 comment  ·  Other  ·  Admin →
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