RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
213 results found
-
Fix TypeErrors related to uBlock Origin
Users who use uBlock Origin and try to log in to RefWorks are unable to do so. (Tested in Firefox and Chrome.) The devtools console reports a
TypeErrorregarding some tracking structures found unexpectedlyundefinedat login time. There are very simple ways to handle such cases gracefully in the code, and should be a simple fix for any modern website.Right now, there is a help document at https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/RefWorks_Browser_Best_Practices, to which a support representative will send users, upon request. This document explains that RefWorks does not play well with the likes of uBlock Origin, and requests that users…
3 votes -
RefWorks Statistics - referencing/citation style being used
If possible please include stats on what referencing/citation style our users are using in refworks (and if possible in WnC).
Reasons : to help us have a better idea of what our users are actually using and catch those areas using other styles that we are aware of.
6 votes -
"Refworks Citation Manager (RCM)"
I would like "Refworks Citation Manager (RCM)" to appear explicitly in Tools / Cite references in the word processor / Microsoft word, since it is surprising not to find this term, because in the videos he is mentioned
9 votes -
Continue repeating citation suffix throughout text
The disambiguation system for multiple references from the same author, same year is to add a suffix (a, b, c, etc). However the suffix only appears the first time the reference is cited. This creates confusion when the references are cited multiple times in the text as it becomes impossible to know which references future citations refer to.
1 vote -
Add Social Media as a Ref Type
We use Cite Them Right 11th ed. Many social media examples have a medium type e.g. [Podcast], [Facebook]. Medium is not a field I can add for a RefWorks webpage type.
3 votes -
Bibliography order of citations with same author and year
When creating a bibliography in Word using Write 'n Cite, RefWorks automatically bases the order of citations on the author, then the title. However, when using two different citations with the same author and year, I want the order of those citations to be the same order I used them in the text.
Now I have 'author(2021b)' first in my text, then 'author(2021a)' because it's sorted like that in the bibliography.5 votes -
Offline GUI
I would like be able to use Refworks on a computer that doesn't have internet access. A GUI which allows me to manage citations without an internet connection.
5 votes -
Add a ref type for "tv progamme" and/or "streamed video"
We would like more reference type options to support users adding content from streaming platforms such as BBC iplayer and the BUFVC site Box of Broadcasts. Currently we only have the basic 'video' option which is fine for adding films which require details such as director, distribution company etc. but the information needed to reference a tv broadcast in our Cite Them RIght Harvard style is quite different. An additional reference type would allow us to configure this to accomodate both types of video content.
12 votes -
Enable customizing the dash between the page numbers
RefWorks automatically uses a dash between page numbers in bibliography and I can't customize the dash. My uni requires us to use en dash in bibliography and I have to always edit it to the bibliography after creating it. It would be so much easier if i could customize the dash in citation style editor.
4 votes -
Search function for uploaded pdf files
When pdf files are uploaded to RefWorks (attached to a reference in a folder) they load as an image when you 'read' them. Unfortunately this means you can't search for keywords within the document itself, which is different to being able to search within a normal pdf file (using the Ctrl+F function). It would be very useful if this search function was enabled in the RefWorks software.
5 votes -
Allow alteration of Tags at import
Without increasing the number of clicks to import, please add the function to change tags at import. This function could be added to the Import References/Assign to Folder page without requiring additional clicks if the user is happy with the tags being brought in.
3 votes -
Video records and APA format
APA format requires that author/director precede the video title. The record format in RefWorks only includes a director field. The APA format export places title before director and excludes the [video] of [film] part of the citation.
Please provide more metadata field options for video records and options to select video, film, etc.
2 votes -
Copy and Paste references
It would be great if Refworks can allow copy and paste of other references to their platform so they can choose the type of style they prefer rather than only export, import and create a new ideology. Paste a reference in a box where it tells you what style it is, and which one do you prefer. Then, make your choice if APA, HAVARD whatsoever.
7 votes -
Create a format to correctly cite APA 7th edition for white papers and published standards
There is not a category to correctly import references for white papers or standards published by professional organizations. When attempting to adapt other reference types for this use, none work correctly. RefWorks should be able to manage these types of documents correctly.
This request comes from case #00901397 sent to RefWorks Technical Services
2 votes -
customize display of Shared folders
customize display of Shared folders. Currently, a public URL to a Shared Folder does not allow any customization of how these citations are displayed--or any selection whatsoever--creating disadvantage for RefWorks-naive users.
Please allow the admin and/or user customization of how references are displayed in public URL Shared folders. (e.g., I might like to display only the title and abstract, etc.)
16 votes -
create an output style with sub-citations (see style Angewandte Chemie International)
We need that Refworks support the sub-citation feature for the in-text citation and the reference list. There are many styles with this feature, Angewandte Chemie International... And a lot of science journals require this formatting.
1 vote -
Automatically display bibliographies onto a website + allow for updates when citation list is updated.
Automatically display bibliographies onto a website + allow for updates when citation list is updated--RSS feed of citation lists but attractively displayed.
14 votes -
In publicly Shared Folders, and public URL allow native citation style rather than CSL or, even better, allow some level of customization of
In publicly Shared Folders, and especially folders shared via public URL, allow native citation style rather than CSL or, even better, allow some level of customization of output style and display.
The current output style and display is nearly unusable--confusing for both the end user and librarians.
Please see case #00874868 for full explanation of the issue.
Video files attached
8 votes -
Provide ability for administrators to display announcements / notifications in RefWorks
Provide ability for administrators to display announcements / notifications in RefWorks
5 votes -
Improve CTR Harvard
Being reluctant to create an institutional version of CTR Harvard, can the RefWorks supplied version of CTR Harvard be improved to make it more accurate? eg by making book/article titles sentence cased? or by the making the journal title, title cased? This is already done for APA.
4 votes
- Don't see your idea?