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179 results found

  1. When articles with given tag are viewed, implement sorting by date, author etc as in all refs view or folder view

    When viewing references by tag, the 'Sort By' option does not appear: I cannot therefore browse refs e.g. by date (to see most recent articles first)

    1 vote
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    0 comments  ·  Organizing References  ·  Admin →

  2. Clearer web page instructions for creating an alternative password for RCM.

    More detail of how to set up the alternative password option would be useful. We no longer recommend using WNC and want to encourage new users to try RCM. The current account management page doesn't make it very clear: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0200_Getting_Started_with_RefWorks#Managing_Your_Account

    1 vote
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    1 comment  ·  Other  ·  Admin →

  3. Make <title-short> element in CSL styles searchable from bibliography function

    Currently in CSL styles the <title-short> element metadata isn't searched from the Create Bibliography function. For example, searching for APA doesn't return American Psychological Association 7th edition (annotated bibliography) (CSL). Requesting that this be made a searchable element.

    1 vote
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  4. Digital Image Field- Add this ref type to APA and MLA styles

    1 vote
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    0 comments  ·  Importing References  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update was completed in April 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  5. Strengthen email verification process

    During the recent problems with SSO we've been encouraging students to use the forgotten password option to create an alternative password.

    This has highlighted that students often mis-spell or use incorrect email addresses when initially seeting up their accounts.

    Despite the fact that on setup RefWorks asks students to confirm their email address, students can bypass verification and potentially go on to use RefWorks with an incorrect email adrress attached to their account.

    Strengthening the verification process, e.g. by activating accounts only upon reciept of the confirmation email would help to avoid this.

    1 vote
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    0 comments  ·  Other  ·  Admin →

  6. Make more author name flexibility possible!

    Currently, anything that does not follow a strict last-first name format doesn't work in Refworks. (E.g. the citation manager can't handle "Paul VI" as an author.) This seems like it would be so easy to fix by the use of quotation marks or some other indicator to keep the formatting as it is typed by the user. The entire world doesn't strictly follow Western-style naming traditions....

    4 votes
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    0 comments  ·  Other  ·  Admin →

  7. Allow verbatim text from author field

    Have the option to remove the automatic 'Last name, first name' format of the author field and instead pipe verbatim text into references. This would especially help when the author is an organisation.

    1 vote
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    2 comments  ·  User Interface  ·  Admin →

  8. Different sort orders with different reference types

    The Cite Them Right 11th edition Harvard style should have films sorted in the reference list by director, not title. But this is not possible because different reference types cannot have different sort orders. Could that be changed?

    1 vote
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    Completed  ·  1 comment  ·  Writing Tools  ·  Admin →

  9. Field mapping and labeling - motion picture

    In the Video reference type the labels ‘Studio Location’ and ‘Distributer/Studio’ are used. However, in the Motion Picture reference type, instead of ‘Studio Location’ the label ‘Place of Publication’ is used.

    This is confusing for students. Can the label be modified by RefWorks or alternatively is there a way to customise it locally for our institutional style?

    There is also a strange mapping issue between Motion Picture and DVD:
    - If you have a record in ‘Video’ ref type format and change it to ‘Motion Picture’, you have to do delete ‘Medium’ and then add it again (otherwise it does…

    1 vote
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    Completed  ·  0 comments  ·  Other  ·  Admin →

  10. include web retrieval date in bibliography

    I am using APA 7th addition and the bibliography is 'Checked' on. I want to include the retrieval date for my websites I am referencing, but I don't know how to add it?

    1 vote
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    Completed  ·  0 comments  ·  Importing References  ·  Admin →

  11. Please add the "Duplicate" [citation] option from Legacy to new.

    Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.

    1 vote
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    0 comments  ·  User Interface  ·  Admin →

  12. Add option to include publication field in a repeated reference when author unkown

    In the Footnotes Settings in the citation style editor, there is an option to "Show only author, title & cited pages" for a repeated reference. This is great!

    However, in Chicago Notes & Bibliography style, when the citation for an unsigned newspaper article is repeated (for example), the shortened citation should also include the publication.

    For example, this reference would be initially cited as such:

    "Number of Out-of-Wedlock Births a Record," Hartford Courant, November 26, 2006.

    But the shortened note should read:

    "Number," Hartford Courant.

    Can you add an option to include the publication field when there is…

    1 vote
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  13. Request to modify Japanese in Usage Analytics Section of Usage Statistics

    Could you please confirm if it is possible to modify some parts of Japanese?

    I want you to modify the Japanese in Usage Analytics Section of Usage Statistics.
    I have attached the PDF file of the detail.

    If you need further information, please let me know.

    1 vote
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  14. Make save button more prominent

    It would be great if the save button on the reference information editing screen was more prominent. For example, it could be a different color, like blue. Right now it is hard to find and I accidentally click the x button at the top instead, which means I lose my work. You could also add a window that asks if you want to save when you click the x button. Thank you.

    1 vote
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    0 comments  ·  User Interface  ·  Admin →

  15. Generate bibliographies in multiple formats.

    We currently have now tabbed delimited format but would like to see XML and RW Tagged format.

    0 votes
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    0 comments  ·  Admin →

  16. Remove shared folder access codes

    We've noticed that when a user shares a folder, the link that the recipient receives generates a screen that asks for an access code if they are not already logged into RefWorks.

    We can see that there is a login link in the top banner but most of our users will miss this.

    Is it possible to have the usual login options (e-mail address and institutional login) in the main screen?

    We've also noticed that, once you do login, it takes a little while for the shared folder to appear in the menu section on the left and once it…

    0 votes
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    Completed  ·  0 comments  ·  Other  ·  Admin →

  17. Show the record count of ONLY the folder being deduplicated

    When finding duplicates in a top level folder, the record count shows the sum of all subfolders too, which suggests that they are ALL being searched (they are NOT at present). If the record count shows only the active folder being searched, it is more clear.

    0 votes
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    Completed  ·  0 comments  ·  Search and Deduplication  ·  Admin →

  18. Make it faster

    For something that it paid for, my RefWorks is always moving REAL slow compared to other paid reference managers I've used (mainly EndNote). RefWorks seems to have trouble handling the 2,000+ references I've accumulated (and continue to accumulate) over my career.

    0 votes
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    0 comments  ·  Other  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your feedback. We have introduced improvements to optimize performance in RefWorks. Note, that performance is also affected by connection speeds, as RefWorks is a cloud-based service.

  19. Viewing abstracts when "All References" is displayed by Full View

    It is more useful if it is possible to view abstracts when "All References" is displayed by Full View.

    0 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →
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