RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
196 results found
-
Remove database permalinks from APA 7 formatted citations
The various APA 7 citation styles reference list citations erroneously include the permalink to database records when exported from such database vendors as ProQuest and EBSCOhost., as shown here:
Kudlats, J., & Brown, K. M. (2021). Knowing kids makes a huge difference, part II: Advancing a conceptual framework for positive principal-student relationships. Journal of School Leadership, 31(5), 451-477. https://ezproxy.bethel.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=eric&AN=EJ1312200&site=ehost-live&scope=site http://dx.doi.org/10.1177/1052684620935384
Because so many of our databases come from these vendors, our users are required to extensively edit their reference lists. While we always advise the necessity of proofing and editing RefWorks citations, such a glaring and consistent error discourages our…
3 votesIncluded in May 2023 release
-
Please add the "Duplicate" [citation] option from Legacy to new.
Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.
3 votesDuplicate reference feature is now available in RefWorks.
-
Include sort by date published in normal and table view please
Sort by date published in normal and table view please
3 votesThe feature was implemented in September 2023
-
Add "Ref ID" as a field to an output style.
The authors that I work with like having a bibliographic style that shows the Ref ID in the very first field, before the author last name etc. Thanks in advance!
3 votesWe are happy to announce this feature was completed in 2024 Q2 release. More details are available here: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/040_2024_RefWorks_Release_Information#July_9.2C_2024
-
Show Date added in Normal View
When sorted by Date added in Normal View, it is better that the date added to be displayed for each record.
3 votesThis is now available in RefWorks.
-
Displaying folders in own citation style
In RefWorks legacy, you could immediately see which folders a reference was in. – No matter in which view the references were output on the screen.
Now this works only in Normal or Full View.This display would also be very useful in self-created citation styles, especially if a reference has been saved in multiple folders.
3 votesThis feature is included in the April 9. 2024 release. All views display Folders labels.
-
Always accurate display of results and associated folders
Unfortunately, in the advanced search, the result display (in my own citation view) does not show the exact hit for each reference (e.g. 1 of 27) and the folder(s) the reference is in.
In RefWorks legacy this was the case and extremely helpful to us.
Will these features still be implemented?I think it is a pity that the folder display is now only in normal or full view.
3 votesAdvanced search result page shows # of # of results indication on top of the page. Click on "Customize" in upper right corner of page to select whether you would like to show Folder(s).
-
In RCM, allow reordering of references within a group of in-text citations.
In WNC we could re-order in-text citations within a reference grouping, but there's no way to do this in RCM without deleting them all and re-adding in the preferred order, which can be time consuming with many references. This is relevant for numbered styles such as AMA. For example:
Original:
Many studies have found xyz. 1,2,3
Ref list
1. Smith 2023
2. Jones 1999
3. Bates 2004Then we decide to move Jones into the first position for:
Many studies have found xyz. 1,2,3
Ref list
1. Jones 1999
2. Smith 2023
3. Bates 20043 votesWe are happy to announce this improvement was completed in January 2025 release.
-
Add "Last Month" short cut in Refworks Analytics
In the RefWorks Analytics interface in Admin, the default option for time is "This month", "This year", "Last 12 month" and "Custom". It would be very convenient to add an option for "Last Month".
3 votesWe are happy to announce these improvements were completed in January 2026 release.
https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information
-
improve the spacing of text (particularly abstracts) on refworks site
The text in the abstracts on Refworks is very scrunched up, making it difficult to review the abstracts on screen. Please can there be some way to adjust this or made to 1.15 spacing as a default.
3 votes -
Create separate reference types for television shows and streamed videos (as they are required to be referenced differently)
TV shows and YouTube videos MUST be referenced differently. People can be marked down and have articles rejected because of YOUR oversight.
Here's an idea: go through a list of referencing styles and make sure that RefWorks is able to produce references for EVERY type of source listed there. How can any student or researcher use your product if it can't reference ordinary everyday sources? I can't reference newspaper articles with no author because RefWorks just puts ANONYMOUS at the front of the reference, when it should be the name of the paper. I could move the name of the…3 votes -
Replace interstitial page with login page that directs users to Legacy or New depending on credentials
The interstitial page confuses our students because if they are new to RefWorks, they have no idea which option to choose. If you could replace the interstitial page with a log in page - that includes the option to create an account (this would go to New RefWorks) - everyone would be so much happier.
2 votesLegacy platform has been deactivated; all imports are directed to RefWorks.
-
APA 6th no date and multiple same author no date
When there is no date entered for a reference, Refworks should automatically default to n.d. and when there are more than one publication in the same year with the same author RCM should cite as per APA, i.e. Surname, n.d.-a; Surname, n.d.-b.
2 votesDate field accepts free text such as n.d. since July 2019. Author differentiation by various methods, including a/b/c suffix, is supported since April 2020. For details please refer to the release notes: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/2020_RefWorks_Release_Information
-
Reference Types
List the reference types in alphabetical order. The drop down list to denote Ref Type is random and not alphabetical.
2 votesI’m happy to update this was done in the April release.
-
RCM Improve Search
Trying to locate the needed reference to cite in RCM is very difficult. Can't search within a specific folder. Can't search for more than one term or a phrase. If too many results are found no way to narrow further. Help!
2 votesSearch in RCM is available for all references as well as in specific folder.
-
Add Field "Author Address/Affiliation"
Could you please add a default field "Author Address/Affiliation" to each reference of New RefWorks as same as legacy version?
2 votesWe are happy to announce improvements were completed in January 2025 release.
-
Archival material
Would you please consider creating a reference type for "archival material?" I'm doing a fair amount of primary source research in archives and whatnot and it would be awesome to have an appropriate reference type in RW.
2 votesRefWorks added Archival Material reference type in December 2022: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/060_2022_RefWorks_Release_Information#New_Reference_Types_Added
-
Remove case sensitive restrictions on account registration
Clients attempting to create new accounts receive the "We're sorry, but it seems your institution does not have a RefWorks subscription" message when capital letters are used in an email address, but are able to create accounts when typing addresses in lowercase letters. A "case sensitive" message would help to resolve this confusion. Alternatively, and better, would be to simply make this field not case sensitive.
2 votesRefWorks no longer limits account creation to small case letters only in email.
-
Output RefID to reference list
Could you please add function in order to add RefID field when we edit or create citation styles?
2 votesWe are happy to announce this feature was completed in 2024 Q2 release. More details are available here: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/040_2024_RefWorks_Release_Information#July_9.2C_2024
-
citation in text with APA7 must have the option of "page number" (p.x) in text. For example: (González, 2012, p. 234)
citation in text with APA7 must have the option of "page number" (p.x) in the text. For example: (González, 2012, p. 234)
2 votes
- Don't see your idea?