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196 results found

  1. Add working paper as a reference type

    Currently working papers are added as 'generic' while many style have specific working paper rules that can easily be applied

    4 votes
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    Completed  ·  0 comments  ·  Organizing References  ·  Admin →

  2. Remove final periods from footnote citations with multiple references

    In Chicago Notes & Bibliography style, footnote citations with multiple references are showing the final period (".") after each reference, even though RefWorks is correctly separating each reference with a semi-colon (";"), as per the Footnotes settings. Can you include a setting to automate removal of the final period?

    For example, when I add a footnote with one citation with RefWorks Citation Manager in Word, it correctly formats it as such:

    Clifford Geertz, The Interpretation of Cultures; Selected Essays (New York: Basic Books, 1973).

    However, when I add a footnote with two references, it does the following:

    Clifford Geertz, The…

    4 votes
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    Completed  ·  0 comments  ·  Writing Tools  ·  Admin →

  3. Make the PDF reader open in a new tab

    When reading a PDF from a reference, the reference list becomes unavailable. It would be good to be able to continue to consult the reference list while a PDF is open.

    Also, when we click back from the PDF reader, we get taken back to the default/start view rather than where we were when we clicked on the PDF link, which means we need to navigate/scroll around to pick up where we left off.

    4 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce these improvements were completed in January 2026 release.

    https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  4. Request to modify Japanese in the admin screen

    Could you please confirm if it is possible to modify some parts of Japanese?

    I want you to modify the Japanese in the users section of admin tools.
    I have attached the PDF file of the detail.

    If you need further information, please let me know.

    4 votes
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    Completed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  5. RCM Sort options: Ascending/Descending and within search results

    RCM search only sorts in descending order, nice for Dates but less for text fields (Author, Title). Toggle ascending vs. descending of a sort field would be ideal.

    Also, I notice that when searching for a reference in RCM, there is no sort at all. Adding the same (or any) sorting to RCM search results would really help.

    4 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  6. Ensure the DOI field enables hyperlinks to work

    I've noticed when you pull references into a biliography the DOI links rarely worked - despite double checking them. Then when clicking on the DOI link in RefWorks, the links rarely work then either. This means going through all my references once exported and going back to the original article and copying and pasting the original DOI (which looks the same as in RefWorks) to get a working link. Must be something to do with background programming. Can it be changed?

    4 votes
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    Completed  ·  0 comments  ·  Other  ·  Admin →

  7. Document convert tool to match Legacy citations to new Refworks

    For Word documents created with Write-N-Cite but linked to a legacy Refworks account, have a WnC conversion tool. It would match the citations in the document, to records in the New Refworks account. Auto-convert might not be possible without matching record IDs, but maybe field matching could offer a suggested match to "confirm" at each citation link in the MS Word document.

    3 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  8. promotional materials

    A nice on-boarding idea: How about some promotional materials for new REFworks subscribers? We have a resource fair in the fall and would love to have something tangible to hand to students to promote this awesome product. :)

    3 votes
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    0 comments  ·  Other  ·  Admin →

  9. Make your system accept my acceptance of the new terms and stop it reappearing on every single page with a threat to delete the account!

    Please please fix this

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  10. Allow users to link their ProQuest MyResearch account to New RefWorks

    At the moment, you can only link the two if you have an account in the old RefWorks.

    3 votes
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    2 comments  ·  Importing References  ·  Admin →
    Completed  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded
    I am happy to update that this has been completed. MyResearch users who have a (new) RefWorks account can link their accounts. Refer to the release notes for more information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information#Integration_between_RefWorks_and_My_Research

  11. Edit author

    Sometimes authors have to be entered in manually. This is especially the case when I import PDFs - RefWorks captures the wrong authors. However, it would be easier if we could rearrange the order of authors manually. Currently, if I accidentally delete the first author or skipped a third author, I can't go back and add these authors in their correct order. Instead, I have to re-type all the author names again in the correct order.

    Please allow authors to be manually added and allow us to add authors in a specific order/ wherever we click in the author section.

    3 votes
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    0 comments  ·  Importing References  ·  Admin →

  12. Legacy vs New Proquest button does not save choice to always choose

    The "don't ask me this again" checkbox does not work. I need to make this choice everytime I import. Even after clearing cookies.

    3 votes
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    0 comments  ·  Importing References  ·  Admin →

  13. Sign Up Interface - Customize/change "Enter your [University] email to begin"

    Need the ability to customize the word "University" in the sign-up interface, or change to "Institutional"/"Organization". This causes much confusion at sign-up because we are not a university, but have many affiliated/cross appointed university staff causing account confusion.

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  14. Include the Area of Focus on the admin user report

    Include both the user type AND the "area of focus" on the user admin reports.

    3 votes
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    0 comments  ·  Administrator Tools  ·  Admin →

  15. Add APA 7th edition it was released on 10/1/2019

    Add APA 7th edition it was released on 10/1/2019

    3 votes
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    1 comment  ·  Writing Tools  ·  Admin →

  16. add deduplication feature for shared folders

    We would like to deduplicate even in shared folders.

    3 votes
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    0 comments  ·  Search and Deduplication  ·  Admin →

  17. Añadir una campo personalizado. Add a custom field

    Quisiera que el campo personalizado se vea igual que todos los demás campos, en todas las referencias: que esté a la vista cuando editas, sin tener que ir referencia por referencia, clicar “añadir más campos", buscarlo y rellenarlo. ¿Es posible hacer eso?
    Add a custom field. I want the custom field to look the same as all the other fields, in all the references: to be visible when you edit, without having to go reference by reference, click "add more fields", search and fill it in. Is it possible to do that?

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  18. Display Institutional Output Style

    Please display the institutional output styles always when we open the menu to select it on the pull down of New RefWorks. Legacy version has "favorites" to display the specific styles for each institution.

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  19. Allow alteration of Tags at import

    Without increasing the number of clicks to import, please add the function to change tags at import. This function could be added to the Import References/Assign to Folder page without requiring additional clicks if the user is happy with the tags being brought in.

    3 votes
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    Completed  ·  0 comments  ·  Importing References  ·  Admin →

  20. +Yellow pop-up menace+

    I propose that this pop-up have a box to tick to say 'I understand' and for the pop-up to then disappear.

    The pop up says:

    This view is limited to 2000 references. For suggestions on how to work with lists of more than 2000 references, please see Ex Libris Knowledge Center

    I have 79 references at present. This pop up is irrelevant. I would like to be able to x off the pop up permanently, or until my references reach 1900.

    Thank you.

    3 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →
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