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193 results found

  1. WAYFless URL to access RefWorks 3 directly without using login page.

    We would need a WAYFless URL to RefWorks 3. In our workflows users want to go directly to RefWorks 3 from within other applications. The route to go to the login page is not needed with a WAYFLess URL. Haveing requested this already three years ago nothing seems to have happened. Frustrating.

    55 votes
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    4 comments  ·  Other  ·  Admin →

  2. Please make it possible to move large numbers of references from the last import page to a folder, all at once

    I have just imported 7600 references that I want to put all into the same folder (working on a systematic review). I can only move small quantities at a time as the select all features is limited to the records displayed. Selecting "display 2000 records" causes refworks to crash.

    4 votes
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    1 comment  ·  Importing References  ·  Admin →

  3. Replace interstitial page with login page that directs users to Legacy or New depending on credentials

    The interstitial page confuses our students because if they are new to RefWorks, they have no idea which option to choose. If you could replace the interstitial page with a log in page - that includes the option to create an account (this would go to New RefWorks) - everyone would be so much happier.

    2 votes
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    0 comments  ·  Other  ·  Admin →

  4. Link to pubmed

    The old RefWorks version had an option to open the reference in pubmed, that option is not there with the updated ProQuest version? I need to use the update view since google docs and word docs do not link to the old version. I would like a link so I can directly open a reference in pubmed again, please.

    18 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update was completed in October 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  5. Configure the "Citation View" "Settings" icon (the "Gear") to function in the Firefox browser

    The "Settings" gear icon in the "Citation View" does not function in the Firefox browser, i.e., the "Gear" icon does not respond to a mouse click. This feature works in Chrome as described in the User Guide and, once set using Chrome, displays the Citation Style selected using the Chrome browser.

    1 vote
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    0 comments  ·  Organizing References  ·  Admin →

  6. don't automatically add a bibliography!

    I use google docs to write my papers and find it really annoying that RefWorks automatically adds a bibliography entry when I'm adding a reference. Footnotes are included in my institution's word count, but the bibliography is not, so when the bib is automatically added it disrupts my word count and makes it harder to quickly see where I'm up to. Is there any way I can turn this feature off and then just install the bibliography when I've finished the paper? thanks!

    7 votes
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    3 comments  ·  Importing References  ·  Admin →

  7. Suggestion about de-duplicate feature

    After running the duplicate checker, items that result are check-marked by default. In my view, it would be better that none of them are check-marked by default. Then the user can check-mark just the ones they want to delete, without having first to deselect all the items.

    9 votes
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    1 comment  ·  Search and Deduplication  ·  Admin →

  8. Java issue

    Java is going to be absolute soon. And Installing requires Java, the latest version of java app installed the MacBook with MSOffice latest patch and everything, still, I can not install RefWorks to the computer. Can you help please...

    1 vote
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    Completed  ·  2 comments  ·  Other  ·  Admin →

  9. Provide the ability for admins to remove Institutional Styles

    Somehow, we have managed to get multiple occurances of the same Style set as Institutional Styles. I am told this is a known issue and that Development are aware but with no date for a resolution. It would be useful if Admins could remove Institutional Styles no matter what account they are from

    41 votes
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    2 comments  ·  Administrator Tools  ·  Admin →

  10. Assign custom sorting: chronologically, but in 17th ed. Chicago Style-Notes and Bib

    While I want my entries to remain in Chicago Style, sometimes it is helpful to sort chronologically, but in more detail than RW currently allows which is only by year then author. I want to order the list more accurately: Year Ascending; Month Ascending; Day Ascending; Author; Title. I realize I can reorder the fields to begin with the full date, but then they are not in Chicago Style. How can I reorder the citations to be truly chronological (as I will have multiple dates within each year), without changing the Chicago Style order of each field?

    1 vote
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    Completed  ·  1 comment  ·  Organizing References  ·  Admin →

  11. Option to add to the field "short title" to the bibliography, citations and footnotes

    In the citation style editor I am not able to add the field "short title" to my bibliography, citations or footnotes. Only the reference type Generic contains the field short title.
    But for some citation styles it is required.

    4 votes
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    Completed  ·  2 comments  ·  Other  ·  Admin →

  12. Warning that a reference is already in Refworks when import it

    I would be great, if Refworks detects duplicates while I import references. RefWorks could ask: "This is already in your RefWorks database. Do you want to import it anyway?"

    126 votes
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    5 comments  ·  Search and Deduplication  ·  Admin →

  13. Annoying bug in Write-n-Cite for Word

    I think this has only come up with the last few versions and I just tried that it exists with 4.5.1682.

    When Write-n-Cite is installed and activated in Word but user has not logged in to it (because not actively using it), Word shows up the Write-n-Cite login dialog every time a document is opened via the Word recent files.

    This is a problem because we have deployed Write-n-Cite to all our campus workstations and obviously not everyone uses it.

    I think that this is a bug that needs to be looked into.

    • Jouni Alkio / Aalto University / Finland
    37 votes
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    6 comments  ·  Writing Tools  ·  Admin →

  14. Por favor exportar con formato xml

    1 vote
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    0 comments  ·  Other  ·  Admin →

  15. Provide admin level option not to display the combined export page

    Allow admins to remove the "Which version of RefWorks would you like to export to?" page from view at the institutional account level and force export into New RefWorks.

    8 votes
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    2 comments  ·  Administrator Tools  ·  Admin →

  16. Make the DOI field editable

    Being unable to edit the DOI field in RefWorks creates a huge disincentive, especially for APA users. RefWorks needs to update to the latest DOI format (https:) or make the field accept the updated DOI prefix. Users now have to manually edit the DOI in their document. We are getting a lot of complaints from our users.

    Users also have to delete the unnecessary database URL that is imported with every citation.

    12 votes
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    Completed  ·  2 comments  ·  User Interface  ·  Admin →

  17. Delete the "Search Databases" option.

    Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

    83 votes
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    9 comments  ·  Administrator Tools  ·  Admin →

  18. allow sorting of references

    When viewing references, allow sorting options by date, author(s), title, etc.

    19 votes
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    2 comments  ·  Organizing References  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    References may be sorted in Table View (and all other views) by Date added, Date modified, Date published, Title, Author or RefID. Ordering may be in descending or ascending order. Page display limit is 2000, but now all references are sorted.

  19. Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.

    WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).

    If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…

    57 votes
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    9 comments  ·  Organizing References  ·  Admin →

  20. Deduplication of sub-folders, or between folders

    I would like to be able to de-duplicate sub-folders, for example where each sub-folder contains the results from a database search for a systematic review.

    Alternatively, a user should be able to choose to de-duplicate any two or more folders in refworks.

    16 votes
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    1 comment  ·  Search and Deduplication  ·  Admin →
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