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259 results found

  1. Italic function isn't working

    Hi there, for some reason or another, whenever I insert a footnote (in English or in Dutch) the title of the refference doesn't come out in italic. I also am unable to edit this from withing Word. I've tried switching between various citation styles to see if that would fix it, but the issue endures. Could this please be fixed? Thank you kindly.

    1 vote
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    0 comments  ·  Other  ·  Admin →
  2. importing to Refworks easy

    After the latest update on refworks, i have to click on import twice. Firstly, i have to click on import when importing from database and then i have to select a folder and then i have to click on import. I preferred to import my references to not in folder section as i work on one project at a time. And later i transferred all the references to one folder. Kindly give an option, where if the references is imported, it goes directly into not in folder. Unless user specifically clicks on a folder and then clicks on import. It…

    1 vote
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  3. Today after live came on line

    The procedure for adding a PDF upload from the computer to the system is no longer working. Also, while in the system (Refworks) clicking on a PDF file to slide over to the system has two possible outcomes. First, the references are for a different journal, book, etc. or that to will not stick and save to Refworks.

    1 vote
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  4. Sincronización de mis cuentas de refwork inscritas con diferentes nombres

    No logro sincronizar dos cuentas con diferentes nombres y no puedo acceder a mis carpetas en un solo lugar

    1 vote
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  5. Fix bug when importing references and choosing destination folder

    There seems to be a bug in the new feature that allows you to choose a destination folder when importing a new reference. The first time I use it, it works well and I can choose from the drop-down menu. The second time (and every time after that), when I click the drop-down menu, none of my folders show up. I have to click through and import it, then assign a folder after the fact. Very frustrating because it works the first time!

    3 votes
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  6. Being able to display a message to all users when they login

    We made changes to one of our institutional styles and I wanted to have a message show to all users when they login. I am sure there are other things we would want to alert them to changes we have made to RefWorks. Messages could display until the user dismisses them.

    23 votes
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    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap.

    This feature is currently available for admins by contacting RefWorks Tech Support.

    We are committed to our users and are focusing on current goals and most requested features.

  7. Folders

    Creating, accessing and reallocating Folders and Subfolders is VERY problematic and frustrating, to say the least!

    Sometimes it works, sometimes not.
    Then when you finally organized your subfolders, and ready to import another citation, your subfolders are no longer there!

    I've about had it with trying.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →
  8. Authors editing area

    Thank you for all your good works. Kindly note that editing the authors and title has been giving issues since yesterday. Kindly look into it. More so, each time I click to save my work on Ms word, the refworks page disappears .

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →
  9. Espacio muy estrecho al visualizar = Very narrow space when displaying

    Cuando se visualiza una referencia, el espacio que se abre a la derecha, en vertical, es demasiado estrecho. ¿Se puede ampliar al doble, por lo menos?

    When a reference is displayed, the space that opens to the right, vertically, is too narrow. Can it be expanded to at least double?

    1 vote
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  10. Platform modification

    Thank you for this opportunity. I want to suggest that the platform be modified so that one can read an article while using the web version.

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →
  11. The delete communication in deleting articles in Project and Folders to be clearer.

    Alerting users that once deleting from a folder or project it is not retrievable in Trash.

    0 votes
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  12. I'm not a reference builder app - you figure it out.

    I don't know how to fix it - that's your job. However, I'm Frustrated that it's a download from GCU but it only works correctly about 60% of the time and I'm not including PDFs in this which, of course, are not supported. I'm about to go back to using a different citation generator. If I wanted to repeatedly build my own citations, I wouldn't need RefWorks, right?

    1 vote
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  13. exported list of references

    On the old RefWorks, I could enter RefIDs manually on any word processor whatsoever. There's a description of how to do so, here: http://www.refworks.com/refworks2/Working_Offline.htm#Workingoffline

    We should still be able to do this. It's particularly important, since I don't want to be online in order to write. In fact, there are a lot of people who use Freedom or analogous software to cut off the internet when they have writing to do.

    1 vote
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    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →
  14. Unable to delete a shared Refworks Project by the person with who we have shared it

    When we share our Refworks projects, the people with who we have shared it can delete that project, but when they delete it, the owner also lost.

    3 votes
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    When a Project is shared with another person, that person also becomes an owner. All people who belong to a Project have equivalent permissions, including deleting a Project. This is how the feature is defined. A Project owner can leave the project any time from the Manage Project page, and that will not affect access of other owners.

  15. Include a backup and restore system in the new Refworks version

    I think it is important to incorporate into the Refworks application, a utility for backing up and restoring both bibliographic references, as well as the structure of folders, labels, shared items, etc.

    20 votes
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    0 comments  ·  Other  ·  Admin →
  16. La bibliografia

    La bibliografia al final me sale en ingles el recuperado, ademas del titulo de las referencias también en ingles

    3 votes
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  17. APA references for journal articles need correct formatting

    It has been brought to my attention when I submit papers using RefWorks APA style that the references for journal articles are incorrect. The title is italicized, the name of the journal is not there but instead the publisher information is there. There is no volume number, issue number, or page number. I am not going to continue to use RefWorks because I do not trust the quality of the citations. I am spending a lot of time correcting it that I will create the reference myself.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →
  18. The new Add-in app really really sucks! It's terrible

    Used Refworks for 8 years, but the new update really really sucks! The add-in app in word jumps to the new and old refworks back and forth

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →
  19. My University

    Is it possible to insert the OPAC of my Library (Università Cattolica di Milano) in the list of databases?
    Thank you very much
    Giampiero, Università Cattolica di Milano

    1 vote
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  20. Limit record

    is it possible to limit the import records from Libraries databases (like in the old release)?

    it could be important to have limits of 20-50-100- 200 records per search.
    Thank You
    Giampiero, Università Cattolica di Milano

    1 vote
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    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

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