Primo

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  1. Alternative Coverage & Newspaper Search in PCI/CDI

    We rely on PCI alternative coverage for maintaining the best discovery layer as this enables full text access to results obtained from known-item searches and topic searches. Using both PCI alternative coverage and the Newspaper Search together present challenges. Using both of these options together result in too many false positives; false positives disappoint users and erode their trust in our discovery system.

    Please consider including the Newspaper Search with the regular Primo Central updates that are compared against our institutional electronic holdings file so the Availability statements are correct. As we look ahead to the introduction of CDI, please…

    61 votes
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  2. Add "Back to results list" when a document has several editions

    We would like to propose an improvement to the search results for end-users in Primo. Our suggestion is to have an easier way to get back to the search results list if a document has several editions.
    Currently, if a user opens a document that has several editions/versions, they have to reset their active search filters (“List of editions/versions”) in order to go back their original search results list. Our suggestion is to have a button that says “Back to results list” instead.

    In addition, we propose that when returning to the results list, the user returns to the same…

    216 votes
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  3. Penalization date visible in users' loan page

    Hello! It would be great once we had read the bar code of the user, and we have the general information to do a loan or a return it will be great if there we can see the date until they can't borrow books. If not it is a problem because they ask you until when they are ban and we have to go until their profile to penalty section to see it.

    Thank you!

    41 votes
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  4. Improve Primo Search Algorithms

    When our users look for a book in the Primo Search Portal they expect that the Primo Search behaves like a Google Search, i.e. they expect that Primo finds books with titles or metadata containing words similar to those in their query. Unfortunately, the Primo Search is very sensitive to the exact spelling of the words in the query. If the search query is slightly inaccurate, the book is not found in Primo. I tried such unsuccessful search queries on www.amazon.de, and Amazon usually found the correct book: Amazon showed the correct hit on top of the list (see…

    37 votes
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    2 comments  ·  Primo VE  ·  Admin →
  5. "Search within results"

    We would like to propose a "Search within results" option for Primo. "Search within results" would be a keyword search across all fields present in a user's results list. This is an option offered in common databases, such as Web of Science, so it is something users expect. We feel this search function would increase Primo's usability particularly for inexperienced users.

    74 votes
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  6. Easily share records in Social Media

    When sharing a record in social media (Facebook, Whatsapp, etc.) using the Full Display page's URL - it would be better to see in the preview the Name, Description, Domain, and Thumbnail of the record that has been shared.

    Please see the attached PDF file for a detailed example.

    41 votes
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  7. HAL : issue about "full text access" link

    HAL https://hal.archives-ouvertes.fr/ is one of the major open repository in French.
    Some publications give full text access, others not. See screenshot attached.
    We did activate for search Hyper Article en Ligne (HAL) in PCI.
    Our concern is that all HAL publications in PRIMO display with "full text access" link even when there is no full text.

    Please have a look to the example : Reconceptualizing the classification of PNAS articles.
    This issue generates lots of complains from our final users. HAL is very well used in French speaking countries.

    so could you fix this and indicate "full text access" when…

    40 votes
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    0 comments  ·  Primo VE  ·  Admin →
  8. When an item has representations for use in Leganto that are suppressed in Primo VE, remove the View Online section

    Currently we have print books with digital representations attached in Alma, for use in Leganto. We suppress these representations from Primo by using a note and display logic as this is the only option currently available. However this means that the book in Primo shows an "available online" status in the brief results, and when the full record is opened there is a View Online (GetIT tab) section that is just blank. Returning to the brief results then shows "Check available services". This is very confusing to users. We would like to have a different method of suppressing that means…

    55 votes
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    1 comment  ·  Primo VE  ·  Admin →
  9. Journal coverage dates to show in the brief results page

    Would like the ability to configure Primo to display the coverage dates found in the Alma portfolio record to display in the Primo brief results.

    Currently, dates from the Alma bibliographic can display in the brief results but usually the publication date found in the bib differs than the coverage in the portfolio.
    Our patrons and staff would like to do a search for ejournals and see from the results what our coverage/holdings are without clicking into the full details.

    454 votes
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  10. Make the resource sharing form more customizable

    We would need the resource sharing form to be more customizable. Specifically, we lack the ability to add generic text to display general information to the user. Ideally it should also be possible to add a customizable checkbox that the user have to tick before proceeding with the request.

    27 votes
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    0 comments  ·  Primo VE  ·  Admin →
  11. Index MARC 250 (Edition Statement) in Primo VE

    The MARC 250 field is not included in the out-of-the-box indexing in Primo VE according to the documentation. Users frequently include the edition in their searches because it is referenced in a citation they've found. It seems like it would be a worthy inclusion in the keyword index.

    29 votes
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    0 comments  ·  Primo VE  ·  Admin →
  12. CONFIGURATION OF SANCTIONS IN LIBRARY CARD (PRIMO)

    Good afternoon,
    Together with greeting you, I request support so that in the Library Card in PRIMO environment information that is displayed from the SANCIONES + MESSAGES Vignette provides the following information:


    1. TITLE OF THE BOOK BY WHICH USER IS SANCTIONED.

    2. DATE OF CREATION OF THE SANCTION

    3. DATE OF EXPIRATION OF THE PENALTY

    RESULT: The user who consults the status of said SANCTION, knows the title (s) by which it was blocked by the system.
    Attached is the detail of what is requested.

    Thanking you for your support, I say goodbye carefully

    18 votes
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    0 comments  ·  Primo VE  ·  Admin →
  13. Differenciating the code for PCI records from the code for Alma records

    The PCI records that we don't subscribe and the Alma records without holding show the same labels on Get It section because they share the codes, such as:

    c.uresolver.getit2.holdinglist.empty.top
    c.uresolver.getit2.holding
    list.empty.signedinuser
    c.uresolver.getit2.holdinglist.empty.signedinuser.noservices
    c.uresolver.getit2.holdinglist.empty.guestuser
    c.uresolver.getit2.holding_list.empty.bottom
    (Samples are on SF #00731305)

    We want those two groups of records to be distinguished from each other so that we can apply different labels giving more customized information to our patrons.

    41 votes
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  14. Possibillity to add print journal holdings to Primo holdings-file

    In Primo only the electronic holdings for e-books and e-journals are taken into consideration when determining the availability for a record/article from the central index (PCI/CDI).

    The libraries also have print/physical holdings of journals that can fulfill the needs of the end-user and that can fill gaps in the electronic coverage. If the user search for an article that the library only has as part of the physical journal holdings the availability of the article are set to "Not available" and dependig on the configuration the article might not even show up in the result-list.

    This has been adressed in…

    16 votes
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  15. Add a multilingual keyboard to the User Interface

    Our patrons want to search in multiple languages in Primo, e.g. Chinese, Russian, Arabic, etc. When they come to the library they are often limited, because of the local keyboards. A virtual multilingual keyboard would be an ideal solution to support their needs.
    Portal Judaica (cf. screenshot attached) provides an example of how to implement this in the user interface. The website https://www.lexilogos.com/ supports a variety of languages to give you an idea of which languages should be supported by the virtual keyboard. Thank you for voting.

    [internal reference PRM-252]

    31 votes
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  16. Include all fields in PCI Activation Center download option

    Please include all fields present in the PCI activation center when downloading/exporting.

    Currently the only fields exported are:

    Provider name
    Collection name
    Newspaper search
    Search
    Full Text
    Link to Full Text
    Active for Search
    Central Update frequency
    Description

    We would like to see all available fields exported, including:
    Added On:
    Last Activated On:
    Resource Types:
    Local Note:

    39 votes
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  17. Create a "Resources I can access" item under the Show Only left hand side menu.

    Create a "Resources I can access" filter item under the Show Only left hand side menu. This would use the clients logged in group to apply a filter to search results to only show those that they can actually access with their login group. I am sure you can think of a better label for the filter. The principle is the same as "Full Text Online" - most of the time clients want to be able to get to the items they can access straight away as efficiently as possible - this is not an issue most of the time…

    6 votes
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  18. Display item policy in item record

    It would be useful if item policy could be configured as a field to display in either the brief or full item display. Currently, the loanable indicator is defined by the fulfillment terms of use, which is dependent on users signing in in order for Primo to calculate the loan policy specifically for that user.

    Having the option to display the item policy from Alma as a field in Primo would be beneficial as this does not change dependent on the user type or fulfillment rules. It would also provide more information to users irrespective of whether they are able…

    275 votes
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    6 comments  ·  Primo VE  ·  Admin →
  19. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    303 votes
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    6 comments  ·  Primo VE  ·  Admin →
  20. Add filter for "Available Now" (i.e. not checked out etc.) to Availability filter/facet

    The Availability filter/facet in Primo VE currently includes options to limit by "Available online" and "Held by library". It would be helpful if these options could be further refined to enable filtering to materials that are actually currently fully available/accessible -- for example, not checked out to another user or in another out-of-library processing status. This is functionality that I see in other library catalogs, especially for electronic resources/ebook collections.

    70 votes
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    2 comments  ·  Primo VE  ·  Admin →
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