Salesforce case #00583901 refers (unpublished)

Ex Libris advises that, due to performance considerations, Primo search is unable to support the search expansion for the spelling variants that include the use of 's' or 'z' within a word. This is a common trans-Atlantic spelling variation, and omitting it has a significant impact on search results.

Example: a search for the terms “practice globalisation” produces 441,248 results, but by changing the 's' in globalisation to a 'z', Primo produces an additional 12,000 search results.

If all holdings across the Network Zone (NZ) are unavailable, we want to be able to suppress the option to place a Consortial loan request (ie. a resource sharing request in an automated fulfillment network), thus directing the user to ILL.

Please provide advanced search functionality for the Newspaper Search. Users would like to limit searches by criteria such as publication name.

According to documentation (https://knowledge.exlibrisgroup.com/Primo/ProductDocumentation/Primo/NewPrimoUserInterface/010FrequentlyAskedQuestions#Browser_Certification), Ex Libris does not support Microsoft Edge for Alma.
The use of Edge is growing and should be considered a major browser, and therefore supported.

HeinOnline articles currently not discoverable in Primo.

This affects Primo/PrimoVE; but the job is in Alma.

The new feature (as of Nov 2019) to browse a list of journals by category depends on the 050$a. This should be expanded to use the 055$a, 060$a, 070$a, 080$a, 082$a, 083$a, 084$a, 085$a, and 086$a. Additionally, libraries should be able to pick which of the subfields to use.

This is an example of the lack of support for non-LC libraries.

This idea cross-posted as Alma idea.

More appropriate link resolving for "Ahead of Print" (pre-publish) articles.

We recently had a report of problem linking for an "Ahead of Print" Primo article result. In this instance, linking resolved to an incorrect article - since it matched by keyword search at the journal.

If better metadata cannot be obtained for "Ahead of print" articles, and these are not formally published articles, perhaps these results should not be included for Primo results -- or be able to be pulled into results in a separate facet?

As a student and researcher of New Zealand materials I would like the books published by Bridget Williams Books to be indexed in Primo Central Index.

Background: Currently the content of these collections is not discoverable in Primo. This makes it harder to discover key New Zealand content and impacts the efficiency of my study and research capabilities.

Its tedious to check the quality of primo central collection. It will be helpful to have an API access to the raw data of Primo Central Collections. Collections need to be checked for quality issues e.g. resource types contained. Its important to understand the density, language, and formatting of metadata before a collection is activated in production. Please enable an API for the PNX / Metadata of the collections records. Metadata experts could then assess the quality of a collection more easily. The method would be also more reliable and convenient than checking (some) examples via the Primo frontend.

In Primo, allow the option to display to show print and electronic results side-by-side instead of one after the other. Also apply to link resolver results.
(Currently using Alma and Primo, not Primo VE.)

Could you work with Centre for Economic Policy Research to add metadata for their publications to Primo Central Index? This is a critical source for working papers for economists. Access to their content requires a subscription. Currently, there is an Alma CZ collection with a very small subset of the CEPR's publications.I have not been able to find a collection in Primo Central Index to turn on for this publisher.

https://cepr.org/publications

If you want to use the Resource Recommender feature in more languages than just English, you have to put all tags into the "Searchable Tags" box of the English interface. If you change to another language, the box is greyed out and can't be edited.

I would like to suggest an overhaul of this part of the RR to make the "Searchable Tags" just as avaible for other languages as title and description are.

The Journal search in the Citation Linker doesn't always ignore the initial article. I'm referring to "articles" in the grammar sense (the, a, an, etc). So for example, you get different "view it" results for Washington Post vs. The Washington Post. This isn't a huge issue, but it is confusing.

In Proquest Disseration publishing (PQDP) they distinguish source type from degree. That means source type is always theses and dissertations. Primo Central use publication type dissertation for all PQDP records. PC should distinguish dissertations from theses, like a master thesis, in publication types.

For more efficient DEDUP of ejournal and print journal.
The dedup test mach ISSN, but the ISSN of printed journal record is usually different from the e-ISSN of the electronic journal record, thus there is no match between two these numbers.

Right now in the Resource Recommender, the only 'contact' option for a 'person' is e-mail. We would like more options, possibly including:

URL - This is important because maybe they have a profile page that has more information, for example, in LibGuides. Would also open up the possibility to include a URL that takes the user to a form to request an appointment

Phone number

Hours - Because we're not necessarily able to respond at all hours.