Alma
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1682 results found
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DIfferent cancellation letters for ILL requests and hold requests
We want to be able to notify users when cancelling an ILL request but, at the moment, as the cancellation letter is shared by Circulation and Resource Sharing and the majority of cancellations are for holds, the letter is sent from the Circulation email address and has a Customer Services signature.
This means that we can not notify a patron directly when we cancel an ILL request as they might want to reply and the email would go to the wrong department.
This means we have to follow a two-step process where we send a query to the patron informing…
26 votes -
Improve the resource sharing's audit
We would like to see on the audit of a borrowing request which actions were done.
For example, if we change or add something to a title, we could not see that anywhere.
We would like also to know if the publication date was changed, ...
We are a team of 5 librarians and with 10'000 requests from our users per year it's not possible to remember what everyone makes for each request.In attachment, the audit now and an example of our ancient audit (historique) on the ancient software.
16 votes -
Batch Update Expiry Date for Items in Department (Work Orders)
It would be really helpful if we had the ability to change expiry dates for items in process (in department, with a work order) in a batch. This screen already includes the ability to change status, mark done, and generate barcodes in batch. Adding an option to update the expiry date that way seems like a logical addition.
29 votes -
Manual Deleting of User (Patron) records and need for consistency in maintaining reportable data
At present Alma has an inconsistent method of maintaining reportable patron data when a user record is deleted. The reality is that the policies established by an institution (to keep fully reportable, or keep statistics, or fully remove) do not apply when a patron record is manually deleted - ie. Deleted in: Administration > User Management > Find and Manage Users.
“Users that are manually deleted in Alma are fully removed from the system” regardless of institution policy. The Queensland Health Libraries would like to have this situation changed so that manually deleting a user (patron) record would maintain the…
47 votes -
Option of standard clock time or military time
The 24 hour standard clock time is more feasible for reserve/loan periods rather than military time, or at the very least incorporate both options for the user. Military time is too confusing for our student workers. We had to use a cheat sheet to convert military time to standard clock time to avoid giving incorrect information to the patrons.
60 votes -
Add a support category for vendor contact information.
Add a technical support option category for contact information (email addresses and phone numbers) in vendor records. Often vendors have different contact information for orders/claims/returns versus support, and right now there is no way in Alma to label a phone number or email address as a technical support line. This leads to confusion on the part of the library's own support staff, and we often end up Googling any contact information listed in Alma. This is a straightforward and necessary enhancement.
12 votes -
Add functionality to Change Item Information
It would be useful to have more options in the Scan in/Change Item Information function - for example, the ability to change Material Type and Inventory Date.
50 votes -
Lending: Edit Request Type in Manage Fulfillment Options
We sometimes need to change the Request Type from Physical to Digital and vice versa, after we have placed the request via Management Fulfillment Options. As there is no edit option, we have to place a new request and then delete the redundant option.
16 votes -
API for Bibliographic record versions
Currently, only the latest version of a Bib record is available from the Bibs API. There should be some way to retrieve older versions of the record.
29 votes -
Change permission authorization set without leaving current record
For example, a student worker is working with a patron. However, the patron record requires action that the student worker is not authorized to do. The student worker calls over a supervisor. Is there a way to keep the patron's record open but change the permission set from the student worker to the supervisor so that necessary actions can be taken? Or does the student have to log out completely and then the supervisor log in and search anew for the problematic patron record?
28 votes -
Colour/shade gradients to tell the different between license statuses (Active, Retired, Deleted)
In the list of licenses it would be useful to have a colour/shading gradient difference between active and inactive licenses.
For example, when you delete a license it still remains in Alma, it is just given the status deleted. This is fine as it provides a history, however, as the deleted licenses in the list look exactly the same as active licenses, apart from the status note it can often be difficult to tell the active and deleted licences apart, especially at a glance.It would be useful to change the colouring/shading gradient, for example, grey out the text, for…
64 votes -
Add a view option for Attachments.
Currently if you want to view an attachment (e.g. licence attachment, POL-attachment, etc) you have to download it to your computer. This is very annoying if you just want to have a quick glance at it as your are constantly cleaning out your downloads folder.
It would be really great if there were a view option which either showed the document in a pop-up or opened it in another tab of your browser.129 votes -
Hotlink URIs in Vendor Interface Details
In the Vendor Interface Details screen there are several fields in both the Administration Information and Access Information tabs for URIs. However, URIs entered into these fields are static. It would be useful if they were hyperlinked to go directly to the admin site, for example, for manually downloading counter stats, or doing other admin account maintenance.
30 votes -
Receiving Notes
If possible, place Receiving notes directly under the "Receiving Settings" section.
Reasoning: When an item is being checked in and there is something in the Receiving Notes it usually has something to do with the way that title is checked in. Where it is located now, the check-in process has already been started and even possible received/entered incorrectly.
24 votes -
More API options for Borrowing Requests
The current API:s for Borrowing Requests are limited to get a list of request for a specific user, get a specific request of a specific user or create a new request.
To be able to integrate better with other systems, in our specific case the Swedish national ILL broker system "Libris Fjärrlån", we would need to be able to update and delete requests as well.
We would also want to retrieve lists of requests without knowing the user, for example by status, by external system or other criteria.
28 votes -
Reminder when opening hours are expiring
When you add standard opening hourse into the Library / Institution calendar it defaults to setting the expiry for the hours 3 years ahead. This is good but it would be useful to get a reminder to move them on when it's getting close to the expiry date.
324 votes -
Display override message consistently
Based on Block preferences, override messages can be configured. But these messages are shown only once in a session (as confirmed by Ex Libris, ticket 380696). We need this message to be displayed consistently each time that an action requires an override.
We would like to be able to configure for each Block preference whether the override message is to be shown only once per session or at each action triggering an override.24 votes -
Allow a differentiation of library addresses
Although we can define a library e-mail address for Billing, Claim response, Patron communications, Primary, Shipping, the preferred address is systematically used for all library specific communications.
This is problematic, as the service responsible for claim responses and orders is different from the service handling patron communications. Therefore, their e-mail addresses are different. Some libraries are too big for just providing a generic e-mail address for the whole library, as a person would then have to dispatch continuously the incoming e-mails.
So ideally, the e-mail specification possibility in Alma should actually help make this distinction.
24 votes -
Add Storage Location ID to Export Physical Items job
"Storage Location ID" will be added to Analytics in the January 2017 release but we also need to be able to get the Storage Location ID from the Export Physical Items job.
108 votes -
Shelf Report - Figuring out items that are not in call number order
When running a shelf report for a set or call number range we want to know if any items are misshelved in the sense that they are not in the right call number order. As far as we can tell this is not possible but is an essential part of our inventory checking. For example, if we are running a shelf report for all items in our early childhood education collection we want to be able to determine if items within the collection are shelved in the wrong place according to their call number so that we can go to…
169 votes
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