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Alma

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181 results found

  1. Make "Automatically Print Slip" do what it says

    The term automatically print slip makes it seem like you have the ability to turn off printing of slips by setting this to "No". This is not the case. Slips still print. We should have the ability to turn off ALL automatic slip printing when scanning in items. This worked fine for us until the May 2018 and November 2018 releases of Alma changed the way this worked.

    3 votes
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  2. Changing the location after items are moved to Active Hold Shelf

    Changing the location after items are moved to Active Hold Shelf

    The location in the Active Hold Shelf item represents the location of the item when the request has been submitted. So, the location of all request that is created on when items are in the process of acquisitions, it’s not updated until the requestor loan it.
    It makes fulfillment staff confused because items look like not ready to loan.
    The best would be updating location after items are moved to the Active Hold Shelf.

    3 votes
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  3. Avoid to “hold shelf” for the expired patron.

    Alma provides materials for “hold shelf” to patron, whose ID has expired, if he requested before his expiration date.
    We want to avoid to “hold shelf” for the expired patron.

    3 votes
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  4. Have "Status" of a resource sharing request be separate from the "External ID"

    In Alma under User information > Manage fulfillment activities > Requests > Resource Sharing Requests, the "Status" and "External ID" is in the same field. We request that the status of an item be in a separate column from the external ID.

    Doing this will:
    * Avoid confusion as to what is the status vs what is the external ID
    * Make copying the External ID easier without having to remove the status information

    3 votes
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  5. Display resource sharing request limit on user record

    When a resource sharing limit is set, display the current number of requests a user has placed in the last academic year. We have users getting failed requests due to hitting the limit, this would make it much easier to troubleshoot.

    3 votes
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  6. Auto-tick Notify User box in Request Cancellation dialogue on Alma

    Is there a way to set the ‘notify user’ box within the Request Cancellation dialogue box (Alma) to auto-tick by default? At the moment, the box is blank and we would like to set it up to tick by default so that user notifications don’t accidentally get missed.

    The box is within the Request Cancellation dialogue box where you enter the cancellation reason and notes.

    3 votes
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  7. Allow patron to create "Alias" that prints to Ful Hold Shelf Request Slip Letter

    When item that has a request is returned at the circulation desk, a Ful Hold Shelf Request Slip Letter is printed. There is a Patron name on the Print.
    There should be a possibility for a Patron to choose an "Alias" (Name or Number) that would be printed to the Letter.

    This could be an Address -field that patron can update in Primo. Then it would be printed to the slip letter.

    3 votes
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  8. Pick from Shelf, sort by title

    Hello,

    Currently our Pick from Shelf has 4 options to sort the titles:

    Location Name- Asc
    Location Name - Desc
    Call Number - Asc
    Call Number - Desc

    I would like to see the titles sorted into alphabetical order.

    Thanks!

    3 votes
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  9. Current loaned item borrower user group as parameter in terms of use

    Sometimes we need to restrict requests based on the group of the user that has the item currently borrowed, not only the group of the user that is trying to request.

    This is particularly useful when you have items loaned to a user for an specific loan period (sometimes even for months or years) and you want to avoid users to request that item loaned to that specific user group but allow them to request items currently loaned to other user groups.

    Take teachers and students for an example. You would like students to be able to request items currently…

    3 votes
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  10. List the "Pick from Shelf" list, "Monitor Requests and item processes" and results from a "Requests" search in order from latest to oldest

    We would find it helpful if it were possible to view requests (both active and complete) in order from latest to older without the need to export and filter

    3 votes
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  11. Allow Request Notes to be edited even with complex Fulfilment Rules

    We introduced Fulfillment Rules to check if there are any "Process Types" assigned to an item and make them unrequestable. For example if an item is MISSING, REQUESTED, LOST, LOANED, etc.

    This allows an item without a process type to be requested fine. Unfortunately, the moment you try to edit the Request Note and update the request, it ends up rechecking the Fulfillment rules and oddly cancels the request.

    We were hoping we can use the edit Request Note process to mark items when our library officers have done 1st/2nd/3rd shelf searching of items before they become officially marked as…

    3 votes
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  12. Ability to edit request priorities

    We would like the ability to edit, i.e. rename or translate, the names of the request priorities in the Manual priority drop-down menu in the request queue. It is not entirely obvious which to choose, and we would like to be able to eg. number them from 1. to 8. It was suggested to us by Ex Libris support that we promote this question through Idea Exchange.

    3 votes
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  13. User Requests Should Pop or Be more Visible for Cataloguers

    When cataloguers are processing new books or fixing bibliographic records or item records, there is no notification that a user has requested the item we are working on. We won't know to give the item to Fullfillment so that they can put the item aside for the user.

    I know there is a little number that indicates there is a request, but for new books ordered in there is already 1 request from Acquisitions. This does not pop-up and it is just a little number that you can barely see in the results screen. It should be much more obvious…

    3 votes
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  14. Alma to automatically process pending requests when recalls are switched back on

    During Easter and Christmas vacation we turn off recalls in Alma, so requests are still placed by the user but recalls are not made. After the vacation, we turn recalls back on however Alma does not 'catch up/update' the pending requests into a recall.

    We would like Alma to therefore be able to process those requests in pending and turn them into recalls once the recalls have been switched back on.

    3 votes
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  15. Configurable hard coded date for request expiry

    We've struggled with users not understanding the purpose of the 'Not needed after' date field in the various request forms linked to Primo VE. This often means we received requests with supplied 'Not needed after' dates of a few days later meaning they're cancelled before even being in transit or picked, particularly on unstaffed weekends. Relabelling the field hasn't helped matters due to users not paying attention to it and thinking it's a 'needed/collect on' mandatory date.

    If possible we would like the ability to set a hard coded expiry range for non-processed requests. For example, if a recall request…

    3 votes
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  16. Ful Resource Request Slip Letter split in two

    We would like the Ful Resource Request Slip Letter printout to split in two: one letter for staff when picking material from stacks, and one for use on the hold shelf for end users to see. These two functions are difficult to combine since staff need to know who the requester is at the same time as GDPR makes anonymization of the hold shelf slip necessary.

    We currently try to solve this by using the Ful Hold Shelf Request Slip Letter as the hold shelf slip. But this printout is meant only for staff and so is printed in the…

    3 votes
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  17. Add the ability to group select items in the 'Monitor Requests & Item Processes' view, the same as we can in 'Expired Holdshelf'

    It would be useful to be able to group select items in the 'monitor requests and item processes' so that transit labels for them can be printed in bulk. Currently these have to be done individually per item. The ability to group select items already exists in the 'expired holdshelf' view so would (hopefully) be easy to implement

    3 votes
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  18. "Pick from shelf" facets - group by time

    We would like to be able to group "Pick from Shelf" requests from today and yesterday.
    This option would be the standard option we would use most days, to avoid constantly searching the shelf for items which are not in place..

    None of the existing facets in this screen result in the full list of most recent requests.
    What we need is a combination of "today" and "yesterday".

    2 votes
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  19. On shelf hold button as Smart option

    Placing holds. Instead of having the "override 'On Shelf Request Policy'" button permanently display, only show it when applicable.

    2 votes
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  20. Cancellation Reason

    If a Patron Physical Item request is cancelled via a job there is no Cancellation Reason given to the end user.
    It would useful to have a list of reasons that we could use for this letter.

    2 votes
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