Alma
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181 results found
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New UI - request pickup location
When placing a physical item request for a user the 'Pickup at' box is confusing. If you just click in the box or hit the drop-down arrow the only suggestion that comes up is 'No campus' . You then need to click on 'No campus' to get up a pickup locations list to choose from. The old UI gives 'No Campus' but also lists the other pickup locations as well. I'm told this is because the new UI groups libraries to improve the clarity of the list, but it seems to have created a backwards step in usability. Can the…
13 votes -
Improve discoverability of rejected requests in the Monitor Requests page
We often have to locate cancelled patron physical and digitisation requests in the Monitor Requests page. However, these requests are difficult to locate as they can only be retrieved by Title (a non-unique field) and cannot be filtered or sorted.
Please add:
-A filter for request status which includes 'rejected'
-The ability to sort requests by date created or date updated so that recent rejected requests can be seen at the top of the page
-retain the requester id. The main search term we use to locate a rejected request is the requester name or id. However this is removed…12 votes -
Add Shelving Location to "Monitor Requests & Item Processes"
It would be extremely helpful to have the shelving location show up in the information on the "Monitor Requests & Item Processes" (MR&IP) lists. Neither "Pick from Shelf" (PFS) or MR&IP shows all of the most helpful information when fulfilling requests. The closest for our library's purposes is MR&IP with the only piece of information missing being the shelving location of items. If it could be added as an option or at least show up in the exported Excel sheet as a column that would remove a ton of extra time and labor for our fulfillment processes.
12 votes -
Ability to assign fulfillment proxy to existing users
We recently tested the fulfillment proxy feature as we have a few departmental workflows we have been using shared internal accounts for. We find the functionality to be the inverse of what we would like to see. For example, we have about 10 users who place RS requests for the law review. We would like to add the fulfillment proxy to these existing user rather than making them new internal accounts.
12 votes -
Customize "Create Request" Drop Down Menu
It'll be great if we could customize the language or the order of the "create request" drop down menu. For example, we aren't going to offer booking or digitization requests. It'll be more effective if "patron physical request item" was the default value or if we could word it slightly different so that our staff could easily identify it as a hold request.
12 votes -
Limit to the number of request per item
We would like to have a limit on requests per item? Would it be possible to add this as an option to select (or not), with a self-chosen number for the limit. Otherwise a book could be requested by 25 people for example and after a while (months) it wouldn't be picked-up due to lost interest.
12 votes -
More default fields for digitization requests
Please add three fields to the default fulfillment request pick slips: 1) the unique Request ID number associated with each fulfillment request, 2) a scannable barcode for the Request ID number, and 3) All possible notes/comments fields that patrons might use to submit information about digitization requests. (Sometimes the article/chapter information prints on the pick slip, and sometimes it doesn't). Thanks.
12 votes -
Item barcodes on Pick from Shelf List
We would like to be able to include item barcodes as a field on both the Pick from Shelf and the Print Slip reports. Since holds are placed on a specific item in almost all cases, it makes sense to be able to confirm you are retrieving the correct copy from the shelf. Many of our locations work in a way that requires them to search for specific items rather than simply by title or call number and having barcodes associated with holds would also make this work easier
11 votes -
Send patron a confirmation email once a hold request is submitted
Patrons are expressing confusion as to whether their request was actually submitted. We propose that a request confirmation email be sent to the patron as soon as the request is submitted, as is done with other online order forms.
11 votes -
Monitor Requests Workbench: export
When exporting (digitization) requests via the Monitor Request Workbench, we would like an overview containing also the specific request info (chapter title, pages...). The latter info can now only be obtained by manually clicking on "Edit" per request and this is only possible for active requests. For multiple digitization requests on 1 item, it is useful have all desired pages/titles exported in one overview for swift handling. Also for completed requests, it is valuable information to have all requested pages/titles in one overview.
Desired export:
- request ID + request info
- all requests (not only active)11 votes -
Digitization Slips to automatically print
We would like for the digitization slips to automatically print upon scan in of an item (like the slips print for Hold requests).
At the moment it can be manually printed but we would like an opt in to automatically print.
Our workflow is:
Item placed on pick list, collected from shelf.
Item Scan In
If a hold, slip printed
If a digitization, no slip, even if automatic print is ticked yes.As we have a number of sections within the library using the workflow, it is easier to print the slip and have all details on it rather than…
11 votes -
Add task list- item request be rejected or be cancelled and become to "transit"
found that when the request(any request) is rejected in any way (by patron or librarian) the item's next step is "Transit", but there do not have task or list to let the librarian know.
it will cause these items stuck in "Transit" until someday we need them.
If we can add the task list to let the librarian know which item we should handle it should be better.
(according to case 06525736 )11 votes -
Improve handling of requests on multiple copies across multiple holdings
Scenario:
Multiple patrons place physical item requests on a title that has multiple available copies spread across multiple holdings records in different branchesCurrent outcome:
All the requests get attached to a single holding
Multiple requests are assigned a queue position of 0
When a request slip is printed from the pick list all requests with a queue position of 0 are printed (even though there aren't enough copies at that branch to fill all of the printed request slips)
Once the retrieved item is scanned in and placed on the hold shelf or in transit the remaining requests move…10 votes -
add modification date to "Monitor Requests & Item Processes"
It would be helpful to have the modification date, not just the request date as filter on the "Monitor Requests & Item Processes" page. Now it's almost not possible to find items which are e.g. stuck in hold shelf processing.
The request date does not allow to filter for items/requests which have been processed recently.10 votes -
Allow other libraries to handle digitization
Under
Add a Library or Edit Library Information>LibrariesAdd an "Allow other libraries to handle digitization" tick box similar to the "Allow other libraries to handle personal delivery"
This intention would be that the item to be digitized would not need to be sent back to the library originally listed as the managing department.
This is particularly useful for those with multiple digitization departments in different locations. It would save on postage, time taken to complete the request and reduce manual intervention and monitoring by library staff.
For further clarification: Information on- Allow other libraries to handle personal delivery is…
10 votes -
More Options for Sorting in Pick from Shelf List
It would be really helpful to be able to sort items in the Pick from Shelf list by date. The facets are somewhat helpful, but sorting by date would make it more clear which requests have come in more recently today, for institutions that are monitoring requests as they come in during the day.
Sorting by some of the other facets would probably also be helpful when you don't want them filtered out, just sorted: location, pickup institution, material type, etc.
9 votes -
When a hold expires, have them display in the task list
In the same way that requests show in the task list, it would be helpful that when the hold is expired that it will also show in the task list. People would see on their desktop if an item needs to be shelved or returned to a campus library, instead of remember to check the Expire Hold shelf.
9 votes -
Pages option for digitization requests
Creating a partial Patron digitization request allows you to define two "from: / to:" page intervals. Sometimes, articles are spread across more intervals, but with no space for this information, that data is lost.
We would like to see a simple text field: "Pages:" to be used in situations as this. This already exists in Lending requests and should also be available for digitization requests.9 votes -
Create patron/requester from Create Request screen
Being able to create patron/requester from the create request page is very useful.
9 votes -
Add feature to Bookings to allow for set up time between checkouts
When a user makes a booking in Alma there is no allowance for set up for the item after it is returned and before it is checked out again. This lack of time for set up may not be an issue for things like books, but if the item is a laptop that needs to be reimaged before it goes out to the next user then this can be a problem. I believe that adding a set up time option to the booking TOUs would help moderate this issue. The set-up time would be added to the end of the…
8 votes
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