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93 results found

  1. Improve “Chat for Support” role to add product specific scoping or separate roles per product

    As more products are added and managed by the Alma HEP it becomes a concern that Ex Libris is not adding necessary granularity for roles. The “Chat for Support” role does not have any granularity for different products.
    For example, we would like for some of our senior acquisitions staff to have visibility and ability to open Chat sessions for minor title by title issues with Rialto, which we have recently implemented. But this is not possible, as the role gives visibility and ability to open Chat sessions for Alma also, which is not appropriate per our internal management of…

    1 vote
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  2. Bulk update block expiry date

    In January 2018, fulfillment enhancement was added to allow library staff to manually add a block expiry date and edit the expiration date on an existing block. (See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2018/12_January_2018/Alma_January_2018_Release_Notes/04Fulfillment_-_January_2018_Enhancements)

    We would really like to have the option to input a block expiry date in the bulk update/notify users job when adding a block type, instead of manually adding the blocks with expiry date one at a time for a batch of library user records.

    10 votes
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  3. User action history report

    Our institution's security protocols require systems that handle confidential patron/student data have the ability to log backend staff user actions. After inquiring to ExL, the only way to know what a staff member has done in the system is to go through their individual history tab. However, this data is incomplete and doesn't give a full scope of what actions they took. In Analytics, the options provided are not useful and do not give us any useful information.

    We'd like to track things like:
    - When roles were issued
    - Who issued roles
    - Changes in configuration and who made…

    8 votes
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  4. Configure the User Services page to include statistical information

    On the User Services page, when we are looking at a user's data, we can see the Notes and some other basic data. It would be interesting to be able to choose which of the user data we want to see here. Specifically, we are interested in including statistical data.

    1 vote
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  5. Increase time in which the "reset password" link is valid

    The link that is sent to patrons to reset the Primo-password is only valid for one hour. We would like to be able to configure this duration, as it appears to be rather short. Our patrons often miss this timeframe and have to resent the link.

    21 votes
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  6. Add "Status" to user searches

    There is no current method for adding "Status" to the list of available selections when running a User search in Alma; as such, the only way to find a list of active users is to either use the filter provided post-search (the selections in which are "All," "Active and not expired," and "Not active and expired") or to use Analytics.

    However, these filter options exclude searches for users who are both Active and Expired, and using Analytics to create a report for this result requires multiple steps to set up before you can get a result (and subsequently run jobs…

    8 votes
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  7. 3 votes
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  8. Purge User Records – Add field to prevent purge of users with active requests.

    In addition to Number of days, user record, user group, and waive threshold, an institution should have the option:
    Do not purge if there is active request(s)

    43 votes
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  9. user - add option for dynamic purge date - e.g. 12 months after expiration date

    Right now the purge date is a static value manually inserted when registering a new user. When the user renews registration, purge date must also be manually updated.
    In our library regulations we'd like to purge users after a specific amount of time after expiry date. Keeping purge dates manually up to date is however quite an error prone procedure.
    It would be great to have the chance to automatically update the value in purge date when saving according to specific a timespan (e.g. 10 months or 10 years after expiration date).

    111 votes
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  10. Allow a block to be created as part of the 'change to lost' overdue and lost loan profiles.

    We'd like the ability to create a block when an item is made 'lost' as part of the overdue and lost loan profile schedules.

    At the moment we can only add a block on the overdue notification types, which we do for the last overdue notification we send before it becomes considered lost.

    However, as soon as the item is changed to lost by the profile schedule it removes the block automatically created by the overdue notification profile.

    The advantage of using the profile block is that they are automatically removed if the item is renewed or returned and we…

    159 votes
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  11. Support full SIP2 protocol

    For the communication between selfcheck kiosks and Alma, the SIP2 protocol is needed.
    The full protocol can be found here: https://developers.exlibrisgroup.com/wp-content/uploads/2020/01/3M-Standard-Interchange-Protocol-Version-2.00.pdf

    Unfortunately, Ex Libris does not support all fields that would be available in the protocol (marked as 'not supported' in this document): https://developers.exlibrisgroup.com/alma/integrations/selfcheck/sip2/

    Please make the whole SIP2 protocol available for Alma.

    183 votes
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  12. Possibility to duplicate a Staff User record

    We do use Role Profiles to create new Sfaff Users as easily as possible.
    However, we have about 30 sublibraries and colleagues, some of them working in several libraries or have special WO Department permissions, etc. Therefore we do not have suitable Role Profiles for all combinations.

    It would be great if we could duplicate an existing Staff User record instead of having to create a user from scratch.

    Thank you in advance!

    8 votes
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  13. Show count of items scanned in when using the cloud app of Bulk Scan-In

    When I use the cloud app of Bulk Scan-In, I would like to see how many items get scanned in.

    3 votes
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  14. A "kill switch" for General System Administrators to immediately disconnect individual Alma users

    Use case: A library employee (student or staff) responds to a phishing text message by providing their Single Sign-On (SSO) credentials; SSO is used on our campus for Alma authentication. I want to (1) disable all the roles on the library employee's account except for Patron; (2) disconnect the employee if he/she/they/* has an active session in Alma; and (3) be notified with the IP address of the originating computer if he/she/they/* attempts to log in again. I would like to accomplish both #1 and #2 by checking a box ("Disable roles") and moving a slider ("Disconnect user"), WITHOUT having…

    64 votes
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  15. Generate PIN as an option in the Update/Notify user job.

    Please add "generate PIN" as an option in the "Update/Notify user job".

    6 votes
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  16. Export users in one file

    We export all our users every day at 19:00 hours.

    This export results in over 600 files that then have to be concatenated into one big file.

    It would be most useful if the export could result in one big file being exported.

    1 vote
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  17. Add Option to Toggle User Record Type

    Add a simple toggle option for a user record to easily switch Record Types between Staff and Public. While there are more complicated ways to deal with it, if a user record is accidentally created and assigned the wrong Record Type there is no easy mechanism to change it, like we can when toggling an account between Internal and External.

    11 votes
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  18. Make address fields one of the searchable fields in user searches

    Addresses on a patron record (at least the preferred address fields) need to be a searchable field in the universal search box on the dashboard.
    We often find a need to on the fly find all the patrons who might come from a particular address.

    3 votes
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  19. Quick edit "Renew Patron" link should save changes to patron record

    In the patron Quick Edit screen when a patron is due to expire and the "Renew Patron" option appears in the right hand panel, clicking this link current just updates the expiry date for the patron and leaves the screen, but does not save any other changes you make to the patron record as you are updating them.

    This link really needs to either also save the other changes made to the patron record, or just update the expiry date and not take you away from this screen so you can still save your changes.

    1 vote
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  20. Ability to send an email from User Details - General information although the user is restricted from editing

    Our patrons are restricted from editing. Now with this setting librarians can't send e-mails from the General information - User Details page. It would be helpful to enable sending emails for librarians from the General information - User Details page to all patrons (users restricted from editing and also for non-restricted).

    1 vote
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