We need a way to discontinue a standing order before completion and to inform the vendor about it via email directly from Alma.
"Cancel" does have the possibility to inform the vendor about the cancellation. However, by cancelling a POL, Alma is designed to completely undo the order by detaching already received items from the order and cancelling active requests on these items (this caused us huge trouble in the past, so we can’t use it).
"Close" is currently lacking the possibility to contact the vendor via email directly from Alma.
So we suggest that an option to contact the vendor via email, similar to the existing option of “Cancel”, is added to “Close”.