Enable content of patron queries to be attached to Borrowing request
Content of Patron Queries: Add information sent in a patron query as an attachment to a Borrowing request to enable staff to see previous communication sent to patrons.
Please see clip in comment
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Briana Duncan commented
This setting has also never appeared in my Alma. Please advise.
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Doris Munson commented
Moshe, the way you demonstrate is not intuitive and easy to miss. It's also not showing up in Alma for me. Is there a setting that needs to be turned on?
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Heather Marshall commented
Thank you for the demonstration, however that is a very long-winded way to have that feature available and doesn't help or support efficient work processes. Please enable the patron queries to be visible from the surface of the request as other notes are.
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This is supported, see attached clip
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Heather Marshall commented
It will be useful to be able to see what was communicated to patrons in past patron queries.