Transit Time Rules for Work Order Departments
We have work order departments in a central location providing services to multiple libraries across our state. When the department has completed their task and is ready to send the item to the distant library, Alma sets the delivery date to 24 hours when the transit time between libraries could take 72 hours. This confuses patrons who believe the item is available when it is in transit.
The Transit Time Rule set between libraries are not configured to include Work Order Departments and only the library level is available for configuration. We would like the Transit Time Rules to include the option to use Work Order Departments.