Send patron a confirmation email once a hold request is submitted
Patrons are expressing confusion as to whether their request was actually submitted. We propose that a request confirmation email be sent to the patron as soon as the request is submitted, as is done with other online order forms.
11
votes
Dawn Mick
shared this idea
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Manu Schwendener commented
In my opinion the confusion stems from the fact that in Primo VE there is no indication _during_ the submit process that the order is being processed.