How can we improve Alma?

Have the option to send emails to the user’s preferred address or send it to all of the user’s addresses on their account instead.

Sometimes the “preferred addresses” imported from SIS is not the address users frequently uses, they could potentially miss important notifications and cause disputes.

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3 comments

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  • Aya Yukawa commented  · 

    We have the same situation and strongly wish for this improvement! Many of our students don't check university email so often and many of our part-time faculty and visiting researchers request us to send notices to additional addresses.

  • alison metcalfe commented  · 

    re comment 8/2/19 - this is my experience too - rather than selecting a preferred email for correspondence it would be far more efficient if Alma emailed all email addresses held for borrower (usually only 2-uni and personal)

  • Anonymous commented  · 

    This should be standard. So many of our students don't check their university email account but when I manually change it to email their private address, they respond within the hour. How hard can it be for the system to email more than one address?

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