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48 results found

  1. All Fine notices need to include the "Active Balance" in the patron account, not just the last fine generated.

    2 votes
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    0 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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  2. Option of fine free returns

    Turns off fine accrual or loan suspensions when overdue items are returned to the library.

    2 votes
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    2 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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  3. Allow Reinstatement of Fines/Fees

    Fines are occasionally processed in error or you might need to reinstate a fine payment taken on someone's account. We would like the ability to reinstate fines that have previously been paid or waived.

    262 votes
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    3 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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  4. Fines not printing

    When we try to print fines in the new UI, very little is printed and certainly not the information we need. We need to print title/barcode/due dates/etc. We can get the list up in Excel, but it doesn't include the patron information and there's too much information. It would just be nice to be able to print the screen and have everything at your fingertips.

    5 votes
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    1 comment  ·  Fulfillment - Fines &Fees  ·  Admin →
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  5. Limit fine/fee payment to specific library

    One of our satellite libraries would like restrict payment of fines/fees for their materials to them -- we have separate accounting and budgets.

    59 votes
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    1 comment  ·  Fulfillment - Fines &Fees  ·  Admin →
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  6. Option to turn fines off for a period

    Recently one of our library is trying to look at the stocks, hence, they have sent out an announcement for all patrons at the specific to return their loaned items and we informed them that their fines will be waived for that fine free period.

    But after raising a Salesforce case, we realised that Alma could not turn off fines for a certain period.

    Would an option to turn the fines on and off be appropriate to be added to Alma?

    13 votes
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    2 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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  7. Dispute all or selected fines simultaneously

    Allow a patron to dispute all or selected fines at once rather than having to dispute them individually on Alma, similar to waiving them.

    15 votes
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    0 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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  8. Would it be possible to dispute more than one fine at a time rather than individually?

    1 vote
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