Alma
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49 results found
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Adjust fines in Patron Record
It would be useful to adjust fines in a patron's record without having to either a) delete the fine and then re-post (if adjusting higher), or b) waive part of the fine (if adjusting lower).
6 votes -
Add schedule time for a schedule job
We would like to add a new schedule time to the schedule job Fines\Fees Notifications Job that send the letter - FulFinesFeesNotificationLetter - Every day at 09:00 .
Thanks
3 votes -
Ability to edit fines and fees report "Received By" location
We have circulation desk operators perform shift duties with different locations. We would like the ability to edit "Received By" location library in fines and fees report, just in case the operator forget to change location when receiving overdue fines.
1 vote -
Allow Fines API to return closed fees in the /users/<userID>/fees/<feeID> endpoint
Something I have noticed is that the fines API has strange behavior when it comes to returning data. /users/<userID>/fees will return only fines for a certain status supplied in the query params, which defaults to active. This makes sense and is fine, but what doesn't make sense is that /users/<userID>/fees/<feeID> doesn't return closed (paid) fees. It returns this error message
{
"errorsExist": true,
"errorList": {
"error": [
{
"errorCode": "401873",
"errorMessage": "Request failed: API does not support closed fees.",
"trackingId": "E01-1412050816-2AZKJ-AWAE514295771"
}
]
},
"result": null
}This is fairly strange, I would have expected for the fine to still…
21 votes -
Bulk waiving by date
Currently we are unable to do bulk waives within set dates, for example - 01/04/2020 - 02/09/2020. We need to run bulk waives on fines accrued during lockdown periods.
120 votes -
Being able to locate fines or fees owed on an item from the item record.
This would be helpful for times when returned materials generate overdue fines that require removal or adjustment and when the staff person navigates away from the screen, the session is interrupted, or other circumstance when you need to verify if a particular item has a fine or fee attached to it.
(This was a very useful feature in Voyager.)
15 votes -
Online payment - Transaction ID optional
Actually, when choosing Online as payment method, the transaction ID is mandatory. We would like it to be optional, for our staff to be able to validate a payment without having to fill out this ID when on the circulation desk.
24 votes -
Anonymize fines by fine type and fine amount
Add parameters to be able to anonymize fines and fees by the type e.g. can anonymize overdue fines but not lost items.
and by fine amount e.g. could anonymze fines/fees under $10.10 votes -
Letter sent to patron when fine waived
Although there is a letter when a fine is paid, we'd like a letter that would automatically be sent when a patron's fine is waived.
5 votes -
Ability to View Fines/Fees Transactions History from Fines/Fees Section of Patron Account
Currently the Fines/Fees tab of a patron's account shows current or historical fines and fees, and the user has to click on each individual fine to see whether it was paid, waived, etc. It would be helpful to have a Fines/Fees Transactions History in the patron account, where a user could easily view the history of all payments and waives performed on the account by date.
32 votes -
Fines and Fees report Excel output is dumb
Okay, in what universe does having the Fines and Fees report output the money amounts as text make any sense?
It just adds extra steps if you want to work with it - first convert that text back into numbers, then format it as currency.
It should be exported that way to begin with.
147 votes -
The "Fines and Fees Report" under Fulfillment
Put in a date range too far back and "Fines and Fees" informs you that "From date is limited to 7 days before the current date."
Except...
Say it's January 13th. Well, Last time I checked, January 6th is seven days before January 13th...
But in reality, "Fines and Fees" will only let you go back to January 7th, because for some reason it assumes the day you're running it on is also part of that seven days.
That's just dumb.
Either the warning message needs to be more accurate...or it needs to actually go back seven days. I'd prefer…
1 vote -
Fines and Fees - Overdue fines for item not to exceed cost of overdue item
The maximum fine parameter in Alma only offers a choice between no maximum fine or a specific dollar amount that applies to everything. Would like an additional parameter to limit overdue fines for an item from exceeding cost of overdue item.
28 votes -
Progressive overdue fine calculation in Fulfillment
The existing overdue fine settings in Alma Term of Use (TOU) can only allow library to set a 'flat' rate for fine. (e.g. $1 per day for the whole overdue period). It would be great if Alma can allow progressive overdue fine setting (e.g. $1 per first 3 days and $2 thereafter).
This suggestion allows greater flexibility in fine setting and also encourage patrons to return overdue items earlier.
1 vote -
Time Limit on Waive for Replacement Fees/Fines
Feature Requested:
The auto-waive functionality upon item return and ability to set the % to be refunded are wonderful features. To fully meet our needs though we need the % refunded to change after x period of time to a different % to be refunded.One possible solution could be to add a parameter that could be set to specify a time limit threshold for auto-waiving of replacement fees of a lost item upon return.
Use Case:
After a physical item has been lost for a year we have already bought a replacement and do not want to refund the…8 votes -
Expand Scope of Active Balance
As new Alma users, we struggle with Alma’s use of the Fulfillment term ‘Active Balance.’ This is the balance owing that is displayed at the top of the Patron Services screen for each user. We find the term ‘Active Balance’ to be a bit of a misnomer because it only reflects fines/fees for closed transactions as listed under a patron’s Fines and Fees tab – leaving out currently accruing fines for overdue items (support case 00673063) and accruing fines for unpaid items declared lost (support case 00667631).
The current display puts front line circulation desk operators at a bit of…
8 votes -
Assessed Fines Letter - Ability to Send a Letter Notifying Users That Fines Have Been Assessed
We need the ability to notify patrons at the point that fines are assessed on their library accounts. Some libraries use the Borrowing Activity Letter for this purpose, but we find that this approach causes confusion for our library patrons. The solution to these problems is to send a letter when fines are actually assessed on user accounts. The letter would be triggered either by the renewal of items resulting in fines or by the return of items resulting in fines. The existing Return Receipt Letter contains all the necessary data elements for this purpose. We request a similar letter…
5 votes -
Fine and Fees notification email
We would like the ability for a user to be notified and sent an email of the fees that they have when they come in to the library. This is done currently through a job that runs daily or weekly, but we also want the ability to send it to just one person.
1 vote -
View closed fines- order by transaction date
When answering fines queries it would be useful to be able to arrange the 'closed' fines in the order in which they were resolved, in order to provide a chronological explanation.
2 votes -
Allow Bulk Fine Waiving via a set of Fine Fee IDs
By state law we are not supposed to carry fines over 5 years old in our system. Currently dates do not enter into the Bulk Fine Waiving process in Alma. I need to waive fines that are older than a particular date.
I can generate a list of Fine Fee IDs matching my criteria to waive. I need to be able to bulk waive fines in a particular set of Fine Fee IDs. I have over 7000 needing to be waived already!
Thanks for your consideration.
48 votes
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