Alma
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181 results found
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Request Status Reason Displayed to Staff on Expired Shelf List
It would be useful to have the reason why a Request is now in the Expired Shelf List.
Recently a user cancelled a request the day after it went onto the Hold Shelf.
Staff were under the impression that there must have been a problem with Alma as the Held Until Date was just one day after the Held Since Date. It took a bit of digging to find out that the user had actually cancelled the request (we had to go to the user account and have a look at the attachments to find out what had happened).8 votes -
Bulk Work Order Functions
A function that allows you to scan multiple item barcodes to create a specific type of work order on all items you scan.
This would also allow you to remove work orders in bulk.
This is a function we very much need; on Monday I had to create 140 work orders for one of our Resource Sharing services, and this took nearly an hour and a half to do. This is not feasible for us in the long term, and we very much need a rapid function for this process.
This function would, of course, need to inform the user…
30 votes -
Force article request form for ebooks
When patrons place a resource sharing request on eBooks, we would like the article request form to appear. Currently the request form type by genre cannot accomodate this for eBooks because both eBooks and print books share the genre type book. If Ex Libris could assign eBooks a different genre type, we could easily force the correct form. However, any way to accomplish the same thing would be great! Don't care how it happens.
7 votes -
Customize "Create Request" Drop Down Menu
It'll be great if we could customize the language or the order of the "create request" drop down menu. For example, we aren't going to offer booking or digitization requests. It'll be more effective if "patron physical request item" was the default value or if we could word it slightly different so that our staff could easily identify it as a hold request.
12 votes -
Improve handling of requests on multiple copies across multiple holdings
Scenario:
Multiple patrons place physical item requests on a title that has multiple available copies spread across multiple holdings records in different branchesCurrent outcome:
All the requests get attached to a single holding
Multiple requests are assigned a queue position of 0
When a request slip is printed from the pick list all requests with a queue position of 0 are printed (even though there aren't enough copies at that branch to fill all of the printed request slips)
Once the retrieved item is scanned in and placed on the hold shelf or in transit the remaining requests move…10 votes -
Display Requester when "activate next" on expired hold shelf
On the Expired Hold Shelf - Activate Next the expired requester name is displayed, however when you "activate next" Alma processes the request but doesn’t display who it is for.
It would be really usefull for Alma to display the Next Requester information at this point.
Currently you need to track down the item in Active Hold Shelf to find the next requester.
4 votes -
Add more flexibility in Request TOU Pickup Locations policy
We’d like more flexibility in Request TOU Pickup Locations policy.
We have more than 20 libraries and most of them are located within walking distance. Therefore, we want our patrons to go directly to those libraries instead of placing pickup requests and limit the patrons who can place such requests. Otherwise, the number of requests will become too large to handle and logistics and management cost will become enormous. Moreover, it’s not time efficient. If users go directly, they can borrow immediately, but it may take 1-2 days to deliver since there is no direct route between some libraries.
Currently,…
162 votes -
Default digitisation department for digital request types
Ability to set a default digitization department for each digitization request type.
Currently in Leganto, you can set a default digitization department for readings digitization requests. What we would like to do is to set a default digitization department for the patron digitization requests, and staff digitization request types within fulfillment.
This is because when the patron request type is created within Primo, no managing department is set - unlike those same request types when lodged within Alma, where the managing department can be set.
When the request is lodged via Primo, it seems to pick the managing department based…6 votes -
Request option via List of Items screen
It is possible to place a Work Order on an item from the List of Items screen, but not a Request. Could this function be added?
3 votes -
Cancellation Reason
If a Patron Physical Item request is cancelled via a job there is no Cancellation Reason given to the end user.
It would useful to have a list of reasons that we could use for this letter.2 votes -
Add Requester Name and Requester's ID on Pick up from Shelf export list
Add Requester Name and Requester ID on Pick up from Shelf export list.
21 votes -
delivery option for booking
Add personal delivery option for Booking request
7 votes -
Historical Requests in the Resource Request Monitor : search by call number
In the Resource Request Monitor, we cannot search by item barcode.
It's easier for us to search an item by its call number as by barcode.
Is it possible to add this option in the drop down menu?
Thanks,
Charlotte.1 vote -
Alternative Call Number in Manage Patron Services-Requests
In Manage Patron Services, tab Requests, we can’t display or add Alternative Call Number.
For us is important the visibility of this field due to it’s our location system.
We would like this field to be displayed.Thanks!
129 votes -
Allow patron to choose whether to recall or just place a hold
It would be great to offer the patron the choice of whether they want to be "put on the list" for an item when they place a hold, or they want to recall that item because they need it quickly.
24 votes -
Export normalized call numbers for requested items in the "Print Slip Report" feature
When the "Print Slip Report" feature in Fulfillment > Resource Requests > Pick From Shelf is exported into a spreadsheet, LC call numbers are included—but normalized call numbers are not. This leads to less efficiency in pulling requested items (e.g., size designations sort under "Q" for "Quarto," LC class numbers of differing length sort improperly). Please add a normalized call number column to the output for proper sorting by call number.
4 votes -
Requesting Multiple Volumes or Multiple Copies of One Title
Alma will not allow a patron to request a second volume of a title on the same record unless the item has a description. However, as one of our catalogers explained: "Since they are part of an analyzed set, the volume number goes on the holding record, not the item record, and therefore, there needs to be two holding records."
This is problematic for requesting analyzed sets from our off-site storage facility, which is where we get the most complaints from our patrons.
We put in a Salesforce case (#00485416) about this, but they closed it because they insist we…
66 votes -
Configurable item lists
In the several item lists we need to display several columns. In the item list "Item - in department" we need for instance columns for the item fields.
In the different lists something else should be displayed.
There for the different work steps different displays are needed.It would be best to configure which columns per list we would like to see. Thereby we need more fields from the Physical Item Editor (or for other editors) that we can configure for display in the list.
155 votes -
Make a Reserve Request type in Alma
Make a Reserve request type in Alma. That way the paging slip would flag it at the top in bold that it was an item to be processed for reserve. As it is now, we have to put reserve information in the notes section which is tiny font and hard for staff to see.
1 vote -
New UI - request pickup location
When placing a physical item request for a user the 'Pickup at' box is confusing. If you just click in the box or hit the drop-down arrow the only suggestion that comes up is 'No campus' . You then need to click on 'No campus' to get up a pickup locations list to choose from. The old UI gives 'No Campus' but also lists the other pickup locations as well. I'm told this is because the new UI groups libraries to improve the clarity of the list, but it seems to have created a backwards step in usability. Can the…
13 votes
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