Alma
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120 results found
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List the "Pick from Shelf" list, "Monitor Requests and item processes" and results from a "Requests" search in order from latest to oldest
We would find it helpful if it were possible to view requests (both active and complete) in order from latest to older without the need to export and filter
3 votes -
Ability to assign fulfillment proxy to existing users
We recently tested the fulfillment proxy feature as we have a few departmental workflows we have been using shared internal accounts for. We find the functionality to be the inverse of what we would like to see. For example, we have about 10 users who place RS requests for the law review. We would like to add the fulfillment proxy to these existing user rather than making them new internal accounts.
12 votes -
Prevent placing different request types on the same item
Currently in Alma there is no cross check and no way to prevent a patron from placing both a Physical Item Request and the Digitization Request on a single item. The Ex Libris expectation is that requests will be reconciled through the request queues. However this adds additional time to the request process as it requires contacting the requester to confirm which type of request they need. I encountered the lack of a preventive configuration created a concrete clash as it came to our attention when a patron placed both types of requests on an item. This impacted 3 locations…
1 vote -
Current loaned item borrower user group as parameter in terms of use
Sometimes we need to restrict requests based on the group of the user that has the item currently borrowed, not only the group of the user that is trying to request.
This is particularly useful when you have items loaned to a user for an specific loan period (sometimes even for months or years) and you want to avoid users to request that item loaned to that specific user group but allow them to request items currently loaned to other user groups.
Take teachers and students for an example. You would like students to be able to request items currently…
3 votes -
Differentiate “regular” Hold Request and Interested User Request or Change “Interested User Check” Order
Because Alma does not have the granularity to separate an Interested User request and a regular hold request, our Interested User hold process does not work.
When the “Non-Requestable Processes Fulfillment Unit Rule or Change Order” is configured to prevent “in process” items from being requestable, any items that have an Interested User that are in our Technical Services Work Order are treated as “in process” and therefore, the interested user request is blocked. While we do not want most “In Process” items to be requestable, we do want our Interested User requests to be fulfilled.
Because of this configuration,…
15 votes -
When a hold expires, have them display in the task list
In the same way that requests show in the task list, it would be helpful that when the hold is expired that it will also show in the task list. People would see on their desktop if an item needs to be shelved or returned to a campus library, instead of remember to check the Expire Hold shelf.
4 votes -
When a hold expires, have them display in the task list
In the same way that requests show in the task list, it would be helpful that when the hold is expired that it will also show in the task list. People would see on their desktop if an item needs to be shelved or returned to a campus library, instead of remember to check the Expire Hold shelf.
9 votes -
Allow other libraries to handle digitization
Under
Add a Library or Edit Library Information>LibrariesAdd an "Allow other libraries to handle digitization" tick box similar to the "Allow other libraries to handle personal delivery"
This intention would be that the item to be digitized would not need to be sent back to the library originally listed as the managing department.
This is particularly useful for those with multiple digitization departments in different locations. It would save on postage, time taken to complete the request and reduce manual intervention and monitoring by library staff.
For further clarification: Information on- Allow other libraries to handle personal delivery is…
10 votes -
See the same information in Monitor Requests & Item Process menu that is seen in Borrowing Requests menu
It would be helpful to see the same information in the different places a staff member might check to see the status of a patron request. In the attached document, you'll see that there is much more useful information in the borrowing requests menu, including the preferred pickup location which is a critical detail. Can we have the same info display in both?
3 votes -
Prevent the reservation of items from other libraries if material exists on the user's campus
By default, Alma allows the user to request material from any of the libraries registered in the system.
For us this is not always desirable, because in certain cases the library where he can request the material is located hundreds of kilometers from where he is, and the transport of this material becomes difficult and time-consuming.
This is especially problematic when the material exists in the library/campus where that user is registered. The requested item would take longer to arrive from somewhere else than if he waited it to be returned to his campus.
To solve this, we would like…
31 votes -
patron names
Could the Patron name be displayed in the "Pick Up Request " window in Alma just as the 'Requestors Note". This saves time instead of having to click to find the name of the requestor.
1 vote -
Pick from Shelf, sort by title
Hello,
Currently our Pick from Shelf has 4 options to sort the titles:
Location Name- Asc
Location Name - Desc
Call Number - Asc
Call Number - DescI would like to see the titles sorted into alphabetical order.
Thanks!
3 votes -
Allow transferring a recall to the next eligible item without placing a new request
In the event a patron with a recalled item has extenuating circumstances that prevent the item's timely return, it would be helpful to pass the recall process to the next eligible item in the holding, e.g. the next oldest loan. Currently, we are only able to extend the due date of the current loan, and advise the requesting patron to cancel then re-request the item - this would cause issues if there is a queue of requests for the item, and we would like to be able to "bump" the chain of requests down if possible.
28 votes -
Permanent physical location for items in process
We have found that when working through items in process/Monitor physical item requests that the permanent location is not included when exporting to Excel. This is very inconvenient when a staff member is trying to locate the item.
1 vote -
Consider only the opening days and hours when calculating the transit time
The Transit Time Rule for Physical Item Requests calculates the transit time in calendar days.
As a result, days and times when the library is closed are also indicated as estimated delivery times for the requested media.
These times are also displayed in Primo and thus give users incorrect information.
Would it be possible to consider only the opening days and hours of the libraries when calculating the transit time?7 votes -
Allow patron to create "Alias" that prints to Ful Hold Shelf Request Slip Letter
When item that has a request is returned at the circulation desk, a Ful Hold Shelf Request Slip Letter is printed. There is a Patron name on the Print.
There should be a possibility for a Patron to choose an "Alias" (Name or Number) that would be printed to the Letter.This could be an Address -field that patron can update in Primo. Then it would be printed to the slip letter.
3 votes -
Deliver Digital Documents: add notes
We would like to add notes to the quick flow “Fulfillment > Deliver Digital Documents” (as is possible via the longer workflow of “Scan In > Manage In Process Items”). This way, we can swiftly deliver digital documents - regardless of file size - with a note to the patron. At this moment, for a note to be delivered to the end user, we need to take the more extensive route through “Manage In Process Items”. Here we are limited to file size and have to break up large files (as the file size limit is 25 MB and URLS…
70 votes -
Allow booking requests only on the quarter hour and half hour
If your booking resolution policies are set to "Minute", users can select any minute in the hour as a start and end time. We would like a configuration option that allows us to limit booking request start and end times to just the quarter hour and half hour.
7 votes -
Sort booking requests by Start Time
When monitoring resource requests on Fulfillment > Monitor Requests & Item Processes, a "Sort by" button with an option to sort by Start Time would ease the handling of booking requests.
The booking requests are currently sorted by Request Date, which is not very useful, and can not be sorted by any other field.A "Sort by" button actually does appear on Fulfillment > Pick From Shelf.
Another option could be adding the Start Time on the drop down menu of the bar "Requests" on top of the page.
69 votes -
Add block action for patron digitization requests in User Block Definitions
The configurable blocked actions for user blocks in Alma are:
01 – loan
02 – loan, renew
03 – loan, renew, holdIt is therefore possible to configure that blocked users are not allowed to place requests at all.
We propose a distinction between the different request types in blocked actions.
Blocked users should be able to place hold requests, as it can be checked at the latest at the time of loaning whether there is a block, and users then have to take care of the unblocking (e.g. by paying fees) in order to be able to loan the…
121 votes
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