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Alma

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181 results found

  1. Request Status Reason Displayed to Staff on Expired Shelf List

    It would be useful to have the reason why a Request is now in the Expired Shelf List.
    Recently a user cancelled a request the day after it went onto the Hold Shelf.
    Staff were under the impression that there must have been a problem with Alma as the Held Until Date was just one day after the Held Since Date. It took a bit of digging to find out that the user had actually cancelled the request (we had to go to the user account and have a look at the attachments to find out what had happened).

    8 votes
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  2. Alternative Call Number in Manage Patron Services-Requests

    In Manage Patron Services, tab Requests, we can’t display or add Alternative Call Number.
    For us is important the visibility of this field due to it’s our location system.
    We would like this field to be displayed.

    Thanks!

    129 votes
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  3. Filter Pick From Shelf List, Active Hold Shelf, and Expired Hold Shelf by Patron Physical Item Request or Ship Physically

    Currently, the Pick From Shelf list, Active Hold Shelf, and Expired Hold Shelf don't allow the items displayed in the list to be filtered. If Resource Sharing requests ("ship physically") and Patron Physical Item Requests must be combined, it would be much more useful to be able to filter out one or the other. It makes it difficult for Circulation staff to monitor the pick list and active and expired holds when we can't filter out the Resource Sharing requests that we don't work with, and the same holds for our Resource Sharing staff.

    4 votes
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  4. Make "Automatically Print Slip" do what it says

    The term automatically print slip makes it seem like you have the ability to turn off printing of slips by setting this to "No". This is not the case. Slips still print. We should have the ability to turn off ALL automatic slip printing when scanning in items. This worked fine for us until the May 2018 and November 2018 releases of Alma changed the way this worked.

    3 votes
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  5. Improve handling of requests on multiple copies across multiple holdings

    Scenario:
    Multiple patrons place physical item requests on a title that has multiple available copies spread across multiple holdings records in different branches

    Current outcome:
    All the requests get attached to a single holding
    Multiple requests are assigned a queue position of 0
    When a request slip is printed from the pick list all requests with a queue position of 0 are printed (even though there aren't enough copies at that branch to fill all of the printed request slips)
    Once the retrieved item is scanned in and placed on the hold shelf or in transit the remaining requests move…

    10 votes
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  6. Add Requester Name and Requester's ID on Pick up from Shelf export list

    Add Requester Name and Requester ID on Pick up from Shelf export list.

    21 votes
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  7. Force article request form for ebooks

    When patrons place a resource sharing request on eBooks, we would like the article request form to appear. Currently the request form type by genre cannot accomodate this for eBooks because both eBooks and print books share the genre type book. If Ex Libris could assign eBooks a different genre type, we could easily force the correct form. However, any way to accomplish the same thing would be great! Don't care how it happens.

    7 votes
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  8. Requesting Multiple Volumes or Multiple Copies of One Title

    Alma will not allow a patron to request a second volume of a title on the same record unless the item has a description. However, as one of our catalogers explained: "Since they are part of an analyzed set, the volume number goes on the holding record, not the item record, and therefore, there needs to be two holding records."

    This is problematic for requesting analyzed sets from our off-site storage facility, which is where we get the most complaints from our patrons.

    We put in a Salesforce case (#00485416) about this, but they closed it because they insist we…

    66 votes
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  9. Configurable item lists

    In the several item lists we need to display several columns. In the item list "Item - in department" we need for instance columns for the item fields.

    In the different lists something else should be displayed.
    There for the different work steps different displays are needed.

    It would be best to configure which columns per list we would like to see. Thereby we need more fields from the Physical Item Editor (or for other editors) that we can configure for display in the list.

    155 votes
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  10. Display Requester when "activate next" on expired hold shelf

    On the Expired Hold Shelf - Activate Next the expired requester name is displayed, however when you "activate next" Alma processes the request but doesn’t display who it is for.

    It would be really usefull for Alma to display the Next Requester information at this point.

    Currently you need to track down the item in Active Hold Shelf to find the next requester.

    4 votes
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  11. Default digitisation department for digital request types

    Ability to set a default digitization department for each digitization request type.

    Currently in Leganto, you can set a default digitization department for readings digitization requests. What we would like to do is to set a default digitization department for the patron digitization requests, and staff digitization request types within fulfillment.

    This is because when the patron request type is created within Primo, no managing department is set - unlike those same request types when lodged within Alma, where the managing department can be set.
    When the request is lodged via Primo, it seems to pick the managing department based…

    6 votes
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  12. delivery option for booking

    Add personal delivery option for Booking request

    7 votes
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  13. Allow patron to choose whether to recall or just place a hold

    It would be great to offer the patron the choice of whether they want to be "put on the list" for an item when they place a hold, or they want to recall that item because they need it quickly.

    24 votes
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  14. Cancellation Reason

    If a Patron Physical Item request is cancelled via a job there is no Cancellation Reason given to the end user.
    It would useful to have a list of reasons that we could use for this letter.

    2 votes
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  15. Request letter

    We would like to be able to send a user a notification about a request immediately after placing the request. The notice would give basic information about the status of the request. Something along the lines of the "interested in" letter. Running a request report once a day is insufficient for our operations.

    141 votes
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  16. Export normalized call numbers for requested items in the "Print Slip Report" feature

    When the "Print Slip Report" feature in Fulfillment > Resource Requests > Pick From Shelf is exported into a spreadsheet, LC call numbers are included—but normalized call numbers are not. This leads to less efficiency in pulling requested items (e.g., size designations sort under "Q" for "Quarto," LC class numbers of differing length sort improperly). Please add a normalized call number column to the output for proper sorting by call number.

    4 votes
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  17. New UI - request pickup location

    When placing a physical item request for a user the 'Pickup at' box is confusing. If you just click in the box or hit the drop-down arrow the only suggestion that comes up is 'No campus' . You then need to click on 'No campus' to get up a pickup locations list to choose from. The old UI gives 'No Campus' but also lists the other pickup locations as well. I'm told this is because the new UI groups libraries to improve the clarity of the list, but it seems to have created a backwards step in usability. Can the…

    13 votes
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  18. Need item-based request priority

    We need to be able to configure a request TOU which allows to define an item-based request priority, based on item policy. When there are two identical items available for requesting, I want to indicate to Alma which one to prefer.

    We have a library responsible for legal deposit. Of all documents of legal deposit, we have two items, one which can be requested for the reading room, the other which can be requested for loan. When a patron places a request on the holding, Alma decides randomly which one of the items to provide.
    We would like to configure…

    18 votes
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  19. Is it possible to implement a timestamp when "Pick up from shelf" items have already been printed but not yet been processed?

    If a timestamp could appear, including the date/time that slips were printed for "Pick up from shelf" items, it would be known slips have already been generated and items are in process of being fulfilled. Sometimes staff have to attend to other matters before actually processing these items, but already have print slips in hand.

    This would be a lot more sustainable then the alternative: the same Pick slips being printed several times since it appears that these tasks haven't been tended to.

    Thanks for considering!

    7 votes
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  20. We need to be able to limit the number of patron holds

    We have patrons inundating us with hold requests. We'd like to be able to configure Alma to limit holds by amount.

    5 votes
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