Alma
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108 results found
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Allow other libraries to handle digitization
Under
Add a Library or Edit Library Information>LibrariesAdd an "Allow other libraries to handle digitization" tick box similar to the "Allow other libraries to handle personal delivery"
This intention would be that the item to be digitized would not need to be sent back to the library originally listed as the managing department.
This is particularly useful for those with multiple digitization departments in different locations. It would save on postage, time taken to complete the request and reduce manual intervention and monitoring by library staff.
For further clarification: Information on- Allow other libraries to handle personal delivery is…
10 votes -
Show 'chapter/article title' and 'chapter/article author' in completed digitization requests and in Analytics
For copyright reasons, we need to track whether users have requested an article from an issue or a chapter from a book from which they have already received a scan.
Completed digitisation requests in Alma do not show the chapter/article title or chapter/article author, only the overall title requested. The data is not available in Analytics either.
This means that we are reliant on a local spreadsheet to track what users have already requested.
We would like to see the data available on the completed requests and in Analytics.
70 votes -
When a hold expires, have them display in the task list
In the same way that requests show in the task list, it would be helpful that when the hold is expired that it will also show in the task list. People would see on their desktop if an item needs to be shelved or returned to a campus library, instead of remember to check the Expire Hold shelf.
4 votes -
Work Orders: package of required enhancements
Work orders are useful but often cumbersome and don't work as required. A package of enhancements/fixes would make them much more useful and useable:
• Adding notes when creating work orders in bulk. This would enable having fewer work order types as explanatory notes could be used instead.
• Makes notes more (immediately) visible when scanning in (pop up message?). Again would enable fewer work order types as items could be easily catergorised according to explanatory note upon receipt at managing department.
• Select recall/not recall at work order placement (like pick from shelf), not baked into type (and in…231 votes -
On-shelf requests for specific user groups
We have limited human resource for picking up the items for on-shelf requests. Therefore, we hope this service is only available for patrons in need, for example, disabled patrons or distinguished professors/researchers.
Therefore, we need Alma to support “specific user groups’ to “request for on-shelf items”, and “pick up in different library/campus only”. It would also be nice if we can limit the number of on-shelf requests in a period of time.
This will definitely help librarians to provide precise service efficiently!
146 votes -
Allow booking requests only on the quarter hour and half hour
If your booking resolution policies are set to "Minute", users can select any minute in the hour as a start and end time. We would like a configuration option that allows us to limit booking request start and end times to just the quarter hour and half hour.
7 votes -
Include past digitization request information in borrower request tab
In the Manage Patron Services area, you can see current and past loans, current and past returns, but once a digitization request has been processed, it is no longer viewable from the borrower record.
Being able to see past digitization requests from each patron would help immensely with being able to identify when a patron has already received material from a certain resource. Being able to see previous request details in a list (including title, author, barcode, pages already provided) will help identify if providing additional requests from the same title may exceed the allowable copyright limit for material from…59 votes -
Prevent placing different request types on the same item
Currently in Alma there is no cross check and no way to prevent a patron from placing both a Physical Item Request and the Digitization Request on a single item. The Ex Libris expectation is that requests will be reconciled through the request queues. However this adds additional time to the request process as it requires contacting the requester to confirm which type of request they need. I encountered the lack of a preventive configuration created a concrete clash as it came to our attention when a patron placed both types of requests on an item. This impacted 3 locations…
1 vote -
Pick from Shelf, sort by title
Hello,
Currently our Pick from Shelf has 4 options to sort the titles:
Location Name- Asc
Location Name - Desc
Call Number - Asc
Call Number - DescI would like to see the titles sorted into alphabetical order.
Thanks!
3 votes -
Current loaned item borrower user group as parameter in terms of use
Sometimes we need to restrict requests based on the group of the user that has the item currently borrowed, not only the group of the user that is trying to request.
This is particularly useful when you have items loaned to a user for an specific loan period (sometimes even for months or years) and you want to avoid users to request that item loaned to that specific user group but allow them to request items currently loaned to other user groups.
Take teachers and students for an example. You would like students to be able to request items currently…
3 votes -
See the same information in Monitor Requests & Item Process menu that is seen in Borrowing Requests menu
It would be helpful to see the same information in the different places a staff member might check to see the status of a patron request. In the attached document, you'll see that there is much more useful information in the borrowing requests menu, including the preferred pickup location which is a critical detail. Can we have the same info display in both?
4 votes -
Consider only the opening days and hours when calculating the transit time
The Transit Time Rule for Physical Item Requests calculates the transit time in calendar days.
As a result, days and times when the library is closed are also indicated as estimated delivery times for the requested media.
These times are also displayed in Primo and thus give users incorrect information.
Would it be possible to consider only the opening days and hours of the libraries when calculating the transit time?7 votes -
Monitor Requests & Item Process Activity Status Filter
Add Activity Status: Rejected to "Monitor Requests & Item Processes"
It would be extremely helpful to have the Activity Status Rejected on the "Monitor Requests & Item Processes" Activity Status Filters. If it could be added as an option with Active, Completed and All, that would remove a ton of extra time and labor for our fulfillment processes.18 votes -
patron names
Could the Patron name be displayed in the "Pick Up Request " window in Alma just as the 'Requestors Note". This saves time instead of having to click to find the name of the requestor.
1 vote -
Permanent physical location for items in process
We have found that when working through items in process/Monitor physical item requests that the permanent location is not included when exporting to Excel. This is very inconvenient when a staff member is trying to locate the item.
1 vote -
Digitization Requests - remove 'next step' from process
When managing Digitization Requests after 'Scan In', there is an obligatory 'Next Step' which has to be selected before getting the option to 'Attach documents' (and get the status from 'Digitization' to 'Document delivery'). Is it possible to remove this 'next step' from the Digitization process?
99 votes -
Allow patron to create "Alias" that prints to Ful Hold Shelf Request Slip Letter
When item that has a request is returned at the circulation desk, a Ful Hold Shelf Request Slip Letter is printed. There is a Patron name on the Print.
There should be a possibility for a Patron to choose an "Alias" (Name or Number) that would be printed to the Letter.This could be an Address -field that patron can update in Primo. Then it would be printed to the slip letter.
3 votes -
Provide multiple hold pickup options within a single Alma library
We'd like to provide, within a single Alma library, the following pickup location/delivery options to our users: locker, circulation desk, or mail to home. At present, this is only possible through the creation of additional libraries.
116 votes -
Send borrowers an email when they place a request
It would be good if, when someone places a request on Primo, they could be sent an email receipt to confirm what they have requested. (This is an idea for both Alma and Primo, as I assume the email would be sent from Alma).
Not only would it be useful for users to have confirmation (a lot of webforms will send users a copy of their completed form, so people half-expect one from Primo/Alma), but it would allow libraries to include important messaging.
eg. at the moment, January 2021, we're in lockdown again, so the email could ask people to…
35 votes -
Block the patron (several days) if they do not pick up a physical item that was requested and that they have reserved on the hold-shelf
Create a new TOU request type Policy type to sanction the not pick up of the item from the hold-shelf
31 votes
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