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99 results found

  1. Limit overdues notices to a particular user group

    We want to send out overdues notices to some user groups but not others. It would be useful if we could limit the letters or notices to be send only to selected user groups.

    At the moment if overdues notices are switched on, all user groups receive the overdues notices. Ideally, User group A receives an overdues notice but User group B does not.

    0 votes
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  2. Patron services – Renew all loans

    When the number of loans is more than 50, they are displayed on several pages.
    When we want to renew all the loans, or to modify their due date, we can’t do it all at once, but page by page.
    We would like to be able to select ALL the loans, no matter how many they are, to work them on bulk.

    99 votes
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  3. Identifying info of returning patron visible when scanning in items

    When items are returned/scanned in I often want to know who the borrower was for various reasons (a personal book was accidentally included and I want to contact borrower, a book was damaged and I want to contact borrower etc).

    There is currently no option to add any columns related to borrower information. So if I want to find out who just returned an item I have to: row action > edit item > history > fulfillment activities

    1 vote
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  4. Delay between item return and item being available for loan

    Currently, you can set a reshelving time (period of hours), during which a returned item will display as awaiting shelving until xxxx. The item is however available for loan from the moment it is returned, the reshelving time is merely an indication the item may not be on the shelf. This is expected and how the feature should work.

    But can the reshelving time include an option, or can a new configuration be created, which will set the item to unavailable for a given period after return: ie an item is scanned as returned, but remains unavailable for loan for…

    16 votes
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  5. Closed Library Due Date Management- new option for short Loan Items

    For Short Loan Items (due time in hours)
    If for some reason the library is still open (partial opening for query) even though it is closed for Alma
    It is essential to have the option:
    Move to the end of the day
    (the system would take the library closing time)

    3 votes
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  6. Short Loan Reminder - overdue notice doesn't display due time

    The Short Loan Reminder uses the Full Overdue and Lost Loan Notification letter for the overdue reminder (sent x minutes after due time). This letter does not display the due time of loans however, and is not configurable.

    91 votes
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  7. Fulfillment Overrides without separate login

    When an override by a manager is needed at a circulation workstation, there should be a way for the manager to override either remotely or at the workstation without the operator logging out.

    67 votes
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  8. Lost Loan Status

    Closing a lost loan changes the item's status to missing. This means that items we know are lost will turn up on lists for missing item searches, even though we know we won't find them. Not closing the loans means that we can't purge patrons from the database, even if we know that we are not going to get back the item or be paid the replacement fee.

    It would be preferable if items retained a status of Lost even if the loan is closed, so that we can differentiate between items that are lost and items that just can't…

    18 votes
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  9. Loan receipt with calendar reminder event

    It was very useful to have a calendar reminder for student/staff when they received the Loan receipt. It could be an outlook calendar file, Google calendar or event.

    3 votes
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  10. Provide specific details in job reports of offline circulation

    Error messages like “A later action on this item happened.” in job reports is not very helpful for the staff to understand what the problem was. Please provide more details about it.

    9 votes
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  11. In Patron Loans tab, allow filtering of loans by status

    In the patron loan tab, we would like to be able to filter the Loan Display by status (Normal, Claimed Return, Lost, etc). Currently the only options are either "All Loans" or "Loans of this Session". If we could filter by status it would reduce confusion for desk staff and help us give accurate information to patrons inquiring about their loans.

    10 votes
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  12. Allow Personal Delivery to be fulfilled from any library circ desk

    Scenario: When an item belonging to another library that has an active home delivery request is returned or scanned in at another library's circulation desk, the item is put in transit to the owning library for the request to be fulfilled. The home delivery request should be fulfilled from any loans desk regardless of which library the item belong to.
    We are multi campus institution with libraries 100s of kms apart. We require the personal delivery requests to be fulfilled from any of our libraries, instead having to return the items to the owning library.
    A Salesforce was raised (SF…

    0 votes
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  13. Patron services – sorting returned items

    When we manage item returns, we would like to be able to sort them by « Call number » in addition of having them by chronological order of return.
    When we have a lot of returns, it would gain time for our librarians to have them sorted out for reshelving.

    12 votes
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  14. Don't Require Clicking 'Done' to Trigger Loan Receipt Notices

    Currently, staff need to click done after checking out items to a patron to trigger loan receipts. This is an unnecessary step and should be eliminated. Instead, trigger receipts when an item is checked out, much like how returned item notices are triggered.

    18 votes
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  15. Display the date of the book whose return date is late in red

    Currently, books with a late return date are black, but I would like to display them in red. I think it is easy to understand.

    13 votes
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  16. 'Notifications - Send Courtesy Notices and Handle Loan Renewals' job's report

    The 'Notifications - Send Courtesy Notices and Handle Loan Renewals' job's report doesn't accurately display when a users renewals have failed, see SF 00791592, specifically when nearing the users expiry date.

    3 votes
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  17. Give us a way to send a checkout receipt after we have forgotten to click "done."

    Sometimes staff forget to click "done" after a checkout, then remember that they should have done it to send the email receipt. There is no way to send a receipt after the fact.

    3 votes
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  18. Fulfillment Note - ability to add photos or live links

    It would be helpful if we could also add photos and live links to Fulfillment Notes.

    1 vote
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  19. "Fulfilment Configuration Utility"- include specific loan date for closed days

    When setting up the Closed Library Due Date Management for short loan items, it would be useful to be able to test it in the Fulfilment Configuration Utility by specifying the loan date and time rather than the only option being 'if the item was borrowed now'.

    For example, in order to test the rule for our 24 hour loans when taking the weekend closed days into consideration, this can only be done on a Friday, which can mean having to wait 5 days to test the parameter.

    If it were possible to select Friday 08:00 as the loan date…

    48 votes
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  20. Fixed due date

    For vacation loans, for example, we would like to be able easily to enable / disable and change a fixed due date (at the beginning of the next term), which overrides the due date determined by the loan term of use. Even better if we could apply this to selected user groups.

    11 votes
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