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Alma

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145 results found

  1. User action history report

    Our institution's security protocols require systems that handle confidential patron/student data have the ability to log backend staff user actions. After inquiring to ExL, the only way to know what a staff member has done in the system is to go through their individual history tab. However, this data is incomplete and doesn't give a full scope of what actions they took. In Analytics, the options provided are not useful and do not give us any useful information.

    We'd like to track things like:
    - When roles were issued
    - Who issued roles
    - Changes in configuration and who made…

    5 votes
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  2. Create a job to send a notification letter to users when their expiry date is near so they can request to renew their library user account

    The option to notify users whose accounts have or will expire of their options for renewing their library user account would help us to stay engaged with users whose library user account will expire soon (or has recently expired). Users who want to continue using their library account can renew it prior to the expiry date, thus reducing any barriers to accessing their account and using library materials.

    A notification letter could be created to support this type of messaging. It would be great if a job could be scheduled to send to users whose expiry date is upcoming. It…

    3 votes
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  3. Improve “Chat for Support” role to add product specific scoping or separate roles per product

    As more products are added and managed by the Alma HEP it becomes a concern that Ex Libris is not adding necessary granularity for roles. The “Chat for Support” role does not have any granularity for different products.
    For example, we would like for some of our senior acquisitions staff to have visibility and ability to open Chat sessions for minor title by title issues with Rialto, which we have recently implemented. But this is not possible, as the role gives visibility and ability to open Chat sessions for Alma also, which is not appropriate per our internal management of…

    1 vote
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  4. Add "Status" to user searches

    There is no current method for adding "Status" to the list of available selections when running a User search in Alma; as such, the only way to find a list of active users is to either use the filter provided post-search (the selections in which are "All," "Active and not expired," and "Not active and expired") or to use Analytics.

    However, these filter options exclude searches for users who are both Active and Expired, and using Analytics to create a report for this result requires multiple steps to set up before you can get a result (and subsequently run jobs…

    8 votes
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  5. Alma - automatic warning for users about to expire with dedicated alma xml letter

    It would be useful to activate an automatic warning for users about to expire with dedicated alma xml letter.
    The customer could simply set up the amount of days before expiration and if the letter should be sent to all users or to specific user groups. A scheduled job could be activated, so that the letter is sent every day at a specific time.

    242 votes
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  6. Possibility to duplicate a Staff User record

    We do use Role Profiles to create new Sfaff Users as easily as possible.
    However, we have about 30 sublibraries and colleagues, some of them working in several libraries or have special WO Department permissions, etc. Therefore we do not have suitable Role Profiles for all combinations.

    It would be great if we could duplicate an existing Staff User record instead of having to create a user from scratch.

    Thank you in advance!

    9 votes
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  7. Configure the User Services page to include statistical information

    On the User Services page, when we are looking at a user's data, we can see the Notes and some other basic data. It would be interesting to be able to choose which of the user data we want to see here. Specifically, we are interested in including statistical data.

    1 vote
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  8. User Purge should be made AFN aware and not allow the deletion of a user with active transactions or fines/fees at another AFN inst.

    The Alma User Purge job is not AFN-aware. It will allow the deletion of a user record from the user's home institution's IZ even when the user has active transactions or fines/fees at another AFN institution. These "orphaned" linked user records are confusing for both users and library staff and are not a best practice for user record management.

    Examples of the resulting problems we've encountered thus far include:
    1) If the user's home institution performs a purge and then re-loads records, the orphaned linked user records in the other AFN member institutions do not re-connect to the new version…

    58 votes
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  9. Purge User Records – Add field to prevent purge of users with active requests.

    In addition to Number of days, user record, user group, and waive threshold, an institution should have the option:
    Do not purge if there is active request(s)

    3 votes
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  10. 3 votes
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  11. User letters anonymization

    It would be useful to be able to delete the letters attached to the user records with the Anonymization job.

    In particular, we would like to keep the users records of expired users but delete their attachments, adding an option item to the anonymization job section in Fulfillment Jobs Configuration.

    Thanks and regards.
    Alberto & Stefano

    9 votes
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  12. Add Option to Toggle User Record Type

    Add a simple toggle option for a user record to easily switch Record Types between Staff and Public. While there are more complicated ways to deal with it, if a user record is accidentally created and assigned the wrong Record Type there is no easy mechanism to change it, like we can when toggling an account between Internal and External.

    13 votes
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  13. Show count of items scanned in when using the cloud app of Bulk Scan-In

    When I use the cloud app of Bulk Scan-In, I would like to see how many items get scanned in.

    1 vote
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  14. Generate PIN as an option in the Update/Notify user job.

    Please add "generate PIN" as an option in the "Update/Notify user job".

    6 votes
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  15. Internal data and all non-fulfillment data deleted from external account when accounts are loaded from external system through API

    Updating users from an external source (such as Banner) using the API means that any non-fulfillment information will be deleted such as Roles (the only role left is the Patron role), barcodes, alternate addresses, emails, phone numbers, fines/fees, blocks, attachments, proxy information.

    Would it be possible to make sure that an account's update from Banner through the API only affects the fields supported by Banner without wiping off any other fields?

    3 votes
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  16. Hide ‘edit’ option from My Library Card > Personal Details for specific user groups only

    In Alma you can choose to hide the "Edit" option from the 'Personal Details' under 'My Library Card' for ALL your users by changing the parameter key 'primopatroninfo_updatable' to N

    This works fine if all your users are set up as external users who automatically gets their contact information updated from a system outside Alma. But if you set up your students as external users and public users as internal users you will have to choose between letting the students update contact information that will be wiped out next time data is loaded in to Alma or not…

    62 votes
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  17. Quick edit "Renew Patron" link should save changes to patron record

    In the patron Quick Edit screen when a patron is due to expire and the "Renew Patron" option appears in the right hand panel, clicking this link current just updates the expiry date for the patron and leaves the screen, but does not save any other changes you make to the patron record as you are updating them.

    This link really needs to either also save the other changes made to the patron record, or just update the expiry date and not take you away from this screen so you can still save your changes.

    1 vote
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  18. Export users in one file

    We export all our users every day at 19:00 hours.

    This export results in over 600 files that then have to be concatenated into one big file.

    It would be most useful if the export could result in one big file being exported.

    1 vote
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  19. add course name to the course tab on the user profile

    At the moment the only columns available in the Course tab on the user profile is course code and section.

    Course codes will often consist of a line of numbers so the option to add course name as a column would add great value.

    6 votes
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  20. Batch Job to add User Notes with option to choose "Note Type" and select "User viewable" and "Pop up note"

    Currently, there is no option to choose "Note Type" and select "User viewable" and "Pop up note" boxes while adding User Notes in batch.

    10 votes
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