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200 results found

  1. Update Date

    The Update date in the RS record is not updated when we send a General Message or a Will Supply letter to Partners.

    5 votes
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  2. Lending: Edit Request Type in Manage Fulfillment Options

    We sometimes need to change the Request Type from Physical to Digital and vice versa, after we have placed the request via Management Fulfillment Options. As there is no edit option, we have to place a new request and then delete the redundant option.

    16 votes
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  3. Convert a lending request into a borrowing request.

    We can easily convert a borrowing request into a lending request, the other way around is impossible without losing all information about the lender.

    As we supply libraries with material from other libraries we now have to manage the request in both Lending and Borrowing.

    9 votes
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  4. Renewing resource sharing requests

    When changing the date in the borrowing side, we then have to manually change again in manage patron services. It would be great if we could just amend the date once and this information is carried across.

    30 votes
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  5. Producing the shipping forms by supplier

    Each time a request has been marked "Ship" or "Return", the request details will be collected on a "Shipping Form" (by supplier).

    When ready to ship a package -with returned/requested books- to another library, "print form" will:
    1. Produce a full detailed form to include with the box
    2. Will start a new form for future package.

    80 votes
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  6. Modify the renew request reject note sent to partner for lending request

    When a resource sharing lending request receives a renew request and is rejected, the following note is sent to the partner “Note: Cannot be renewed, maximum renew date DD/MM/YYYY HH:MM:SS AEST was exceeded.” This note is confusing to the partner as the maximum renew date in the note is the date which the request was processed not the due date. In addition, the note implies the renew date of the loan has passed the allowed time, however the renew date has not been exceeded. The note could be improved by simplifying it to say “Cannot be renewed, maximum loan period…

    9 votes
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  7. Keyboard Shortcuts for Resource Sharing

    Would it be possible to assign Keyboard Shortcuts for the following commonly used Resource Sharing tasks?

    Lending Requests
    Borrowing Requests
    Shipping Items

    6 votes
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  8. Renewing resource sharing requests in Lending

    Resource Sharing lending and renewals.
    Currently you can only change the date in the lending side by searching for the barcode in physical items and clicking edit, scrolling down to the date box allows you to update. This information is carried across into the catalogue but not on the lending resource page, we can find no way to manually change here either. It would be great if once the date has been changed in one Resource Sharing area it is displayed in all.

    5 votes
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  9. British Library Billing Account codes visible in Lending Resource Sharing

    Display partner Billing Account codes in Lending side for UK Alma Institutions. This is vital information for reimbursements within the UK and reduces the need for paperwork. British Library Billing Accounting is the UK standard workflow, with a view to being ISO compliant.

    21 votes
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  10. Display name of resource sharing partner on Requests page in My Account

    On the "Requests" page in "My Account," for resource sharing requests, display the name of the resource sharing partner once the request has reached the "Shipped Physically" stage. Currently, the "My Account" screen does not indicate the name of the institution that is lending the item (see a screen capture: http://screencast.com/t/aovDseh1). Faculty have requested that the name of the institution be visible in My Account so that they would have an indication of how long it might take for an item to arrive (based on geographic distance).

    Ex Libris confirmed via Salesforce case #00221339 that this change would require…

    7 votes
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  11. RS Borrowing External Resource Search

    We would like to be able to perform Advanced Searches on our External Resources (from the RS Borrowing screen) and not just keyword searches. Alternatively, we would like to define the default search as 'Contains Keywords' instead of 'Contains Phrase'. This would make our searches more accurate.

    8 votes
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  12. Include Fulfillment Notes when Shipping items in Resource Sharing

    It would be nice if pop-up fulfillment notes on an item record were attached to a resource sharing request when an item is shipped, much like the barcode currently does. So if a damaged book has a note saying "Underlining noted," that note would attach to the request record so that the borrowing institution could see it. This would make it easier for the people processing on either end to know whether an item shipped with damage, or a set shipped with a certain amount of items, etc.

    130 votes
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  13. Shipping Cost Lender Rule

    We need to Edit the list of partners in a Shipping Cost Lender Rule and not just Delete the entire input parameter.

    1 vote
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  14. Automatically add specific blocks to a patron record by type of fine

    We would like to be able automatically add a specific block to a patron record by a type of fine once it as reached a specified amount.

    We have recently set up a new block for oustanding resource sharing borrowing request charges (we charge our patrons for renewals). We would like this to be automatically added to the patron record once the fines `active balance' reaches £13.95 which is the equivalent of 3 renewals.

    5 votes
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  15. Add more options for ILL integration

    Adding ILLiad integration to Alma was welcome but also brings more issues into the system. For example - patrons are shown in their account via Primo that ILL loaned items are not renewable. They are but not via Alma. A customizable message for the Resources sharing library that would display in "My Account" saying "Renewable via ILLiad" would be welcome. We have configured ILLiad to send courtesy notices. Now that we have integrated with Alma patrons get two courtesy and "due today" letters because Alma cannot turn off letters for specific locations. The ability to turn off those two letter…

    24 votes
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  16. Resource Sharing Preferred Email Address

    We have multiple libraries set up as Resource Sharing Libraries. However as we can only have one preferred email address the Borrowing Resource Sharing Requests are coming from the default email address for the library (usually the information email address), and not the dedicated email address for resource sharing at that library.
    It would be really useful to have an email address type in a library record that is used to send Resource Sharing requests.

    3 votes
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  17. Shipping cost lender rule partner code prefix

    When setting up the Shipping Cost lender rules, there is no ability to add a rule that allows you to adjust the price based on the partner code prefix. Currently you have to add every partner to that list, and when partners are added or removed you need to manually recreate the parameter list again. (Because you can't edit the parameters, only delete.) Having to manually update these rules is unnecessary work, and the alternative is to manually edit the costs for every partner that doesn’t fit the standard code rules. These issues, and the errors caused by manual editing…

    6 votes
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  18. Alma RS Borrowing - view the patron ID (primary identifier) number in the main body of a borrowing request

    When you edit a borrowing request you can't see the patron ID number in any of the fields. It is only seen when you come out of editing a request and view the details next to the Request name. It should be seen with the request information.

    5 votes
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  19. Request status "Pending" and "On Waiting List"

    Add statuses to resource sharing borrowing request status field

    Is it possible to add two more statuses to the drop-down list for the Request Status field in a resource sharing borrowing request? We would like to add “Pending" and "On Waiting List".

    5 votes
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  20. British Library ARTEmail needs author adding to this email

    There is a significant problem which is for requests going to the British Library. The ARTEmail output from ALMA emailed to the British Library has the Author line missing. There we are receiving the wrong items, while we attempt to set up the BLDSS API.

    1 vote
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