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200 results found

  1. allow auto-renewals for NCIP resource sharing borrowing requests

    According to the documentation, "Automatic renewal is possible only for ISO partners" you can check this in the following link:

    https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/080Configuring_Fulfillment/060Resource_Sharing/010Basic_Resource_Sharing_Configurations#Configuring_Workflow_Profiles

    Auto-Renewal should be allowed for other resource sharing partner types.

    1 vote
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  2. Compare loan due date with partner library's due date to determine renewal

    We have the mediated patron renewal workflow activated for Borrowing Requests. Users often request renewal of interlibrary loans via My Library Account that do not need renewing with the partner library because a further loan period fits within the due date that the partner library has set.
    Currently, staff check these two dates manually and extend the user's due date in their record if a renewal with the partner library isn't necessary.
    However, we would like Alma to have the ability to do this check for us, and automatically extend the user's due date if it is within the partner…

    5 votes
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  3. 'Undo Last Action' option for Resource Sharing requests

    Many times, our library staff accidentally choose an unintended Resource Sharing status or scan the wrong barcode when shipping material. They either realize the error too late, or they instantly regret the results of the status change.

    Currently, there is no good way to undo this type of unintended error for both partners. Manually changing the status only changes it on your end, not the partner's end, which throws off the entire workflow. This usually forces the partners to create brand new requests in order to finish circulating the material. This is more work for everyone involved and throws off…

    25 votes
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  4. EXPORT LIST OF BORROWING REQUESTS WITH ALL DETAILS ON REQUEST

    When exporting an Excel list from Borrowing, the Chapter Title/Number do not appear.

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
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  5. Alma RS - Lending - Ship item digitally - email address to be viewable & editable

    When Lending requests are shipped via ‘Ship item digitally’ staff cannot see the Borrowing library’s email address.

    Below is a specific case with a VDX borrowing library. However the case can be applied to other scenarioes such as when a borrowing library asks to have the request shipped to a different email address.

    Case:
    When a VDX Borrowing library has the VDX proprietary DocStore enabled and sends a Lending request to an Alma library, the DocStore email address is output in the email request field in Alma RS (docdellibrariesaustralia@vdxhost.com).

    • Non VDX libraries cannot send digital content to…

    24 votes
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  6. Users should be allowed to place Resource Sharing requests for volumes which are unavailable in local library

    For multi-volume titles, if local library has some volumes available, it is not allowed our users to make Resource Sharing requests. It would be very helpful if our users could place Resource Sharing requests for those volumes that are not available at our library. See Support Case #00955156 & #00699280 for further reference.

    11 votes
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  7. Converting Digitization request to RS request - The RS request should show this on the first page rather than in the notes section

    When converting a digitization request to a resource sharing borrowing request. Currently this is only shown in the notes section. This means interlibrary staff have to do an extra click to see whether the request is a conversion from a digitization. it would be better if this was shown on the first page. So that interlibrary staff can deal with this type of request differently, as it has already been triaged by other library staff.

    1 vote
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  8. RS BORROWING : A misleading error when patron's library card has expired

    When trying to receive or send a borrowing request that is already open in alma, but the patron's library card has expired since then,
    The message says: NO ITEMS CAN FULFILL THE SUBMITTED REQUEST
    There is no way to guess that there is a problem with the patron info.
    a better message would be: "there is a problem concerning patron's card"

    36 votes
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  9. Provide User Preferred Name option to Resource Sharing Partners

    Currently Alma supports User Preferred Names within Alma. We would like to extend this information to our Resource Sharing partners so that any communication on the partner's end to our patrons refers to our patrons preferred name if so defined just like it is handled in Alma.

    It would be preferable that on a partner by partner configuration that we could select what user's names are used in NCIP communication.

    Option 1. Name (this is how Alma is currently setup now).

    Option 2. Preferred Name (this would use the preferred name instead of the name in the NCIP response when…

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
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  10. Borrowing receival - adjusting hold shelf letter

    Automatic update of letters sent after receipt of an ILL (Borrowing Requests > Receive), the FulPlaceOnHoldShelfLetter for all kinds of requests, when using (one of) the following two fields:
    - Entered request cost
    - Reading room only

    If these fields are filled in/checked, it would be ideal if the letter contains an extra sentence about costs and/or consultation options (no loan, reading room only). Now we have to send a separate mail about this.

    1 vote
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  11. Add shipping label to FulIncomingSlip Letter

    We would like to see the option to include a shipping label in the FulIncomingSlip Letter, so that we can save paper by only printing this letter for pulling items from stacks and shipping to the borrowing library.

    1 vote
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  12. Allow truncated resource sharing renewals

    When a renewal is requested by a user through Primo, the system appears to automatically ask for a renewal period that equals the loan period which is theoretically fine except that if they request the renewal late enough in their loan it can bump up against the renewal limit or it can bump against the Due Date/Max Renewal Date in the lending side TOU. The main problem here is it doesn't truncate. For example, if you can't get the full 6 week renewal, it doesn't give you ANY renewal at all, it just says no. So it's possible you could…

    3 votes
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  13. Converting Digitization request to RS request - The “Requested Pickup Location” should be filled from “Resource sharing library” a requester

    When converting a digitization request to resource sharing borrowing request. The “Requested Pickup Location” should be filled by the requesters “Resource sharing library”. Currently there is “No campus” set. As a library that has 8 different campuses, it would be useful to know where the requester wish to pickup the item on conversation. As has an automatic default process, if the item is electronic.

    1 vote
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  14. Allow the libraries that appear in the preferred pickup institution dropdown for AFN resource sahring requests to be customizable

    When you're submitting a hold request in an AFN, the libraries that appear in the preferred pickup institution are based on your Institutions Relations table, so it's possible to remove certain libraries in the AFN from that dropdown. Unfortunately, that isn't possible for resource sharing requests. Every single library in the AFN appears in the preferred pickup institution dropdown regardless of how the Institutions Relations table is configured. We would like the preferred pickup institution dropdown for resource sharing requests to be customizable in the same manner as the preferred pickup institution dropdown for hold requests.

    1 vote
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  15. Improved history tab for lending requests to include when a request is attached to a different MMSID

    As a result of lending requests sometimes being attached to an incorrect MMSID, with no clear indication as to why or how, we would like to see an enhancement to the lending request history tab to include information when this happens. This is to better analyze future cases where this error occurs.

    14 votes
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  16. Improvement in Borrowing request search

    When searching Borrowing Requests, we would like the ability to make keyword search and to be able to search for barcodes.

    This would enable staff to work more efficiently, since they would have the ability to search across indexes, and search specific requests with a barcode.

    32 votes
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  17. Converting Digitization request to RS request - The “Alternative address” should provide a requesters email address.

    When converting a digitization request to resource sharing borrowing request - The “Alternative address” should provide a requesters email address. This would make the process for resource sharing borrowing requests going directly into RapidILL work a lot smoother.

    1 vote
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  18. Converting Digitization request to RS request - The “Delivery Location” should be selected as “Alternative address”.

    When converting a digitization request to resource sharing borrowing request. The “Delivery Location” should be selected as “Alternative address”. So that the rapidILL proess can run automatically. Or at least Customers should be able to pick a default location for the address when a request is converted to a resource sharing borrowing request.

    2 votes
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  19. Hide Renew option when Patron Mediated Renewal is Rejected (Borrowing Requests)

    We use Alma Resource Sharing and have Primo VE. We want to use the Patron Mediated Renewal workflow for Borrowing requests. This means that users will be able to request Renewal of their interlibrary loans via their My Library Account in Primo.

    Whilst testing the workflow we found that when users request a renewal and the partner library rejects the renewal, after notifying the patron via email, the Renew option reappears in My Library Account against the loan. This was confirmed by Ex Libris as expected behaviour in our SalesForce ticket #00827864.

    This is misleading when the user has already…

    9 votes
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  20. Multiple file upload to single digital resource sharing request (lending)

    When digitally shipping uploaded files in resource sharing, allow the upload of multiple pdfs, e.g. when a single request reference is for two ebook chapters. Similar to how you can add multiple barcodes to a single request when sending physical items. Thanks.

    7 votes
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