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185 results found

  1. Improve General Electronic Service

    In each General Electronic Service, the Service Details page has a section marked "Disable Service," with radio button options for
    Never, When resource is owned by the campus, When resource is owned by the campus and available, When resource is owned by the institution, and When resource is owned by the institution and available. These controls do not work. I have been told that making them work would be an enhancement. I suggest that they be hidden or removed in order to avoid wasting the time of library staff in trying to make them work.

    3 votes
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  2. Add Fulfillment Jobs Configuration : a daily aggregation letter of returned items

    The existing "Return Receipt Letter" is sent in two situation:
    1. when librarian clicked the done button at 'Manage Patron Services' screen,
    2. After scan each item at "retrun item"
    this letter is set in Circulation Desk configuration, user recieve letters after return items each time.

    we suggest Alma create a new Fulfillment Jobs Configuration* to sent "return receipts", like the existing configuration "Loans - Overdue and Lost Loan Job".

    The new configuration could reflect all of the items the patron returned at the same day, and list all items for the patron on one "returned receipt". Configured as such,…

    3 votes
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  3. Add statistics notes and physical condition fields to Scan In Messages Configuration table

    Information about the physical condition is sometimes important when loaning items. It would not be necessary to duplicate information in other fields.

    3 votes
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  4. Provide fulfillment configuration utility information in an API response

    Currently, testing configurations requires manually pasting information into the Fulfillment Configuration Utility and then reviewing output.

    It would be much more helpful if an API could accept a list of users and barcodes and return the output of the fulfillment configuration utility - names of the matched rules, or names + policy values. That would allow for much more robust and efficient testing of configuration.

    3 votes
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  5. Include MARC leader in General Electronic Services Bib Fields Enrichment

    The addition of bib fields enrichment for general electronic services has been helpful in creating service availability rules for GESes, but there is no way to configure enrichment based upon content in the MARC record leader. This is where primary resource aspects are noted, such as record type, bibliographic level, and whether a resource is under archival control. Being able to use this criteria when displaying or hiding a service would be much easier than the convoluted and imperfect workarounds we've resorted to.

    3 votes
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  6. Add option for Due Time to be after Midnight

    Our library is sometimes open until 1:00am and when it is we want the due time of our items to be when we close and not at midnight. Currently to do this the due time needs to be overridden for each relevant item by our front desk. Adding this as an option in either calendar management or as a policy option would reduce manual effort by our staff, lower the risk of mistakes being made and patrons incorrectly being charged fines, and lessen confusion among our patrons.

    3 votes
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  7. Display of refund message of lost (overdue and billed item)

    When an item has been billed for replacement. Then that item is scanned in (returned) a message pops-up that says the fee has been refunded.
    I am aware that this is based on the refund ration as part of the terms of use. We have our TOU set for 100% refund.
    The issue is that some fees get sent to bursars. When that happens the fee is not automatically removed (either from ALMA or bursars) upon check in. In addition the library may decide not to refund any or part of the fee that has gone to bursars.
    However, when…

    3 votes
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  8. Allow Patrons to Request Items in Work Orders

    Currently, all work orders automatically make all items in that work order unavailable to patrons in the catalog. Some work orders may be for workflows or processes that can allow for items to be requested and pulled for users.

    If, during the setup and configuration, work orders have the option of "allowing patron requests" or "do not allow patron requests" (similarly to how recall notices are an option), then some work orders can allow for patrons to request items so they can be pulled and delivered, based on the work order type.

    3 votes
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  9. Add a parameter to turn off Borrowing Activity Letter when using renew selected or renew all

    Currently, the "Borrowing Activity Letter" is sent when a staff member renews items for a patron via Manage Patron Services.

    This letter is often superfluous and the behavior is not ideal for libraries with "separate _ patron _ notifications _ by _ library" set to true – it ends up sending a letter from each library where the patron borrowed material.

    If we had a parameter that could turn off sending it when renew selected or renew all is used, then we would turn it off and staff could elect to send it when they felt it was useful or…

    3 votes
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  10. Add an already existing reading list from a course

    When adding a reading list to a course, it would be nice if you could search already existing reading lists from the course. Right now, when you go to add a reading list, if a list already exists you get an error. But instead of being able to attach it there, you have to do a separate reading list search, identify the correct reading list, and add the course to the reading list. It feels like an unnecessarily backward process.

    3 votes
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  11. Add blocks view to new UI Manage Patron Services view

    It would be really useful if, in addition to the user card, system and user notes views, we could also see user blocks. Although our staff see a pop-up when they first open the patron record, once it's acknowledged and the patron view page opens there is nothing else to indicate there is an outstanding user block.

    We add a manual user block when an item is made lost, and staff sometimes forget to remove this when returning the item, especially if that person does not then borrow something else but if we had this view it would be more…

    3 votes
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  12. Separate_patron_notifications_by_library (extend to all Patron facing letters!!)

    The following letter/emails are supported by the Separatepatronnotificationsbylibrary feature :

    https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/015Fulfillment_Library_Independence#Patron_Notifications

    However, two important patron facing emails are missing here!

    • the patron welcome letter!! -> This is the FIRST letter you send to a patron. In times of spam and phising preferably coming from a (the same) sensible library from address as the other letters.
    • reset pw letter!! -> Same here - please make sure this has the same from address. You need to be able to trust this email!
    3 votes
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  13. Customize the Register/Update User (Quick User Management) screen/window

    Watching a Primo demo complete with a discussion on how the view was customized, made me wonder if certain areas in Fulfillment could be customized. Is it possible to customized/configure the Register/Update User (Quick User Management) screen/window depending upon the role of the user? For instance a Circulation Assistant or Student Assistant would see only a limited number of fields (of course all the mandatory ones) whereas an Admin would see all the fields?

    2 votes
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  14. Allow re-ordering of categories (Online Services; GES) within ViewIt area

    It is currently possible to modify the Online Services Order and General Electronic Services Order, so that some services will be displayed at top or bottom within these individual categories (Fulfillment Configuration > Discovery Interface Display Logic). However, all the Online Services always display above all the General Electronic Services. We would like to be able to modify this default, to move a single (or all) GES above the Online Services in ViewIt display. This functionality would be very useful to institutions, since custom GES may be used to address specific local institutional needs which may take priority over other…

    2 votes
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  15. Improve Loan Activity Letter so that it does not duplicate information

    Loan Activity Letter lists loans and overdue loans separately. Thus, when a user only has overdue loans, they appear twice.
    I propose that in the event that a user only has overdue loans, these loans apeears only once.

    2 votes
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  16. Material types not sorted and not searchable at the title level

    The item-level search for specific material types is not sorted alphabetically. This is the case in the English user interface.
    A title-level search for this parameter would also be desirable.

    2 votes
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  17. There should be a renew option for items checked out to a patron if patron is present with items checked out

    I think there should be a Renew option so that you do not have to scan an item's barcode search your location then search for the barcode. In Sierra there is a renew option where you just scan item barcode and renew it without having to search or go into patron's account.

    2 votes
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  18. A temporary location that’s ended by item return/scan in

    For exhibitions in the library it would be great to be able to add an item to a temporary location and have the item restored to its permanent location upon return or scan in.

    Using a temporary location would make it possible to keep better track of where the item is currently at. Primo would show that an item is used in a display/exhibition and staff could perform better service to patrons and ease the pick-from shelf task.

    But there shouldn’t be a need for process restore it to the permanent location. A loaned item taken from a display typically…

    2 votes
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  19. Create an embeddable calendar of library open hours

    I want to be able to create a calendar of library open hours which can embed on external websites.

    2 votes
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  20. Add the Item call number in the Reading list

    Courses > Reading lists : On the “Edit reading list” screen, it should be possible to see the Item call number too (and not only the Call number). In our library we sometimes have several copies of a document which means that we have multiple items in one holding.
    In situation A, only one of the items is added to a Reading list.
    In situation B, different items are added to different Reading lists. But since you don't see the Item call number on the "Edit reading list" screen, it is not obvious which item is in which Reading list.

    1 vote
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