Alma
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185 results found
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title and other variables in email subject field
We would like to include variables in the email subject line for emails to make more sense to patrons. When patrons see generic email headings, they tend to see the email as 'noise' along with other institutional email clutter. However, when patrons see a title that is personally relevant to them when they scan their inbox, they are much more likely to open and read the message.
We are asking Ex Libris to consider using the same syntax of @@variable_name@@ as a method to include variables in the subject field of the email. Please consider:
title
requestID
requesttype9 votes -
Add "All" tab to Patron Services screen & 2-column view ("All x" & "X of this session") to Loan and Return tabs
Patron Services area is too granular -- too many potential places to look for (or not see) information about various transactions, especially during busy times or high-stress interactions, especially for student workers. Information that patrons or staff need can too easily be missed.
An "All" tab (ahead of the "Loans" tab) may assist -- it could list ALL recent transactions in a table (including loans, returns, requests, and network activity) with the type of transaction indicated in one column.
Likewise, a two-column view in the Loans tab and/or the Returns tab could reduce the risk of a staff member missing…
9 votes -
show on the courses page in Alma if it has a reading list
We would like a way to see on the courses page if a course was handled/ have a reading list - without entering other pages.
our librarians are not assigned a reading list - but a course, that does not yet have a reading list. They work on the Courses page and in the current state they have no way of knowing what course they already worked on.9 votes -
add ability to edit existing display logic rules
Currently once a display logic rule is written, it can't be edited, which means one needs to write second one, or delete the first and write a new one. This is tedious and a waste of time, and the ability to edit rules would be a big improvement!
7 votes -
Personnalize "Users - Remove Blocks"
"Users - Remove Blocks" job removes expired blocks from user records. We want to customize the processing to automatically remove expired blocks and short blocks (1or 2 days) to avoid unequal treatment between users.
9 votes -
Alma: Quick login/user switching on shared workstations
Staff working service desks often use shared workstations that aren't their primary workstation to serve patrons. Can a function be added to allow staff to switch users quickly to maintain good security practices while allowing for prompt service?
Perhaps a scan/swipe ID plus PIN like in restaurant service paired with an adjustable quick time-out that can be workstation specific. Alternatively, maybe a fulfillment specific application can be developed for general fulfillment activities only on shared workstations (check out/in, holds, etc.). Thanks.
6 votes -
Display logic to hide services by user assigned RS library
Allow Discovery Interface Display Logic rules to hide service Rapido Physical Offer based on user's assigned resource sharing library.
In our instance, we have one default/generic RS library and several location-based RS libraries. Users are put in the generic RS library by default, then reassigned to a specific RS library depending on where they are enrolled. For example, a patron in Chicago would have the Chicago RS library assigned, while an online patron would still have the generic RS library assigned.
We would like the ability to hide Rapido physical offers from users with the generic RS library assigned. Currently…
6 votes -
Improving Ability to Create Repeating Courses for Multiple Semesters
Currently there is no ability to have two courses in different semesters with the same course code and section number in Reserves. Our college reuses course codes and section numbers between semesters, so we are unable to build new courses with the same course code/section number combination before the current semester ends.
I would like to add additional identifying fields to the current code/section unique identifier. Possibilities include unique terms (Fall 2022) or a term/year combination (Fall + 22-23).
6 votes -
Lost in Transit Items Alert
I would love it if we could get an alert sent to the task list widget for staff in charge of fulfillment when an item has been in transit too long ("too long" as defined by the institution could be set somewhere in config settings). This would then alert the staff member to check shelves, and if not found on local shelves, contact the other institution to ask them to check theirs. If the staff member alerted wanted someone else to follow up on things, they could assign it to another user.
Right now, staff must remember to check the…
6 votes -
Item Policy Code Table issues
After adding an Alma Item policy in the Configuration->Fulfillment->Physical Fulfillment->Item Policy, the Item Policy Code Table allows you to edit the Code. Existing items records linked to the item policy code are not updated in such an edit. Such items retain the now “orphaned” original item policy code as can be queried in analytics.
To compound this, leading and trailing spaces within an item policy code are considered significant, so an edit to remove a trailing space leaves (invisible to the user) distinct item policies, one of which is broken.
We propose the following three changes:
1.) The Item Policy…
5 votes -
Show letter category in Letters Config
In the documentation on Letters, the table includes a column for Category, which shows whether a letter is for Acquisition, Fulfillment, Digital, etc. (https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/050Administration/050Configuring_General_Alma_Functions/070Configuring_Alma_Letters)
However, when you are actually in Letters Configuration, the table does NOT include Category, so there is no simple way to filter to see JUST the Acquisitions letters, or JUST the Fulfillment letters. It's also not a column that can be added to the view by clicking the gear icon.
It would be SUPER helpful to add the Category to the Letters Configuration table.
5 votes -
Add link to requester's account when item returned
When an item is returned with a request on it, a pop up shows with information about the requester. Our staff would find it useful if this was a link to the user account. They often need to check information on the account, particularly for our library laptops, so this would save them rekeying the information.
5 votes -
create a new item status for items "lost on shelves"
Currently items can be marked as Missing (if not found in the Library), or Lost (if long overdue on user's account). Missing books are regularly checked on, but some of them cannot be tracked within a reasonable time for users, and the search becomes more of an in-house task than fulfilment of an immediate customer need.
However, it is not possible to distinguish between items marked missing relatively recently and still actively searched for (e.g. because we could not find them immediately when requested by users), and those which were not found after several checks, for a long time, even…5 votes -
Duplicate "Discovery Interface Display Logic" functionality to Configuration > Discovery
Many libraries have staff structures where discovery and fulfillment configuration are handled by different staff (who may be in different departments.) Having the "Discovery Interface Display Logic" menu in Configuration > Fulfillment means that discovery administrators must be granted fulfillment administrator roles to configure those aspects. In a "least risk" permission model, it would be much more preferable for those options to be on the Discovery Administrator menu - instead of fulfillment, or at the very least in addition to fulfillment, so that the extra role does not have to be granted.
4 votes -
Ability to remark letter example
In letter administration, currently when you switch to use a different letter example, the information you've got is the same letter name and the only difference is the date it is saved. for example FulUserBorrowingActivityLetter - 02/12/2024 04:08:56 GMT. It does not mean a lot when you are trying to switch to a difference example, one would rather it be remark as something more useful or special about that example, such as specific - usergroup, loan type, from library, etc.
4 votes -
Modify locations by batch
We need to update some or all of our location fulfillment Unit of all of our library.
Unfortunately, the Update Location API does not support bulk updates for multiple locations in a single request. Each API call is limited to a single location code.
We'd like to be able to make batch changes to our libraries' reader service units.4 votes -
Library opening hours - prolong the "valid to" field in bulk
It would be very helpful to have a possibility to prolong library opening hours in bulk. We have more than 40 libraries and now the only possibility to prolong library opening hours is to open each line with opening hours, save it and run the "Apply changes" job. With so many libraries with many lines for opening hours in the library calendar will be this change for many hours of clicking.
3 votes -
Extend or allow one to be able to extend the time it takes to time-out when on the Manage Patron Services screen.
Please extend or allow one to customise their own time-out settings for the Manage Patron Services screen.
Gets on my nerves when I'm in the middle of composing an email to a Patron about their loans and I have to keep bringing up their account because it goes back to the search screen.
I need more time if I'm dealing with: fines, loan history, and making notes on an account, whilst trying to communicate what I'm doing.
3 votes -
The option for Fulfillment AND Internal notes to pop up during Check in/out
When scanning an item into the Scan In Items screen, both Fulfillment and Internal Notes pop up. However, when scanning items into the Circulation screens (Manage Patron Services & Return Items), only Fulfillment notes pop up.
We would like the option for Fulfillment AND Internal Notes to pop up for staff while using the Circulation screens at the desk. There tends to be important information in both fields that they should be aware of while checking items in and out.
3 votes -
configuration exeptions in opening hours
I wanted to update the opening hours in the psb for the next year. Some Holidays like the first of january, the first of may or the third of october, the library is closed every year.
I realized, that I can’t add a „recurrence“ for these days with the record type „exception“. If I add a new record and choose the record type „event“ I can add a „recurrence“ but the status will be „open“. I can’t change the status to „closed“
It would be nice if the record of these Holidays could have the „recurrence“ „yearly“ and the „status“…3 votes
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