Delay time between receiving an item and sending email notice to patron
We would like to be able to configure the amount of time between receiving an item and sending an email notice for pickup to a patron. We receive items in batch and then file them onto the hold shelves in batch. Some time is need between these batch processes.
Current workarounds include: including text in emails that students might not read or scanning the items through two separate workflows.
Being able to configure the trigger for the email notice would be much better.
Blake Galbreath commented
That is precisely what we don't want to do: create two workflows where we only need one. The method you describe is fine if there are 3 books to process, but much less so if there are 100.
Being able to configure the delay between scan and email would be highly preferred.
You should be able to turn the 'Automatically notify patron' switch off at receive time to prevent the notice from being sent, so that it will be sent only when the item is re-scanned in at the Scan In interface.
Is that not working for you ?