Add functionality to merge patron records when there are duplicate patron records.
The merge should let the user identify the source record and the incoming record, and retain all of the loans, holds and notifications on the incoming record to add to the source record. This way, the remaining record retains all the information from both records, but deletes the incoming record so there aren't any duplicates.
A user with appropriate privileges can now merge one or more user records into another user record. You can select which segments to merge (contacts, identifiers, notes, blocks, demerits, statistics, attachments and proxy for). All fulfillment activities are merged (loans, requests, fines/fees and interested users) to the new user. To enable this feature, contact Ex Libris customer support.
For more information please see August Release Notes:
https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes?mon=201908BASE#merge_patron_records
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Natasha Stephan commented
This is finally working, even when the user account has been attached to a social authentication method!
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Anonymous commented
Any idea when this feature will be implemented? It would be a great deal of help.
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Suzanne commented
I agree with A. Waite that all notes, blocks and identifiers--and everything else attached to the "disappearing" record--should be merged.
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Henry Steele commented
That's great! When is this scheduled to be implemented?
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[Deleted User] commented
All notes, blocks and identifiers should be merged as well. Currently we have to capture and duplicate this information manually when changing borrower records from internal to external.